Another Call Center closed out and Employees are left hanging in the air

Yeah, I've seen it too in the news. The sad thing was the management don't even informed their employees about the flight of their company. Reports said that, the salaries of the employees for the first half of July, was withheld by the company but explained that they would be paid in full at the end of the present month. The employees were surprised when they reported for work and found their company was close. I guess the management don't care much for their employees, they should have at least informed them beforehand.

Here in Canada, I'm constantly hearing of call centres closing. The reason for this, is that they are moving the call centres to other countries where it's more financially friendly for the business as a whole. I'm employed by a call centre and you'd be surprised how many people are relieved to speak with someone they can understand on the phone, as they are so used to talking with someone that can't understand them and visa versa.

Well in today's Economy it is often hard and Sad to see when things like this happen, and they continue to unfortunately happen all the time. It is just not always just from the Start up companies as well. I think in reality, anytime you take a job anywhere you are taking a risk as how long will your job really be there, and will you always be able to perform? All I can say is I am sure none of these people really knew, and I hope they get what they are wanting and find another job again somewhere.

This is too bad. There are many call centers in the Philippines and some businesses do not flourish. This is the Philippine Labor Code's guidelines regarding separation pay: [quote]Separation Pay In case of retrenchment and closures not due to serious financial reverses, the employee shall be entitled to separation pay equivalent to one month pay or at least one-half month pay for every year of service, whichever is higher. If the closure is due to business losses, there is no obligation on the part of the employer to pay separation benefits to employees. [unquote] If the employer will have sufficient evidence of business losses, then the employees who lost their jobs won't get anything.

This is indeed a sad story. But naturally we can never force the company to continue when it is losing. I just hope that the employees of these company will be able to find new work as finding work nowadays is really hard to do.

It is sad to know that those people will lose their work but the call center probably lost its client, so it can't sustain its business.

I am sorry to hear the news, it is sad. when person loose their job due to any reason it is difficult for them to manage life, family and look for new job, but one has to have courage and start looking for new and high paying job always. Call centers work are not the permanent and it is full of stress and uncertainities, work is outsourced to other countries based on cost involved in it. Pray to god and look for new job ..... All the best

It sounds to me from what you described that that place of work was best suited for those who are just getting on their feet, who still live at home and have their parents help. Just as a first job to establish something. I hate that so many were left out in the cold so to speak because of a company who can't give enough warning to it's employees that things are changing and they could be forced to close!

Oh, that's really bad news. It's quite difficult to find another job and if these employees don't have their savings, they will definitely in bad financial status. We can't find a new job in just one day. It will take a couple of weeks to months.

Unfortunately this type of thing is an issue within the call centre industry that most outsiders are not aware of. Job security usually isn't there. I've not heard of one like this where the company went bankrupt and the employees were suddenly out of work before. In most third part call centres there is always the risk that the client will pull the contract and leave everyone out of work. Even in a well known established call centre this is a risk. I was lucky in one instance. I was in training when the contract for the line of business I was training for was pulled. Fortunately another line of business was able to pick us up right away or I would have been left without work on the spot.

Hi friend, sad to hear about this. The administration must be careful and plan about this kind of issues, i think the security is very lack, so this kind of problem arise there. I am sorry for the employees, hope they will get justice

This is sad. I hope the employees get there money. If the companies can't run properly then at least they should have told in advance and paid the employees. Many call centers are closing like this. Have a wonderful day.

The call center industry is already so huge and saturated enough that a lot of employees find it hard to be given a "break" or a shot at a much higher position; that's why whenever new players come they come running to it with hopes of being given the break that they have been waiting for since they will be the pioneers of this company. We can't blame them for aiming higher and wanting more to be able to provide for their family. The economy is really down and it must have been quite a struggle for the company but it should have been more humane in treating its employees. Closing shop just like that without any contingency plan for its workers is so unethical and downright unfair. It is even the middle of the year when people are just starting to get up from paying their kids' tuition and school stuff. I hope they find another work soon because if the company really have no more money, what else will they get in compensation if there's nothing to give?

Of course, looking for work is very difficult. And some call centers are not easy to get into. Maybe they were not expecting that the company would go bankrupt. It's a sad thing for the employees though. They will have to start again and I'm sure it wouldn't be easy.

I think the reason why some people would prefer lesser known companies is that the competition is less strife compared to well-known companies. Also, even the turn-out of the employees in famous companies is very high and fast. It’s better for some to work in a small company where you will have a good group that can support you. But the again, these employees have their own reasons as well. I guess lesser known companies provide the image of being more employee-friendly compared to companies who had a lot of people but barely know each other.

I bet they never did saw it coming. New companies do have higher risk of failing. However, it also means a new opportunity for the new employees to achieve something and get promoted. Bigger companies would demand good academic qualification and experiences before one can join. It is even harder for those who want to advance or promoted to hold importany post. There is a very hard competition there. If one only wanted basic salary, then it should be fine.

It's always sad when things like this happen, it affects people lives. Jobs are hard to come by, maybe that is why they went for that company, or maybe the rates of pay were better. I always find it sad when companys do this, as so often thier employees end up not getting paid money they have worked hard to earn