Tech Support cheats, right?

Tweet

Finally I have the connection back after 5 days Yey! This afternoon 2 tech support guys came to check the internet problem. What they did was use some magic for it work - it was using a different account of other people who also pays for their service. Well these guys are not actually working with the ISP, they are a contractor who fixes connection problem for the ISP. So I guess they don't really care if they steal other people's internet account name and use it for their own or in this case to us. Good thing myLot was acting up so strange today, the tech guys are in the neighbor who offered to pay them to check on their connection. So I bugged them up again and told them I don't want to use other people's account (they said we are getting a higher speed if I use that account) - and told them to fixed it using our own account. Coz the reason why we are paying is for that account and not sharing with someone else's account. I also wouldn't want to suffer with speed if I shared on someone else's account. First they told me if I used my account it really don't work - then I told them I would have to call my ISP then so that they could really fix it and not that option of using someone else's.. After saying that they called someone from their office, had the modem switched off for sometime, switched it on, put back our own account name - and in no time, it was working as usual!