internet issues
By sisco100
@sisco100 (2338)
United States
March 16, 2012 9:37am CST
well i recently got cable internet in my home, but when i connet my eathernet cable to my laptop it dosent seem to connet to the internet. i was planing on using a wireless router when i buy one, but i was hoping to use the internet the way it is for now. so if you know anything about computer could you please help me out with my problem. thanks in advance for any help that you can give me.
1 person likes this
7 responses
@surekharathi (14146)
• India
16 Mar 12
Ohhh you should contact with hardware knowledgeable person because they knows about connectivity of internet. If you are using internet on laptop then why need router and ethernet cable I cant understand.
@sisco100 (2338)
• United States
18 Mar 12
i would do that, but theres no point when i would be buying a wireless router. i also don't like calling those tech lin, because most of the time their sutomated and it takes a while just to get a person on the line. the other things some times they dont speak good eninglish that well so its hard to talk to them. i just wanted it until i got my router. thanks for your advice.
@topffer (42156)
• France
16 Mar 12
My cable provider furnished a wifi router ; the router is connected to the cable splitter, and the computer to the router. I have just tried to connect directly, and it does not work for me -- the computer does not find the network --, but I used a crossover ethernet cable and an adapter, and I think it is not the right cable, or there is some firmware needed in the router. I continue my investigations...
@sisco100 (2338)
• United States
17 Mar 12
ya i could have gotten one form my cable company, but it would cost me an extra $15 a month just to have the one they provide. i had one calbe that didn't work so i tried the other one that i had and it worked but didn't connect to the net. well thanks for your help. if you have any other advice feel free to share it. thanks again.
@peavey (16936)
• United States
17 Mar 12
I would call the cable company and have them check to see if the signal is getting to the modem. If it is, then the problem is probably with the ethernet cable. If you change that out and it still doesn't work, you might have to get a cable technician to either walk you through the first connection, or come to your home and fix it.
@aerous (13434)
• Philippines
17 Mar 12
If your cable internet has no modem, you can't directly connect to the internet. But if your cable internet is direct connection in a modem no need for it but configure first your laptop or any computer to make the internet being connected. Just as the provider in that cable internet to configure it first before using their service
@RamRes (1723)
• Argentina
24 Mar 12
Have you connected the modem directly to the ethernet card on your PC with a RJ45 cable? If so, at least you should be able to access the web configuration interface of the modem or ping it. Check that first to see if you have connected it properly or the cable is in good shape.
Also, verify the IP configuration of your network card. Have it in automatic or with a fixed local IP? In the latter case, check that you have the modem as the network gateway.
But if nothing solves it, you should call your ISP and have them verify the connection, maybe the service is not working at all, no matter what you do on your side.
@shahaji4569 (27)
• India
17 Apr 12
If you will acess internet to computer,you have must important telephone connection,modem.Just configure your computer before using internet
@arcideaco (1257)
• Singapore
16 Mar 12
It should work. Ethernet Cable is plug and play as compared to USB modem.
I believe your cable is faulty. Change a new one, probably at least a Code 5 or a Code 6, higher end cable to try.
If it does not work, maybe your modem is faulty. Switch it off and on again, observe the LEDs on the indicators whether it is functioning correctly.
If not check with your service provider or the hardware vendor.
Cheers.
