Someone please help me it is about my email (VERY IMPORTANT EMAIL)

United States
June 21, 2011 1:59pm CST
I got this very important email and it attached important documents, but it wont let me read it. I saved it and tried to read it in Word... Didn't work. Then I tried to look at it through the enternet and it still didn't work. Can someone please help me! Thank you
2 responses
@hanuma34 (819)
• India
22 Jun 11
I notice from the discussion that you received in pdf format. This needs Acrobat Reader from Adobe. Normally, the computer serviceman who prepares the system like formatting the harddisk and installing the OS and other software installs both the softwares, Acrobat Reader and Winzip. I wonder why you had the problem. Are you sure the mails are with PDF extension. By any chance is the extension .docx? If so, they cannot be opened with Word program of earlier versions. Then you need converter .docx to .doc from internet.
@hanuma34 (819)
• India
22 Jun 11
Oh! I did not see the entire discussion. So you have succeeded in opening your emails. Congrats. Even then keep in mind about .docx, as I had problem with such documents.
• United States
22 Jun 11
Yea it worked perfectly! I accidently unistalled Adobe Reader while trying to uninstall a very boring game lol. My dad is my computer guy he is extremely smart. I couldn't as him because he works very long shifts and wasn't around to ask. Thank you for the information Iwill keep that in mind. :)!
21 Jun 11
What is the filename and the file extension? Maybe it is a PDF file, and as such, you might need to use Adobe Acrobat Reader to open it.
• United States
21 Jun 11
Oh it is a pdf! That might be it thank you if it doen't work I will message back :)Thank you for your help!