About this spammer what can be done?
@Professor2010 (20162)
India
October 30, 2011 2:39am CST
Since last 3 months, I am receiving tons of spam mails from ‘Pharmacy Express’, I never subscribed with them for newsletters etc; wonder from where they got my email id?
I am really disgusted, I wrote to them, here is what reply I received:
Hi there
Thank you for your email.
The emails which you have been receiving have not been sent by Pharmacy Express.com.
We are a legitimate New Zealand-based Pharmacy, trading online since 1997 with many hundreds of thousands of satisfied customers. We do send occasional email to our customers (those who have purchased or registered online with us previously) with special offers or deals, however this are usually sent no more than once or twice a month.
Since 2006, it is believed a Russian spammer, Leo Kuvayev, has been flooding people’s inboxes around the world using our brand as a front.
You may be interested to refer to the following link from
http://www.spamtrackers.eu/wiki/index.php/Pharmacy
Express who have an extensive wiki on the actions of Mr Kuvayev.
We have endeavoured through all legal channels available to us, to confirm, confront and force Mr Kuvayev to cease and desist his actions. This is unfortunately, apparently, next to impossible given where he lives and that he appears equally impossible to find!
I do apologise for your inconvenience, but unfortunately in this matter, we are as much a victim as you are.
Please feel free to click on any links below and you will clearly see all of our details are visible and transparent. I have double-checked for the sake of record all of our databases and have no record of your email address whatsoever.
Kind Regards Customer Services Team
Pharmacy Express & Top Brands for Less Shop 36, Fox outlet centre, 3 Akoranga Drive, Northcote, Auckland
www.pharmacyexpress.co.nz | www.pharmacyexpress.com | www.topbrandsforless.co.nz | www.topbrandsforless.com
[b]Friends I am sharing this information here, I want to know do you get mails like this.
What can be said about such spammers?
Can somebody take legal action; if so how?
Hope you find this information useful.
Please share your views and comment on this information..[/b]
Thanks in advance.
Professor ‘Bhuwan’. . 30/10/2011
2 people like this
5 responses
@rameshchow (4426)
• India
30 Oct 11
You came with a useful information.
Keep posting.
1 person likes this
@owlwings (43910)
• Cambridge, England
30 Oct 11
As is evident from the communication you received from the real company, spamming is a very big (and presumably profitable) business and can be a very great nuisance to legitimate companies.
The SpamTrackers Wiki URL is actually the wrong one (perhaps because the SpamTrackers wiki managers have changed the site and Pharmacy Express have not checked the updates). The page that, doubtless, they meant to send you to is this one: http://www.spamtrackers.eu/wiki/index.php/Pharmacy_Express
To answer your questions:
1. How does one get spam emails like this?
Spammers generate their lists of email addresses in many ways. In the early days of spamming, it was clear that many of them used software to generate millions of email addresses according to patterns such as combinations of common names and surnames. A very large number of these would, of course, not exist and would 'bounce'. Their software was able to detect this and to eliminate all the 'bounced' addresses from their database, thus leaving them with a list of presumed genuine addresses.
A second method is to use software to 'trawl' thousands of likely websites for email addresses which are posted on them. Website owners, bloggers and so on very commonly posted a personal email address as a contact address on their sites and I have even also known forums which posted the email addresses of their members alongside their posts. Most forums have now stopped doing this and are very careful to protect their members' data. MyLot forbids us to post personal information in discussions for this very reason.
Another very common method of harvesting email addresses is through the 'round robin' kind of email which encourages the receiver to 'forward this immediately to all your friends' or 'pass this on within an hour to at least 15 people so as not to break the chain'. Eventually, these forwarded mails (which inevitably contain hundreds of genuine email addresses because most people are very careless about deleting the 'history' contained in the email and most often simply put all of the addresses they are sending to into the 'TO:' box.
Once you have been sent one of these emails, there is absolutely nothing that you can do to stop your email address eventually reaching the inbox of a spammer or a professional email harvester because, although YOU may ignore such emails, it is quite possible that someone else that your 'friend' forwarded the mail to did not and so your email address (along with all the others) is already 'in the system'!
Once a spammer has your email address on his 'genuine emails' list, there is NOTHING that you can do to get it removed because these lists are widely sold and circulated between spamming organisations.
2. What can be said about such spammers?
Spamming is VERY big business. Even though most of us are now well aware of spam and some of us take steps to eliminate it without even opening it (with a lot of help from our email providers), there are still, maybe, one in a thousand people (maybe even more) who will open a spam email and act on it. Even though the 'success rate' of a spam mailing is incredibly low, it is not zero and, you can be certain, spammers would NOT continue doing it if it were not profitable!
There will always be a few people who will use any method available to extract money out of people and, with the Internet being such a huge, international and largely unregulated (and unpoliceable) tool, it is, naturally, an ideal medium for both legitimate businesses and unprincipled people alike.
3. Can somebody take legal action? If so, how?
As you can see from the email you received from the genuine company, many people do try to take legal action. The way that legal systems work, however, is that a criminal can usually only be dealt with by the country in which he is based or in which he is operating. Spammers take great care to operate from countries where the legal system and policing policies are weak and so legal action is very often difficult, long-winded and expensive if it is possible at all.
It is hardly worthwhile for an individual who merely finds spam irritating and inconvenient to do anything more about it than to make sure that he is protected from seeing or opening spam mails. Most email providers have very sophisticated tools to protect us against even receiving spam. These days, nearly every provider provides ways in which email can be checked and automatically be sent to a 'Spam' or 'Junk' folder and there are huge lists of domains which are recognised as belonging to spammers. Emails originating from those domains will very likely never even reach your mail system at all!
Of course, legitimate companies like Pharmacy Express find the operations of spammers actually harmful to their business, as they describe in the email you received from them. Many of them spend considerable amounts of money trying to track down and minimise the damage.
Often the only available recourse is to try to hold the company which hosts the domain from which the spam originates responsible. It is reasonably easy to identify on what server an email originated, though it requires some understanding of the way an email header works. An email is passed to and forwarded by several servers on its way to you and each of these steps is automatically recorded in the header of the email. It is impossible for a spammer to 'spoof' or change these records once the email has been sent, so it is often not impossible to identify the host server (and even, sometimes, the actual PC) where the email originated.
Legal requirements for companies providing Internet hosting services vary but most make it a requirement that such companies are legally responsible for material damage which originates from their servers. There are many companies, however, which are well aware of the complexities of international legal action and are located in countries where the operation of the law is either very lax and even non-existent or which make it very complicated and expensive to have any action taken. It is, naturally, such weaknesses which spammers are careful to take advantage of, which is why one often finds spam originating from those countries where legal action is unlikely to be effective.
If one really wants to try to take action, there are several pages on this site: http://www.spamtrackers.eu/wiki/index.php?title=Main_Page which tell you what is the best way to go about it.
@Hatley (163776)
• Garden Grove, California
31 Oct 11
hi professor Well at least this "Auckland pharmacy was honest and told you what was really going on. I have not got any from a
pharmacy but from a phone company telling me I need to resubmit
my username , pass word etch as some one else has used my email
account. the spelling was bad and they even misspelled well.com
my email client. they had it weell so I knew it was bogus and I sent it to scam at well.com so they would know someone was using their name to get personal information from us. Then I deleted
their bogus email. I think if you get phony emails pretending to be from a company you do business with notify they about the bogus
email, usually they willhave a special email address for bogus
spam emails to send to them.
@jaiho2009 (39141)
• Philippines
30 Oct 11
dear dada,
You can block any particular email, that is the only for you to stop receiving e-mails.
Take care always dear pa