A smile goes a long way!
By ymitchell42
@ymitchell42 (79)
United States
March 12, 2012 5:04pm CST
I worked in customer service for over 20 years and I was always smiling. I seem to be happy everytime I would deal with people in the office. They would ask, "why are you always smiling"? My reply because I am happy and God is good to me. I would service high ranking officials and they would just appreciate my service and calm demeanor when a problem I had to deal with.
I do believe that everyone should smile when they are dealing with customers. Especially at a fast food restaurant, a bank teller and at stores. I noticed when I do visit those places I deliberately smile and thank them for thier service. Most of the time they return that smile back. One time I had to ask a young lady was she dealing with something? I kindly told her, "her day would go by faster or get better if she would smile. (she took my advice as I left the store)
I have always smiled with my husband, my kids and my friends. It just makes it enjoyable to have a smile on your face. My mother use to tell me, " if you keep frowning, that is the way your face will stay for the rest of your life"!! I laughed and chuckled and made a point to never show anyone my upside down smile. I would love to read a story or incident of anyone else experiences with or without a smile. :)
1 person likes this
5 responses
@TrvlArrngr (4045)
• United States
13 Mar 12
I gave all my phone agents magnetic mirrors that the put next to their computer. On the bottom it says - can your smile be heard? It reminds them to smile when they talk so the client hears someone that is engaged and happy to help them.
@ymitchell42 (79)
• United States
13 Mar 12
I like that, what a great idea. Maybe I should get a mirror and put up to the faces that are frowning and ask,"would you speak to that person"? I wonder what they will do? I better stand back so that I don't get whacked. We all need a little reminder to do something and a smile is needed to keep you and others happy.
@trisha27 (3494)
• United States
20 Mar 13
You are right that a smile would go a long way. Especially when you are working in a job that you are dealing with every day customers. I think most of the time if you just smile and a customer sees that smile on your face, they could be having a bad day, but once they see your smile on your face, they could have a better day. Every time that I had worked with customers, whether it was over the phone (because yes, if you smile while talking on the phone, then people can hear it in your voice) or when I worked in a store. People have always told me that I always seemed so cheerful and they were always glad to talk to me and see me everytime they came into the store. I even had people tell me that I have made their day just for smiling at them.
I have been told that too if I frown all the time my face will stay stuck like that. So now I too always make it a point to smile.
@anex08 (868)
• Philippines
10 Jul 12
Being a customer service representative is a challenging job I've ever had. You have to force yourself to smile, and being that way all the time, it teaches to smile at heart and eventually leads you to a happier environment. I force myself to smile morning to start my day with...
@butterscotsh (1012)
• Philippines
27 Mar 12
Yes, smile is infectious. Ans so if we all smile always, people who see us
can smile back at us too and they will feel better.
