how to deal with a team leader who doesn't know how to handle people?

i would at 22, you are getting a very good experience of getting to deal with such team leaders. I would say corporate world is full of leaders with different perspective and view points. please remember that you can not change a boss, a company, an environment only thing which you can change is yourself. Try doing that. it is always easy to change the job, but to learn from challenges (like the one you are facing) is an art and if learnt early would help you to survive in this corporate world in the future.

I know a lot of people who acts that way. I guess you're working in the call center industry. In the Philipppines it's hard to tell another department of issues you're having with your superior. It's protocol to call this out with your account manager or with HR. However, in the workplace bullying is inevitable. If your team leader is friends with your manager or the person handling the case in HR, then chances are you're gonna get fired. They're gonna make sure they have something on you to make decide to stay or resigned, if you don't want to get fired. So, worst case scenario try to secure a job in another center then resign.

i think there is someone who can help you with this problem. the thing is she is only one person in your team (yes she is the team leader but if all of you stand against her) then i think you will have more reasons to bring her to your manager(someone higher than your team lead who will not take anyone's side). I think i was also with someone like that and then we outnumbered the team lead and we raised our concerns with our manager and then we sure got heard and hshe was transferred to another unit who has had the same problems with her. When you resign, you are only giving her the chance to prove you cannot stand up with whatever you can do for the company, like just a "little" issue, you will go right out the door and find a new job. The thing is, people who are not good at handling people are everywhere! if you go to another company, you are not sure you won't have the same kind of person running your office. so what will it be for you? stand up for your working environment or just get out of the kitchen whenever the heat seems to be rising up?

My guess is that you just have to toughen it up or find a way to get to her or your other superiors about this matter, i have worked under peopl like this and i still do now but it is how you handle your self or you treat them. Find a way to work around her, You can do it.

i wouldnt just leave to look for work....if you think you should leave this job then i think you should do it the right way as in find another job put in your 2 week notice and then move on. as to how to deal with it is there another person higher than her that you can speak with about her actions and how she is treating everyone? if you dont want to do it in person i am sure you could type a letter about it and make sure it gets to the right person then it would be no blame to anyone. it is sad that every quit because of her and you should enjoy your job. is it good money? you would hate to leave if it is and then you not make as much and then have to struggle thro everything in life all because of this person. i dont know if it would help to talk to your superior about how it makes you feel but that is another option.. i hope all works out for you! good luck :)

I have also faced a Team Lead like yours. It was my first job, my Team Lead/Manager was almost exactly like yours. On top of that, he was very foul mouthed & showed no respect or professionalism towards us. We, as a team, did speak with the person whom he reported to (his Manager). But unfortunately, it didn't work out in our favor. He was moved out of the area we worked in but no other action was done against him. He was still within the premises we were working in. He was still remotely controlling our team.... So, in some cases, its not worth speaking against the person's superior. But, I would suggest continue working to your full potential & emerge as a star employee.. I ensure you all the negative vibes you have with your TL will just be completely ignored. Take it as a challenge and - PERFORM... PERFORM... PERFORM!! I am sure you can do it.

Can you speak to her boss? Sometimes companies allow you to skip a level to get things actioned and to get your issues heard. You might also contact your human resources department to see what procedure they would like you to follow. Good luck.

Yeah that actually is very annoying! Before anything else, try to analyze the situation first if she's doing it on purpose or maybe she's just doing her job as a manager. Remember that handling a position in a company takes a lot of responsibilities. And maybe these responsibilities requires her to be strict to her team to perform as what the company expect however the team is not used to her managerial style. Then try to talk to her but if you can't talk to your manager about her attitude or if you think doing so will make your agent/manager relationship into horrifying situation, better talk to someone superior than her. If you do so, do it in a professional manner. You have to consider that your actions/s will create people's perception towards you. If you file a resignation because of your team leader not because of your work load or unmatched job description, it will only show that you are not a competent employee. Just be thankful that you have a job as others are trying their best to land a contract. Besides you applied to the company not to her and part of that responsibility is to be professional as much as you can and to get along with different kind of people around the company. If your team leader violates your right as an employee or hitting you bellow the belt, there is hierarchical procedure of what you should do. I don't think your team leader is worth than your job. You can also file a letter of intent to transfer to a different team or division. There's no problem that can't be resolve over a conversation. Besides if your confident that you are performing well there's no need to worry about your relationship with your manager. Just do your best as an employee and be the best employee for that position. Just remember that there are things in life that you have no control over and just need to go with the flow. If you decide to do the same thing as your other colleagues did, remember to think more than twice. Your decision can make or break you. I also understand that most people stay longer in their job because of the environment and the people they meet and became friends. These can motivate you to go to work and work efficiently. Good luck!