paypal Buyer Protection at no extra cost
By ravisivan
@ravisivan (14079)
India
August 30, 2011 5:40am CST
Paypal has introduced a scheme to cover certain situations that arise. You must have used paypal for purchase of item. Your country should have been covered under the scheme. The scheme is there in countries where you are permitted to buy using paypal.
This is the link for that new scheme:
https://www.paypal-apac.com/buyerprotection/
A few instances:
You purchased a dress, but it never arrived.
You purchased a book, but received a DVD.
The listing said new but the item had clearly been used.
The listing said batteries included - but they weren't.
You bought a beautiful antique lamp - and it arrived in pieces.
You purchased a Rolex but received a Faux-Lex.
Eligibility requirements are given in this linkL
ttps://cms.paypal.com/sg/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/BuyerProtComp_full&locale.x=en_GB
Legal agreements for paypal services are given in English and other languages along with details of countries where this scheme is applicable:--link--
https://cms.paypal.com/al/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Legal_Hub_full&locale.x=en_US
USA , UK, China, Japan, Taiwan,Australia and other countries are there.
I am sure you would have also received an email from paypal regarding this. However please go through the links and make use of it if the scheme is applicable in your country.
INDIA -- No No. In India we cannot use paypal for purchases. So myself and our Indian friends cannot use it. But this posting is a matter of knowledge for us and others.
Have an excellent day.
6 people like this
7 responses
@umabharti (3972)
• India
30 Aug 11
today i received the paypal mail,yes it says regarding the buyer protection.Its good that there is something which it says that we can legally fight for our consumerprotection.thanks to paypal,thank u also for the information for everyone.have a nice day.
1 person likes this
@umabharti (3972)
• India
30 Aug 11
my cats are fine doing well and playing too.thank u for ur concern towards them.present i dont have acredit card to attach to papypal so that i can buy soemting.
@ravisivan (14079)
• India
30 Aug 11
Umabharti; We in India cannot make use of it. The scheme is not made applicable in India because we cannot buy using paypal in India. thanks for your response. What about your cats? What is the position now? I am concerned.have a good day.
2 people like this
@ravisivan (14079)
• India
30 Aug 11
Uma: Just now I saw we can use paypal account for purchase provided it is linked to credit card.
https://www.paypal.com/in/i have deleted other infn that followed this.
please see my posting in the of this discussion.
2 people like this
@ravisivan (14079)
• India
30 Aug 11
akp--yes yes. After our getting credits in paypal account we should get the same transferred to our bank account. This was done for big big credits like billions and millions. We receive mostly in double digits. RBI could have exemepted double digiters like this. let us see.
2 people like this
@KrauseHome (36448)
• United States
10 Sep 11
Personally as a Buyer and Seller on Ebay in the past, I feel this is much needed, and a Good thing for sure. They actually should have enforced something like this back in the Boom of Paypal for purchases, etc. but very Glad to know they are enforcing this one now. Since paypal is quickly becoming a highly used item this should be the norm for anything online for sure.
@ravisivan (14079)
• India
10 Sep 11
KrauseHome: Thanks for the response. this facility will be useful for buyers largely who are using it--People in usa use more paypal and for them it is a blessing.
@ram_cv (16513)
• India
30 Aug 11
As far as I remember that this buyer's protection was always there in sites. So if you buy from a site like Bazee.com, then that site will give the guarantee rather than Paypal. And that guarantee is available irrespective of the country from most of these sites, so we do not need to worry much on that front.
Cheers!
Ram
@ravisivan (14079)
• India
2 Sep 11
ram-- I got email that day only from paypal. The company interest to inform the members. I thought it will be of use for mylot members and hence posted it. thanks./
@Radiuz (47)
• Canada
30 Aug 11
That's great news! At least I won't have to worry about my items coming in pieces, or things that don't come included in the original packaging, thanks!
@ravisivan (14079)
• India
30 Aug 11
yes. it will be of use for those who are buying using paypal.
1 person likes this
@ravisivan (14079)
• India
31 Aug 11
kavya-- welcome to mylot. thanks for your response.
1 person likes this
@ravisivan (14079)
• India
30 Aug 11
edss17 : So nice of you. thanks. Please make use of the contents. I have given the links and I hope you will find them useful. best wishes
1 person likes this