I need a help

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Hello to everyone. I believed that there are more people here who are already familiar with their Eon Card. I just want to ask if someone has the experience of forgetting their transaction password and how they retrieve it. Transaction password expires every 180 days and in my case, I really forgotten the password that I used. I fear that if it expires, I may not be able to use my card. I hope that you can help with this problem. I try to contact the Eon services and i hope they can help me also about this but in case someone knew how they able to remember the same problem that would be much appreciated. Thank you very much.