Very Disappointing

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I recently ordered a portable evaporative cooler. It arrived today and we hooked it up. Now, this thing is supposed to work like a swamp cooler. We filled it with water and ice and fired her up. After an hour or so, the room was no cooler but a lot more humid! Now, I've lived in homes that had swamp coolers in them and, while I realize they are not as effective at cooling a house as an actual air conditioner, I know they are generally more effective than this baby was! So I'm attempting to return this unit and have ordered a window mounted air conditioner. My neighbor recently bought one for us so this will give us two. I plan to put one in my bedroom and the other in the living room. While this will mean that I will have to use more electricity than the swamp cooler uses, it will still not use near as much as central air would. Still, I am very disappointed. We had been awaiting this cooler with baited breath for the better part of a week. Have you ever bought something with expectations only to have those expectations dashed to smithereens like this? What did you do about it?