BSNL woes
By Byamee
@Byamee (84)
India
August 23, 2012 1:15pm CST
I have been living my online life with dreadful fears. My connection is too unstable for any kind of streaming. I can't play games, watch videos or download them directly. Have been paying for the Bsnl broadband services but i feel taken advantage of. Its like a failed relation, i keep shouting but no one is on the other end. What do you guys do to overcome such behaviour from the operators?
5 responses
@sbrn11 (415)
• India
23 Aug 12
I am also using BSNL broadband service for more than 4 years now. i don't have any problem with it. yaa sometimes, there are frequent disconnection, but that's rarely.
it could be your PC/ Laptop is slow. try to clean your computer. check your computer speed.
i watch videos, play games, download files from internet. i don't face any problem.
@thewonderboy (7501)
• India
24 Aug 12
I agree that there is enough connection speed. But during business hours I could say that it is so hard to get it connected. Sometimes that was a problem with my area, but I think it is due to high usages at that time. 
1 person likes this
@marty3888 (2355)
• Acme, Michigan
23 Aug 12
After they go through the whole thing of asking hyour name and getting information they need, I say I've called about this a few times and no one seems to have been able give me any answers. Don't yell at them or be irate, many will just think of you as another one of those complaining customers. If it's a problem they are having, ask how soon it's going to be taken care of. If they ca n't give you an annwer, don't even bother saying something like I'm going to try someone else, just go.
@marty3888 (2355)
• Acme, Michigan
27 Aug 12
I'd say make sure it isn't your computer. If not, cancel try a service that your friends are using. Cheaper plan and better service makes sense to me!
@Byamee (84)
• India
24 Aug 12
Well ahve been trying them for over a month now. My friends who have the cheaper plans are in better condition than me. I know shouting at them will be jsut a loss of my breath so i dont shout at them. But they keep saying they have looked into it but nothing changes
@natliegleb (5175)
• India
23 Aug 12
ya even i have been facing this issues for long time,its better to complain to bsnl directly and sort it out rather than live in fear
@thewonderboy (7501)
• India
24 Aug 12
A few months back I have faced similar problem, my land phone cable was being disconnected and I reported them to solve the issue immediately. I had waited for three days, no response from the authority. Then I collected their GM's phone number and complianted the same issue. Within three hours they solved the problem.
I think it is better for you to call the superior officers.
@bloodmask (590)
• India
31 Aug 12
If you want uninterrupted service from BSNL then go for lease line and pay heavy you will get best service from them with lots of people to listen to you at the other end.
