I need help
By leave61
@leave61 (2)
April 22, 2012 9:15am CST
I need help with my computer, the thing is that whenever I turn off my computer it goes back to the start of the computer so it deletes anything that I saved does anyone know how to fix this?
8 responses
@Anonjedi (2)
• Greece
22 Apr 12
hmm, i think he means that when he is trying to shut it down the computer restarting... something about system restore i guess!
@jjzone44 (917)
• United States
23 Apr 12
That's why it' important to know which operating system he is using. The default action for the power button icon in Vista for example, is to put the computer to sleep. This could have been changed to restart, if that is truly the issue he is having.
@ebmims (89)
• United States
26 Apr 12
There a number of potential problems that could be causing this, and I would not take any one persons suggestion as the answer since there is NOT enough information to make a choice. A lot of people are saying virus, which is could be, but if all you are noticing is files you saved before are no longer there and nothing else... a virus seems... unlikely.
From the limited information I have, it sounds more like your computer is automatically going to a system restore point. When you turn on your computer watch it boot all the way up, does it go straight to your OS or does it do anything weird/not normal while loading?
@sparky3dfan (599)
•
23 Apr 12
I think he means whenever he turns off the machine then turns it on again anything he has saved is now deleted. Well thats how I read it anyways. Maybe s/he will post more info as without that it could be anything at all.
@erjnsimon (1191)
• Makati, Philippines
23 Apr 12
We have the same understanding with the post. Well, i think computer virus i the problem.
@Tamosree1993 (1525)
• India
26 Apr 12
Hello friend,
Actual I think you should reboot your computer with any anti-virus software. So after that it's may be your computer will all right.
Have a nice day.
@workhomebased (77)
• Philippines
26 Apr 12
We need more information about this. What I can deduce from your problem is it was like your computer does a system restore everytime you shut it down but a system restore won't remove any saved files which makes now more like a reformat process . Wierd that a computer should be acting that way but I think you really need a local technician to service your computer.
@ivtsst1 (2)
• Russian Federation
7 Jul 12
Sorry for my question. I want to use your picture with gold surfer at my site as logo. If this picture is yours, could you give it to me or sell?
@kundanraj (660)
• India
23 Apr 12
you shoukd hqve given some more details about the problem, it is not clear whether it got automatically rstsrt or that something you saved like note or dics bot deleted.
Provide some relevant more information i woukd try to help you out.
@erjnsimon (1191)
• Makati, Philippines
23 Apr 12
Well, you need to take it to a service center. Maybe it has a virus on it, which most problems are like this. In addition, there is also a computer application like deepfreeze which do not allow users to save data for a long time. This application can be modified which sometimes, it enables the computer to automatically delete all saved data when the computer is turned off. Well, just like the other said, we need more information about your problem however, i think is is caused by a computer virus and no other way to remove it is to put you computer unit in a repair shop. :)
