My modem: every day I must kill the power, wait a few minutes,
By yusfy27
@yusfy27 (38)
January 8, 2012 10:52pm CST
My modem: every day I must kill the power, wait a few minutes, then power it back up in order to have any decent speed at all. Without this crude fix, I'm getting around 400 Kbps. Once I reboot it, however, I can manage a decent 4.0 Mbps. I've bypassed the router, tried different computers, and the issue persists. (Oh, and I don't have any kind of per-day download limit that's throttling me.) I'd rather try to correct the problem myself before spending endless hours on the phone with my ISP's tech support. Any idea what's going on here?
1 response
@succeednow (1633)
• Singapore
11 Jan 12
Hi yusfy27,
Since you have tried bypassing the router and also tried different computers then the last component to test would be your modem. If you can get hold of a spare modem I sure you can pinpoint the fault on whether the problem lies with the modem or the service provider. Modem are electronic equipment and can get 'sick' too. In this case it could be software related or heat related or some other hardware problem. If you don't have access to a modem then you need to call your ISP technical support. I'm sure they can help. It's not so complicated is it? By the way if you keep recycling the power of your modem I think your modem will kaputt soon.
