Are they humans or machines..
By umabharti
@umabharti (3972)
India
November 22, 2011 4:32am CST
Sometimes the people who work for some company or an organisation,they become so heartless that tehy behave as if they are only machines not humans .They do not respond like humans if we say or ask something,they becomes so heartles or may be so bound to their own works that they do not even see people that they actually have some heart and are humans.Do we still have humans in this world.Or else are everyone changed to machines due to the life style we are in .
4 people like this
14 responses
@ravisivan (14079)
• India
22 Nov 11
Umabharti -- If you narrate the experience you had with a particular company it may reveal the intensity of the issue.
True nowadays on account of automation people have become like machines. Even in some banks like ICICI Bank people operate like machines. Telephone companies, internet service providers depend more on automation so that nobody takes the problem to heart. Hence problem is also not solved.
1 person likes this
@umabharti (3972)
• India
22 Nov 11
Recently i went for a job interview,i got selected in that BPO as a CSE , and even i got a offer letter.
The reason i went for a job after six years of completion of my post graduation is that there was a need for the job and as me and my father only ,i thought for the financial support in the family .And also job would give me some security to my life.
The Hr manager and the recruitment staff also noticed and as i have the skils which they needed appointed me.
I was also very happy getting a job ,even my father.However my father was not fully happy as girls working out is not in our house or families.And for me i never went out of home,even for studies .i did all correspondence looking after my home.
So as i am a person at home all the years ,i have a scary feeling when i have to be in a group of new people .I am fine when i talk with one person like the hr manager or the interviewer,but if i have to speak in front of many then its a real hard thing for me.
And seeing all Bpo things like the people who work in that bpo call centers the girls mainly do a fashinale and all sorts of makeups to them,i was afraid when i saw all that culture.i dont know why they do all that like dancers do in some pubs.
The customer to whom they talk will not see all the makeup on the face.They provide cabs so there is home pickup and drop so i dont know why and from where do they need to do all that makeups and everything .Why do they need all that.
So as i got the offer letter the very next day i did not go to the office.It was my joining day.They asked me to relocate ,to a near by place so that they can provide me with cab.
I also thought its not a far off place from my father i could come in the weekends and once i get some experince i can do something better in my life.
But i got a thought that my father will become alone and all his food and the home will become completely vacant if i go away.So i fell ill ,really i had fever for two three days.
The day of joining i got call from the company and i could not attend the call as i left the mobile in my grandmothers home which i had to relocate.
So like tht i lost my job,but in my self i felt that i had done mistake becox i shoudl had gone and joined that day i shoudl put my personal things behind and see that i joined the job.But i did not have that strength .
I am a very silent kind of person so i talk also very less,if some one tries to put me down i really lose off my confidnece very fast.And it takes time for me to get back on track and for me going for a job is a tough thing and getting ajob will take me years of time .
I called back to the company to say that i was not well ,i wanted to tell a sorry but i could not tell that.Just i said i was not well and could not come on that particular day .Adn i got a reply that they will call me back again.
I dont knwo when they will call me again,or will i have to do again the same interview process ,i am not sure also they give me the job again as they once tried to offer me the job and it is me who had not gone .i was at a point where i was not able to think for myself or for my father.
@ravisivan (14079)
• India
23 Nov 11
Umabharti:
thanks for your detailed narration. I am sorry you had to miss that job in call centre.
Here was a detailed case of conflict within a person -- whether to choose the job and forget about responsibilities at home or take up responsibilities at home and not take the job.
I think you have done a right thing in deciding to take care of the family needs. If you get a job which you can take up by going from your present house--you accept. Otherwise if it is one wherein you can return home only during holidays --that is not suitable for you at this stage.
I am sure your father also will tell the same thing. In fact may be your father may be interested in getting a marriage alliance for you and see you are settled.
have a nice day.
1 person likes this
@ravisivan (14079)
• India
23 Nov 11
Regarding the company people --yes they are like call machines--they do not apply thinking while meeting people --we cannot blame them also --quantity of job to be done is high-- many counters--many people --if some people do not turn up it will cause disturbance for the company.
Further in this case --first impression is the best impression--they cannot take your words that you were ill as right--they may be thinking that you tried for another job.
Relax. if they want they will call you and at that time if it suits you then accept. You seem to be slightly not exposed to corporate working and hence you will have problem in any new job you join and that is why I suggest it should be in your city/town.
good day.
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@thewonderboy (7501)
• India
3 Jan 12
I also came to feel the same when I went to a company for my needs.
The people are not interacting with me much. They are very rude and they are not helping the people who come to there.
I think this is due to, The workers are taking or considering their job as something harsh !
AM i right ?
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@umabharti (3972)
• India
3 Jan 12
i did not say that they were harsh,its only that they can not do anything more as they are also employed for the company ,they can not take individual decision,its a team work when a person recruits ,that person talks with others and the team decides to addup a new one or not,to give a job or not,they also see whether the new one will stand or not in the position they give.I had feed back in my third stage ,in the manager round,its a good one,i do agree,i know my weakness which came in the feedback from the other person .
I know what i am ,and i know how much i can do in the job,at least they could had given me a second opportunity after a few days.Because i finished every thing with documentation and just need to go for a bank account opening,i feel like they could had called me and get me in with some next batch of recruitment in to the company.
@umabharti (3972)
• India
4 Jan 12
what happened ,was i wrong in the view of mine in the comment i made to u ?
@KrauseHome (36448)
• United States
10 Jan 12
Personally this can be so True in a lot of jobs and companies these days. Personally I feel it is because of the Financial pressures that are placed on the Bosses to be able to produce and proceed as a success. They are forced to treat everyone sometimes quite horribly, instead of offering compassion and understanding as well. It becomes more often a tedious stressful place to be, until people are able to find a job somewhere else.
1 person likes this
@umabharti (3972)
• India
10 Jan 12
Yes it is true,this is not at only job place it is sometimes even at homes,where a newly married bride enters to her in-laws place,if there is lot of pressure from both mothers place and mother in law place then the tensions increase and stress will bring up problem in the families and the couple.
Similarly if the employer and the staff which is already in the company tries to be more work oriented and proceeding towards success and competition then the companies will have to look for very few employees who can work in such and such situations,not all will be happy working in such companies and the companies will get very few people to work with it and many would like to go off or leave the company.
There is pressure for the employers also i do not say that the management which manages the company does not have any personal pressures and work oriented pressures,however the same situations are for those who look for the jobs and it is equal not more or less stress on all.The employees,employers and the Management.
If they have to pay attention towards work the human feelings have to be put off,and they are to be turned to machines,But humans are not machines,they have heart they have feelings.
So if in such a work place the person who joins feels happy to work ,then the productivity increases and new ideas will comup,and there will not be any kind of stress to any .
There should be understanding,caring,responsibility and more over love and knowledge ,helping eachother ,information about many things and respect at all times for everyone .
More concentration towards entertainment programs will not do any kind of good,this will work only for those who are such type of mentalities who mingle very easily and flexible with everyone.
There are people who are more brilliant and more work oriented but they fear to comeup,they are little reserved type,talk less work more,they do communicate but only little,the time will not be wasted.If these kind of people are made to be settled then some good things can happen and new things will come up also .
@lilaclady (28207)
• Australia
22 Nov 11
I think this is why people must try to get jobs doing something that interests them so they can be happy in their work, have something to look forward to, I would say most people are not happy doing the job they do and when you think about it they spend a good part of their life doing it...people are blessed to have a job they love.
@umabharti (3972)
• India
22 Nov 11
yes something like job satisfaction,when they are in such a particular job then they can make a good career from that job and be happy with it and do well in that job also.However as time passes on they become so much used to that particular job that they like to have a change .
@naseemkum (1803)
• India
24 Nov 11
They are ready to suffer other peoples to get their satisfied jobs they even dont care about their parents relatives. If we have good ability there is nothing to do wrong with another persons.everybody needs a change in their job its because they need a financial change everytime. As human mind is unsatisfied all the time searching for something new.
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@umabharti (3972)
• India
24 Nov 11
Yes some are like that ,becox jobs dont come just like that,if they leave that job they will have to suffer.Yes human mind is so,it keeps on changeing its way of thinking ,it tries to do things according to the situaitons and everything in any ones life.have a nice time.
@JenInTN (27514)
• United States
2 Jan 12
This is an effect that I learned to call "Mcdonaldization." It is a sociological point that people are no longer considered people when they are working for big companies. It is like they are turned into a commodity and their identity is forgotten. I guess that can cause people to become cold when they are treated like that sometimes. I am lucky enough to work in a factory where the people are considered unique. Their families are taken into account. The thing that is forgotten with the Mcdonaldization is that people are more productive when they are happy.
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@umabharti (3972)
• India
2 Jan 12
yes ,your absolute correct in your opinion.When the person who is working for the company or an organisation is given the total care and fully free to say or talk about his or her views and is feeling happy to be in the company then the productivity also do increases.As when we are happy we do more work and our brain works more good to bring good results.
@Pushhyarag2000 (1416)
• India
23 Nov 11
Hello. I have read the responses received before mine as well as your detailed narration. Please don't get me wrong-I have a feeling you could possibly have handled the whole thing a little better and took off on the job. Because all said & done, jobs are at a premium and if the company you had a chance of working for is reputed, your loss is perhaps even greater. Just stay with the analysis I'm trying & don't get a feeling I'm adding to the bad feeling. We all know the classic quote Time & Tide Wait for None. So we must make best use of the opportunities by organizing ourselves better.
I feel you need to socialize a bit and go out more often & develop active social groups to feel at home in this changing world. You also may have to adopt more pragmatic outlook to issues. If you develop confidence & composure, you will be able to face the external environment with greater ease. Until you get your next call, please use the time on the lines I suggested.
As for the attitude of people who don't display a humane approach, though it is highly deplorable, every one is running the rat race in the face of severe competition trying to earn more while deploying less. Higher productivity rates are being demanded from workers either because staff reduction has been enforced or one person is hired for the job of three. This could possibly be a reason for their stoic approach to people.
Wishing a better turn of events for you.
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@umabharti (3972)
• India
23 Nov 11
hi, i felt very happy reading all that,how u and ur wife are managing everything and is a big family which is depending on only u.i really appreciate ur works.
Yes may be ur situations need u to be bound to the job and do as the company want u to do for it.As its paying .It doesnt adjust.We need to adjust.But the older people will not feel that good to leave their homtowns and they do not like travelling also but if u leave him in his daughters house we can not say how well he will be as ,as a son its ur own responsibility.
i really would like to appreciate ur wife for looking after the home and the father in law so nicely and caring ,she stood on ur side so well.May be she is the right perosn for u to be in ur life.If not who will do service these days.
See ur right and ur suggestions are also really great and we should be practical at times.
Coming to my situation if i leave and go my father will not have correct meals at time and no one to look home .And other thing is that i am not that socialiaed person means i dont like talking unnecessarily or moving around .However i do communicate good with frineds but i dont like this goind our with frineds as whihc i had never done in my life. I dont know about the company way of living means as i see in movies in a company there are rumours and cometition on one employee with another.There is also ragging or htere are many t hings also .I feel afraid for them and i feel that i am safe being at home ,doing my household .Rather going and suffering all that .Becase i can not handle this boss things and competitions.I can not take rumours and gossips of the corporate life.
I need money but more than that i give value to some human values.If i get such and such office to work with then i am ready to join.However i like the job such as which is entrusted to me and i can do it well in some ones guidance.
I am not knowing how can i find such job.So what i tried to do online jobs but online works do not give security and pay that much.
I am not a laxy person ,i am educated and more intellectual also,but one thing is that i am not that strong kind of person to handle things which are beyond my strength.Hope some thign good happens with me.
@umabharti (3972)
• India
23 Nov 11
hi,thanks for reading the responses and even the narration with ravisivan.No i shall never get ur view in a wrong way as it is ur opinion to say.I agree with u as job is very important and that i know very well,i am also not a kid .But my friend life is a different thing.We do somethings because we become helpless at that particualr time and in such situations,we know we should not cross off ,but at that time w have to do that ,and we do not have any other change .
i know the improtance of job so what i attended the interview and all the stages got the job and got the ofer letter.But i am human i am not as perfect may be as many others who do jobs.I became selfish or more attached to my personal things which had made me do that kind of thing not to attend onthe first joingin day.
I do nt say its something wrong with the organisation,becasue they already know me as the interview gone through.They know my feelings or sitauitons .
But we have some rules to be followed and that what had happened.
I dont think i will be doing job again ,because for me it takes years to again think for it.For a person like me socialisation is very difficult.
To be in groups and to move in the society is a bit tough thing for me ,and i may never change the way i am .Becasue its already late for me to have a start.
@Pushhyarag2000 (1416)
• India
23 Nov 11
Much of what I wrote first was due to the identical situations I have faced in life. In fact, I probably did not continue the comment to narrate what I have gone through and what I'm up against right now. Let me share.
I'm the only son of my parents with two elder & two younger sisters. I have done reasonably well all along in my education and was naturally ambitious. I wanted to pursue higher studies overseas but the emotional entreaties of my parents & their influence made me shelve all plans. My father has had a chronic anxiety neurosis syndrome and is highly dependent. Thereafter, he again induced me to give up a corporate job and join the government service so that I would always be working closer home. I honored that advice as well.
Now I work for a large private Company and after mother passed away, he is staying with me. Even when mother was alive, we had to stay as a joint family. You know wives are uncomfortable but my wife also stood by me always. From my home state, the Company is now transferring me to another distant city. My father would again want me to plead with the Company not to transfer. But its not practical. Either I have to go or quit. So I am in the usual state of dilemma. I'll have to take a very mature & balanced decision without emotions.
Right now, I have decide to go, taking my father also with us. Since I found I could relate to your difficulties, I thought of offering some practical insights.
I am sure you will take a decision that best suits your circumstances. Thanks for responding.
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@Ganesh44 (5547)
• India
23 Nov 11
I totally agree with you big corporates across the world are using employee policies for their own employees that are sometimes ruthless ,imoral but at the same time I believe every human being is much more destructive that he is constructive so if big corporates behave unreasonably bad with employees their own buisness suffer in long term
Hare Krishna
Ganesh
@umabharti (3972)
• India
23 Nov 11
yes the employees are the backbone of anykind of business,and the people working for an organisation are very valuable.I dont say that all are absolutely turned in to machines becox that will neverbe possible unless we place a robot over there working.Humans are humans they feel and respond but situations and experiences make people to go with and bind by their works ,at that time the heart stops working,they becomes like army officials and military ,their work is to save the country ,not to think that tey are killing a human on the other side which has family and relationships just the same way as this person has.
@megamatt (14292)
• United States
22 Nov 11
No they are neither. They have become zombies. Paycheck zombies. See here is the thing about the world today. You can't necessarily have the luxury of choosing a job that you're going to enjoy. If you have a job, you're going to latch upon it, no matter how much you hate it. That is just the nature of the beast. Only about two percent of the people that work truthfully like their jobs.
So they tend to just be going through the motions for a paycheck. They are just going to go through the motions. I think that eventually that does trickle down to other portions of their life. They are going to rather be struggling to really get down to mostly everything. It is all about life being motivated by money in part. It's not going to change. If nothing else, it's just going to get worse.
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@umabharti (3972)
• India
22 Nov 11
yes a pay check ,eveyr thing or eveyone works only for money,if we do not work we do not get money and if we do not get money we can not survive.And not a less money we need ,a job we see according to our society and community also.We compare ourself with others ,and have a competition in earning money and living a high luxury life.
yes its a struggling only becox the job is just done without heart just for the sake of money or purpose for a job we try to get into it and do work hard to stand on it.
@sijabatnaburjut (2171)
• Indonesia
23 Nov 11
Yes, Human civilization are getting advanced that makes human to be heartless. All work requires high concentration and professionalism that can make others stared and just paid attention to one point and outside of their work, they do not pay much attention. I felt the same way and I think everyone is in a phase where communication overlooked or ignored. The key is that we do not apply the same on others.
@umabharti (3972)
• India
23 Nov 11
yes the present sitautions are like that,that no one has time for anything ,it can be personal it can be non personal.
I dont know where this will travel as the time goes on to another coming years.
@tiina05 (2317)
• Philippines
22 Nov 11
hello,
yeah, your right? That they did not look really care for all those people surrounding them and it is kinda weird because when I am in the office I used to answer people problems and concerns but I am having a hard time to approach them when I need them. Well, I just understand them maybe they are just busy.
1 person likes this
@umabharti (3972)
• India
22 Nov 11
there should be a continuous communication without any breakup ,if the communication breaks then everything goes wrong and stops at some point.
Even the person who is working has some limitations that they can not cross that boundary and go further to answer the queries .
@nezavisima (7408)
• Bulgaria
22 Nov 11
Oh my that is quite familiar.
whether people or machines.
Sometimes I think that this is because many people are without work and with getting any job just to have a job.
and then treat us like machines to make us we work.
nice day!
1 person likes this
@umabharti (3972)
• India
22 Nov 11
yes everyone needs a job and also we see the frineds and others who earn good ,nowadays there are jobs for even 12 pass students ,only the requirement is good english and communication.
So no one is thinking about job satisfaction ,it is only earning money process.And to get a dream job is a real tough thing.
@gayop2091 (68)
•
23 Nov 11
Its a fact that the world is evolving.But then again no humans can be replaced due to its unreplaceable love,care.NO machine would replace that.So you must understand that their are people who are like that but not all.
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@umabharti (3972)
• India
23 Nov 11
yes humans can not be replaced by the machines.Because machines can only do or follow the instruction of a human it does not have a brain or the human nature which can know what to do at what time.If we write a program then it gets bound to that,it does not change according to the situation.Humans are different they have mind to think and respond.So no machine can replace a human.
@bewitchingmelody (366)
• Philippines
22 Nov 11
That's the problem when people are forced to do things instead of following and doing the things that they really want. Since money becomes a need in this world, some would just accept any kind of job as long as it is paying them well. Thus, they easily get stressed and burned out instead of enjoying their job. They tend to become heartless because all they think is that they have to finish things regardless of the affected people involved in it.
@umabharti (3972)
• India
22 Nov 11
yes btu now a days are they jobs which are satisfying the employee, most jobs are in multinational companies and bpo and the job in that is to talk english and answer the customers on phone.And it is highly paid .Who will not liek to get such a job to settle in life.Its a stress ful thign but its a requirement nowadasy .The money is high so every one like to get such a job.
@Hydraloth (185)
• Philippines
22 Nov 11
Being heartless means to have no mercy towards people and yes some people have turned into one. this usually happens in a bank offices, electric billing offices, LOANING offices and such. The main reason behind this people who are working hard wants to finish their work ASAP so that they can rest early or wanted to get promoted quickly, but doing so lets them forget customer service satisfaction.
1 person likes this
@umabharti (3972)
• India
22 Nov 11
For any organisation ,the employees or employers are to be taught only one thing.That the customer satisfaction is the main goal and to keep their business on track they should give a customer or a consumer the best satisfaction.
Governement offices and employeees in them do work but are fed up with lots of stuff so they have beocme like that.They also have personal problems so one should understand that the person who is sitting in that seat also has a heart and the person who is before the seat standing also has a wonderful heart ,it is a communication problem.One should try to communicate in a good way.