Call Center Job

Philippines
September 8, 2011 12:44pm CST
Hi,lotters! Is there anyone here working as a call center agent? I've already worked in different call centers, but I didn't last long. I would usually go on awol after 2-3 months. The longest time I stayed in the call center was 6mos. I just feel that working in the call center is very stressful, because of the different metrics that you have to maintain aside from dealing with those very discriminating people. What attracts me to work in the call center is the compensation which you can hardly earn from non BPO companies. Right now, it's really hard to get a job from a non BPO. By the way, I like the job as a customer service agent. It's just very hard to maintain the metrics. Right now, I am planning to apply again in another call center. What do you think guys?
1 response
Rosa26
@Rosa26 (2618)
• United States
11 Sep 11
I agree with you is very stressful working on that kind of places I was working in two but didn.t stayed for a long. Yes give a lot of benefies but is difficult to get them. I hope you can find that job again and be ready, because is a kind of the same the customer service.
Arman09
@Arman09 (6)
• Philippines
11 Sep 11
Thank you for responding! Actually, I am now considering one that's not quite stressful like a back office account or non-voice. I think, I can handle that for a longer time. Well, good luck to me!:)
Rosa26
@Rosa26 (2618)
• United States
11 Sep 11
if that is the case I think you are right is easier working in a call center like that. good luck.