Customer Support
By melb2011
@melb2011 (25)
United States
November 16, 2011 1:57pm CST
I am having trouble setting up my payment info. All the tabs to enter your information are there, although there is no update button, Why??? I went to the contact tap & no way to communicate this problem. Someone please help me. Much Appreciated.
1 response
@owlwings (43910)
• Cambridge, England
16 Nov 11
Do you mean this form? http://www.mylot.com/nr/editPayment.aspx
Until you fill in ALL the information correctly, the Update button will not appear. You do not need to put your street address but you do need to select your Country of Residence and declare whether you are a US citizen or not.
If your country of residence is not on this list: http://www.mylot.com/o/ppcountry.aspx the Update button will not appear.