Dropping off babies at childcare

United States
July 1, 2011 5:19pm CST
I work at a childcare facility that lets parents drop off their children for 2 hours so they can work out at the gym. Our policy is that if children are upset (crying, screaming, yelling) for more than 10 minutes, we are supposed to get their parent or parents. Parents can choose to sit and soothe the child or they can choose to sign out. We can take children between 2 months-11 years old. Older children do fine, but the babies and toddlers don't always last the whole 2 hours. I had a parent complain to me today that they pay obscene amounts of money to use the facility and that it is unfair to cheat them out of their allotted time to work out. I explained to them that our 10 minute policy, but she didn't agree. Do you think our policy is unfair?
2 people like this
7 responses
• United States
1 Jul 11
Hmm the policy does seem slightly fair, although I completely understand why it's there. None of the day care workers are going to want to deal with a screaming child, but the 10 minutes seems a little strange. Most kids will just cry it out if you let them and pretty much ignore them. Trying to comfort them when their parent is gone will only feed into their tantrum because it's getting them attention. If I had a child at daycare and was paying lots of money, I would hope that the childcare facility would have the knowledge on how to deal with a screaming child. I understand how frustrating it is to hear a child scream and scream, but the daycare workers should be trained in how to deal with children, including the screaming ones
1 person likes this
• Valdosta, Georgia
5 Jul 11
I am a mother and a childcare provider. Most children in my care when they are first dropped off usually cry for the first 15 minutes, sometimes longer. They have to get comfortable and realize their parents are coming back for them. Most kids don't need more than 15 minutes, thats the rare child. I think it should be a little bit longer than 10 minutes that is a short amount of time to really distract them and make them feel more comfortable... =) Just my opinion though.
@Celanith (2327)
• United States
2 Jul 11
I personally think we have a very selfish egotisitcal society anymore. First yes many parents do need to work lots of single parents out there. However I raised 4 children on less than $20,000 a year and my daughter has six she is raising on nearly the same income. When I was young I worked out swam, walked etc and My kids went with me where I went. We did things as a family. As to daycares personally unless you have no choice but to work I would never use a day care. I would stay home. Day care is expensive for one child let alone 2-3-4 or more. What are you gaining by working. Your paying for day care, your paying for another car to use and insurance and lunch and some jobs uniforms or other expected attire at your expense. I don't get it. Why do you and our husband or wife both need to work? As to the child screaming some might stop many will not they carry on and on for hours and make themselves sick. I know I babysit for my grandkids and a couple want mama and no one else. Period. Big deal they had to leave the gym to be with their child. Why have children if you resent giving up time for them. For me children and family after God come first every time. No big deal to me. Like I said selfish and egotistical.
@Galena (9110)
2 Jul 11
it depends really. I'd hope that staff try and console the child or distract them, rather than just leaving them and seeing if they stop. if they give them ten minutes of trying to calm them down and distract them, and they don't stop, then it's perfectly fair.
@ebuscat (5935)
• Philippines
2 Jul 11
For me not because it is not so easy to do it by our selves that's why they reason it they want freedom to have not paid in you but it is bad idea it would be.
@Cutie18f (9551)
• Philippines
2 Jul 11
I think 10 minutes is too short to determine whether there is really something seriously wrong with the child. The childcare staff should be properly trained in handling situations like this so they will know how to keep the baby quiet. After 20 minutes of non-stop crying, I think it is fair to let the parent know and take charge.
@Hatley (163776)
• Garden Grove, California
2 Jul 11
hi bereralcasserole I do think its a bit unfair as two hours is not all that long to be in an exercise class including getting there and getting back to the facility to pick up your child.make it a half hour and cut down on the costs to the parents. child care workers are supposed to b e trained in child care so screaming children should be part of it. ask the parents to extend their hours at where ever they are going to take car of the half hour wait period.