How supports people that tell you truths that you are not prepared to hear?

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I think we should make a difference between getting a negative answer and receive an answer that you are not ready to hear, in the latter case it may be one bad, but good, as well. Let's say you're convinced that you gave a speech to some bad times, but then someone tells you that he was downright inspiring, emotional, perhaps an excess of modesty prevented you feel right; you are ready to hear your confirmation of negative sentiment and get a praise: it is a surprise indeed. Well, generally concede the idea that truths are not ready to hear are the order of unpleasant, but can be exceptions, such as optimistic, I would say that they confirm a rule: we are surrounded not only by ruthless people, is enough and only the wise and gentle or tolerant, which is humanly not understand that we consider the sole owners of an absolute truth. How supports people that tell you truths that you are not prepared to hear?