feeling frustrated

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I am feeling very frustrated because I am trying to perform a simple task in order to achieve an important goal, and it's not working. I have a mobility scooter and it needs new batteries. I am going to TRY to do this by myself before I resort to asking a man to do it for me. But, before I can do this, I must take the seat off the scooter. It is supposed to be a very easy job. According to the instructions in the manual I have, I should be able to pull the seat straight up to remove it. If that doesn't work, I should depress a bar at the same time I am pulling it up. Every man who has ever been at my house since I had the scooter has been able to do this. I CANNOT. I just can't understand what I am doing wrong. Why should I have to depend on someone else to handle a simple thing like this? I had to look underneath. I dread going down on the floor because I have mobility problems and it is very difficult for me to get up. But, I did it. I noticed that the seat is attached to a frame with bolts and screws of different sizes. Theoretically speaking, I should be able to pull the chair out if I detach it from the frame by removing the bolts. But it means going on the floor in an awkward position and loosening tight bolts which I can't reach easily. I am frustrated because I know that it should not be necessary for me to take his thing apart in order to remove the seat. But I can't see any other way. Why can't I do a simple thing like this. I know you are not mechanics. You can't tell me how to fix the scooter. But maybe you can help me with the emotional side of the problem. What am I supposed to do when I am feeling useless and helpless. I am trying to take care of things by myself. If I can't do a simple thing like this, how can I deal with bigger problems?