Do you think that employees are quite bias in treating customers??

Honestly when I go out to a store I am usually ignored UNLESS it's the one I work at, then I get talked to. Now I don't much mind it to be honest, and I do talk to people outside of my own store when shopping, they just don't much talk back. I don't wear the nicest clothes either, I mean I'm not shopping to impress (clothes wise) and I don't have a job where I need to dress up fancy either so I don't bother.

Yep, I had exactly the same thing happen to me. I was standing in line with my son. Neither of us was dressed formally but we were neat and clean. As we waited, a woman in a business suit came up to the counter and was immediately waited on, like she was the only person in a hurry! My son and I could have both been employed in a company that required casual attire and had the exact same time limit as this "professional looking" woman. I was so angry that I asked for the employee's name who was waiting on customers (he did not have a name tag). When he told me his name, he began telling me everyone else's name who worked there and I stopped him in mid-sentence and said "I don't need their names. Your's is all I want." He looked scared at that point and had every reason to. I went home and contacted the corporate headquarters of this national company and let them know exactly what had happened, the employee's name and the store number. I also told them that this is most definitely a case of discrimination and, if they didn't want a lawsuit on their hands, I never want to see that employee there again. I never have seen that employee again. I haven't patronized this particular store since but have passed by and looked to see if that rude, judgmental employee was still there or not. I don't know if they fired him or transferred him but it is obvious that it was easier for the company to remove that employee than worry about a public discrimination lawsuit. I agree with you completely!

It is interesting how you are treated in a store does depend on how you are dressed and look. They have shown that many times even in movies. Makes you wonder what the Big deal is. Maybe Rich people should try it more often and not get recognized so easily? I know for me there have been times when I am searching for an outfit in a more expensive area if I am not dressed up people have looked at me funny like what I am I doing around in here. Personally makes me wish they were not so dependant on looks before making a Sale sometimes.

hi cyclopz what has teed me off is when standing in line the man behind me was called to be waited on before me, the next in line. S =So using my senority I said" young woman, I am next,this gentleman was behind me." and I thrust my purchases at her as she turned red. She did ring i up my purchases though and I handed her the correct change. I had a little fun here as I said very sweetly"Ph and thanks so much for all your help so you h have a niceday and Merry Christmas" discrimination is what Inoticedd in one clinic where I used to have a primary care doctorl I could make an appt for 9;30 am and not get called til 11 cyclopz what has teed me off is when standing in line the man behind me was called to be waited on before me, the next in line. S =So using my senority I said" young woman, I am next,this gentleman was behind me." and I thrust my purchases at her as she turned red. She did ring i up my purchases though and I handed her the correct change. I had a little fun here as I said very sweetly"Ph and thanks so much now have a nice day and Merry 'Christmas" I used to go to a doctor in htis clinic where my appt at 9 am usually meant I saw the doctor at 112 am. I asked why did they make an early appt for me if I never was seen til two ho urs later. she answered seriously: oh maam he only take those with private health insurance first and then the hmos" I was dumb struck. I called my hmo and the spokeslady said"no thats not right. they are not ever to do that. They cannot discriminate against hmos at all." needless to say I changed doctors and clinics and they do treat me wonderfully well now.

I dont own corporate attire. What i have notice is that if you are looking lost or if the employees are bored they will ask if you need help.

I worked many years in Banking in California and you quickly learn that many of the people with the most money come into the Bank looking like homeless. The best way to do business is to treat everyone as though they just stepped into your home. I always ran my Branch like that and often beat others who offered the same services as I did in my area. I never cared if you had $5 with us or 500,000 if you came to our branch you got the same smile and welcome, with concern for any problem you might have at the time.

I do think so. In fact, I know so. We went to a car lot and was just looking around. My husband just got off work, and was still in his work clothes. A salesman literally told us that he had nothing on his lot that we could afford. This was a car lot that had new/used. Needless to say, we didn't go back. We bought a car at a car lot less than a mile down the road a few days later.

I think everyone subconsciously treats people differently based on their clothing. I've seen taxicabs go right by guys who were dressed in not very nice clothes, whereas when my husband and I try to hail a taxi, we get the first one which is empty. I wear clothes ranging from jeans and a tshirt to nicer things, and I get assisted basically the same amount in retail stores.

Hi, As already stated it should not make a difference what you wear to the shops however unfortunately it does. I remember going to a store that only stocked designer dresses as I needed a great dress for a big event. I was in jeans & t shirt with my at the time 5 year old daughter who was carrying a happy meal box. They were reluctant to let me try the dress I wanted & then they nearly refused to sell it to me until I showed some ID. I showed them my work ID & their attitude changed completely & couldn't do enough for me!!! Books should never be judged by their covers!!

good day to you cyclopz, to tell you honestly, i can relate to your post. that, often times, i was also not treated right due to the clothes that i wore. wherein, i am just wearing very simple shirt and a jogging pants plus an old slipper when i have entered a hair dressing boutique. that when i have had entered the shop, nobody assist me as to what service will i avail. but, when i have started to ask, how much they charging if i avail a hair relax service, they was surprise, and never expect that i can able to pay for that service. so after they have heard it, they assist me too quickly. i just have whispered out to myself, why those people are like that. wherein, they are being too judgmental to their fellow based on the clothes being wore. and this trait is quite disgusting.

Well I would not really be surprised if that was true. After all, stores are a business. And the business is making money. They really don't have much to rather gain to help that many people who don't have much disposal income at all or do not appear to have them. It is really no slight on people, but the store has got to make money. So they obviously are going to help the people who look like they might have the more money, so they are going to spend the money. It is just business 101. Where you just have to make the sale, no matter how, and some customers are going to be valued more than others. I doubt that there is any malicious reason, but rather just the nature of the beast.

What you are saying is quite right.I hate it when the employee treats the customers according to their appearance or what they wear.in this case i will turn out to another store.and sometimes i don't like the employee following me anywhere i go.i like to wander alone.if i want a service, i will call the employee.

I totally know this one, some sales person are like this. I have noticed that if i go shopping, male attendants usually give more attention and assist me but female sometimes ignore me. Anyway, I don't care..

There has been a lot of talk in news and so on that people are judged by what they wear and I think it's wrong. If a woman dresses a certain way , she gets treated a certain way and men too. Some salespeople think that if you're dressed like you're rich , you'll spend more in their store. It's time people looked past the exterior of a person and found about their inside.

Yes. My boyfriend and I went to two restaurant, and granted that we are the most well-dressed people in the world, we got bad service, or nearly no service at all in two restaurants. One was at Applebee's in Montclair, California. The waitress there gave us really bad service. She barely came to our table at all. I didn't even give her a tip because our service was so bad. The other one was at Robin's Dino in Rancho Cucamonga, California, and the waitress gave us service at first an then seem to just ignore us. This place went out of business about one to two years after we went there. Just because we weren't dressed like "business people" or "dressed really well", didn't mean that I didn't have money. In fact, I was able to pay for the dinner, drinks, and then some after these outings, and I was still treated like dirt. My boyfriend and I didn't go back to these restaurants and wrote pretty negative reviews about the restaurants because we wanted people to know how these places can treat customers and how they can discriminate against people.

All customers should be treated equally, but you know they are not. And security personnel judge people by how they look and the color of their skin. I agree that my purchases contribute to business just as yours do, so we are both valuable customers, whether we are treated that way or not.

Have you ever seen the movie Pretty Woman? THeir is a scene it where she goes shopping on Rodeo Drive dressed in her hooker garb. She goes into a boutique and the saleswoman is rude to her. Tells there is nothing in the store she can afford. Does that answer your question? Not that you are dressed like a hooker when you go casual but I think you get the idea.

I do agree, whit that people should be treated the same way especially if they pay the institution, clothes should not be basis for a person to be treated by others , i always go to the mall wearing regular home clothes, so those shop workers that are like that are unjust and inappropriate.

Ha ha,you just encounter in different kinds of attitudes of every where company. Well,even i am going out with nice dress,they call me nice name ma'am something like that. And when i go out wear just something home dress ,they call me any something name like with no respect.. It's people different kinds of thinking,and what they see,comparing.

I think in a modern society such as ours, people tend to judge others by the way they look or the manner they carry themselves. Admittedly, this should not be the way to treat customers at all. Remember the saying, 'the customer is always right' ? This should apply to all customers, regardless of what they wear or how they look. I know of millionaires who, at first glance, look like market vendors. So we should not be discriminating as to the fashion sense of others.