How do I tell my friend that her cupcakes are terrible?

United States
December 20, 2011 7:29am CST
My friend started a cupcake business 2 years ago. I support and love my friend but, every time I have an event she likes to donate her cupcakes and business cards for me to give to my guests. I appreciate the donation but, how do I tell her that no one likes her cupcakes without hurting her feelings?
4 people like this
19 responses
• Philippines
20 Dec 11
Better to ask her to make comments /suggestion forms for the freebie that she make so that she will know if it is being liked or not. And to know whats in the mind of her future clients and all the add ons..Or if she can make the form best is to make it for her..
• Philippines
20 Dec 11
My appreciation for the BR. Your comment is also valuable. Tell it to her in manner and approach that you think she will like. Ideas that you can give makes her open her mind to all of her future clients. Be the best!
• United States
20 Dec 11
Thank you for your comment, this way she will get direct feedback from customers about her cupcakes without my opinion.
@watergirl (567)
• Philippines
20 Dec 11
I think your course of action should depend on your friend's personality. Would she want your honest opinion and take it as a constructive criticism or think you're too harsh your friendship is over. Try making or buying cupcakes and ask her if she can make the same thing/recipe. At least, she can try the "good" cupcakes and realize (hopefully) hers need an overhaul.
• United States
23 Dec 11
She is a great friend but I think it's best that she get the feedback from the customer's rather than me. That way she will work hard to satisfy her customers by making delicious cupcakes in the future.
• United States
20 Dec 11
How do you mess up cupcakes?That's a touchy situation. In this type of circumstance it's probably better to wait until she asks you what you think, then carefully be honest with her. If she's a real friend she will be thankful..
• United States
23 Dec 11
How do you mess up cupcakes? They are so easy to make. Well you can mess up cupcakes by using store bought icing and cake mix that doesn't taste good.
@hvedra (1619)
20 Dec 11
Perhaps suggest she include some feedback forms so that the potential customers can tell her without you having to say anything directly. Ultimately, if she's making stuff that won't ever sell then she's wasting her time and money so better if she learns what is wrong and then she can correct it.
• United States
20 Dec 11
Great advice, this eliminate me from giving my opinion.
1 person likes this
@ckciasigurl (2081)
• Italy
20 Dec 11
hi coco275 i think it much more better to tell your friend via joke or to accompany here to make cupcake,i think telling this will not hurt your friend but this is the way how your friend make her cupcake much more better.
• United States
21 Dec 11
Thanks for your comment, i will use this if it ever happens again, I hope not (lol).
• United States
20 Dec 11
Are you sure no one likes her cupcakes? If someone dislikes them find out why. Then let her know in non-threatening terms that you had some feedback that some felt they would have liked different kinds of frosting, or that it might be better if it was a little sweeter or whatever. If she is actually trying to make money I think that properly phrased constructive criticism wouldn't be received too poorly. A good question to ask here is, "Is she selling cupcakes anywhere else?" If she isn't I think she is just hoping that you will generate business for her to get started. Then you need to let her know that your events shouldn't be used as a test kitchen, and that you feel you're being taken advantage of. This sounds harsh, but if she is doing this then she undoubtedly knows. Then if you want to be a really good friend ask her to try some out on you first and be willing to accept criticism to improve them if they're not up to standard.
• United States
23 Dec 11
Really no one likes her cupcakes because the icing and cake mix are store bought. She also spray edible spray on the cupcakes that leave a after taste in your mouth that is just horrific. The best thing for me to do is have her give me a feedback form so the customers can leave comments about the cupcakes. This way it's not my opinion but the customers.
@lilaclady (28207)
• Australia
20 Dec 11
I guess you could maybe find some recipes that are nice and see if you can get her to improve her cup cakes, just give her some new ideas and maybe she will improve in her cooking...
• United States
20 Dec 11
Thanks for the advice. I think I will give her some great cupcake recipes that we both can try.
@derek_a (10873)
21 Dec 11
That's a difficult one.. But I would find a way to tell my friend as it would eventually come out from somebody else, and then you would have a problem telling her that you didn't find them enjoyable yourself. A friend wouldn't mind the truth if it is simply told and not in a over-critical way. There are many things that I don't like that my wife cooks. It took me some time, but I did eventually tell her and she was OK about it. We don't all have the same tastes in food and telling a person that, usually makes it a lot better when you tell them that there is something they make that you don't like! _Derek
@ifa225 (14460)
• Indonesia
23 Dec 11
that is tough.. but maybe you should tell her the truth .... so she is realize that her cup cakes need something to make up for. and try to give her more recipes of cupcakes. who knows she might try it and have a better taste
@nvlusung (15)
• Saudi Arabia
21 Dec 11
Oh it's really hard for you,even thought she is not my friend but i can feel how nice is she.Of course you cannot tell her that nobody likes her cupcake,but try to tell her like this way,when she offer again her cupcakes,tell her"My dear I owned you a lot,I am affraid I can't return your gesture so please let me pay you first before you add an additional credit for me,and beside i don't want you to bother yourself" youb can add some good word more to feel her comportable.
@globaldoc (858)
• Philippines
25 Dec 11
I guess I would just have to be honest if I were in your shoes. It might really hurt her and offend her, but she would have to face it sooner or later. If it tastes like something else other than food, then I guess I would have to step in and become a true friend who will be very honest. I would have to let her know so that either she stops baking them, or she tries to improve on them.
@enelym001 (8322)
• Philippines
22 Dec 11
really? it's not tasty or what? I think as a friend you should tell it to her so that she can at least try her cupcakes or ask her family about how her cupcakes tastes. By telling her she can also do something to improve her cupcakes taste.
• Philippines
22 Dec 11
A good baker/pastry chef or a home baker that caters his/her product to the public (or any kind of business) should be open minded on criticism and harsh truth that is how they grow and become more flexible in their work and improve what is needed to improved, but there is a proper time,place,and situation to say a constructive criticism. If it doesn't taste really good ask your guest what is wrong with the cupcake and what they like and don't like about the cupcake.
@dongjr (80)
30 Jan 12
If you love your friend you will say it. But in a good way. Or maybe help her to make that cupcakes of her to a more tasty one. You might not need to tell her that the cupcakes she made before is terrible.
@yspmyl (3435)
• Malaysia
21 Dec 11
Hi coco, You can tell her in a polite way, tell her that her cupcakes are nice, but if she can improve it further, and tell her about your feeling without hurting her. I think she will definitely accept your advice.
• Indonesia
21 Dec 11
You must see and understand her character. Was she someone who welcome or open minded to suggestion or criticism. You have to make sure that if you would tell her about the dislike of the cakes of your guest after eating her cupcakes, she won't be mad about you.
• United States
20 Dec 11
Someone must like her cupcakes or she wouldn't be in business very long. I wonder what it is that no one likes? I don't think you have to tell her anything.. I wouldn't hurt her feelings unless she outright asked if you like the. I just don't think it is necessary to tell her that they are terrible. She can donate and if no one eats them, just throw them out. How does anyone ruin cupcakes? gosh! I love cupcakes. I always ask for cupcakes for my birthday instead of a birthday cake.
@xxll2012 (14)
• China
21 Dec 11
it is a difficult work. maybe you can tell your friend that you and your guests enjoy the cupcakes very much, but it is a long time you serve them with the same supcakes, if there can be something different, the guests will be more glad.
@min8esign (167)
• Indonesia
21 Dec 11
Maybe you should wait for the right time - to say how you feel, after all you are planning to participate in the business. So you must have the courage to do it for the common good