UPDATE button is not available in my PAYMENT INFORMATION. / myLot

I agree. This is quite a common problem and not entirely obvious from the webpage, so it's a little disconcerting. I had to go and double-check before replying. Most similar pages would show the Update button greyed out if it were not available. More and more I think that it would be useful to have a more dynamic, forum-style FAQ page where such problems can be posted. It would need moderating, of course, but it would, perhaps, help to keep such common questions like this out of the Discussion area and also show that MyLot is a "community".

MysD

@mysdianait (66009)

• Italy

11 Jun 11

Hopefully other Lotters will read your suggestion Owl

Too often others respond without being aware of the problem and the advice they give is not of any help at all

Show more comments

umabharti

@umabharti (3972)

• India

11 Jun 11

umabharti (835) 3 months ago Name: umabharti ch Username: umabharti Email: i tried to enter paypal email id as i am reaching the cash out limit of ten dollars.I went to preferences and tried to enter however there is no update option,what should i do. respond to this message 1. myLot_ContactUs (1)myLot Admin 3 months ago There are certain countries, even though they accept Paypal payments, that we do not send payments too. The following link is the list of countries we do send payments to: http://www.mylot.com/o/ppcountry.aspx This is the reason for your update button not showing up. We apologize for the inconvenience. Please let us know if you have any further questions. myLot staff i think this response would satisfy your discussion of payment information update button.

MysD

@mysdianait (66009)

• Italy

11 Jun 11

If you read below you will see the reason for the problem.

Always smiling

@allknowing (136541)

• India

11 Jun 11

'Update' option is there: http://www.mylot.com/nr/editPayment.aspx. May be it slipped your attention.