my wife's PayPal lemited

PayPal - The best Payment Processor
Indonesia
November 21, 2012 10:19am CST
any one know how to solved limited PayPal account?.. My wife paypal account blocked and cannot send or withdraw any money. we dont have credit card so the account is still unverified..
3 people like this
8 responses
@owlwings (43910)
• Cambridge, England
21 Nov 12
PayPal is primarily a 'payment provider'. That means that it is meant to be solely a convenient and safe way to make and receive payments from/to your bank account or credit card without giving out the numbers to all and sundry. It is NOT a bank and you are not supposed to use it as a place to 'store money' or keep a balance. They WILL limit your account if they perceive that you may be using it improperly and have not verified it by linking it to a bank account or credit card. Depending on your country, you are allowed to have an unverified account for a certain time but it is always expected that you will verify it sooner rather than later by giving them your payment details.
2 people like this
• Indonesia
22 Nov 12
You and I come from the same country, I verified my paypal account without credit card. You can add your bank accounts to your paypal (well I see you posted another discussion about debit card but I'll include the answer here), paypal accepts many Indonesian banks example BNI, Mandiri, BRI, BCA, and even accept the local bank (my bank is local bank which is BPD - Bank Pembangunan Daerah). If you are using debit card you cannot verify your paypal account instantly like credit card but you need to write to paypal customer service then explain them you don't have credit card to verify your account and you need their help to verify your account. You will be asked to send picture of your ID card and bank statement (first page of your Buku Tabungan which contains your account number, address, etc).
1 person likes this
• Indonesia
22 Nov 12
I added my bank account to paypal and I don't have problem with it, yes it is secure to add our bank account number to paypal. But as I said we cannot use debit card to verify our paypal account directly like credit card, we need to write to paypal customer service representative and ask them to help us. When we add our bank account to paypal it will appear as XXXX123 (example 123 is the last digit of your bank account so it will appear like that) so no worry about it.
• Indonesia
22 Nov 12
OK, Thank you for giving me a nice information that really useful for who really need to solve the same problem above. Thanks
• Indonesia
22 Nov 12
Hi fashionfever, It that really? It can be added any Indonesian bank's account in PayPal account in order to verified our PayPal account? Does it secure to put in your account number in PayPal?
@ctryhnny (3460)
• United States
21 Nov 12
your best bet is to call them if there is a number where they can be contacted. If not email them they are usually good at getting back to you in a timely manner.
• Indonesia
21 Nov 12
ok, thank for the comment, I'll try to contact them by email and I still wait for their answer..
@adhyz82 (36249)
• Indonesia
22 Nov 12
1 years ago, Paypal still accepted your bank information my friend.. but now in indonesian case, Paypal only need 1 thing, your real credit card.. so i think for this case, in the current time, you only have 1 solving problem..You should have credit card..
• Indonesia
22 Nov 12
Hi ethnicbilly.. Your case same with what I've been undergoing. to have a credit card is not easy way, the procedures too complicated. my bad.
• Indonesia
22 Nov 12
Thats is the answer that I need, but I cannot purchase any credit card, it is too expensive for me. Do you know which credit card that is cheap?
@adhyz82 (36249)
• Indonesia
23 Nov 12
ethic, i don`t know about it maybe you should visit Muamalat bank maybe..
@FrugalMommy (1438)
• United States
21 Nov 12
When your wife logs into her PayPal account, there should be a message on the homepage about the limitation that has a link to information on how to get it taken off the account. You just need to follow the steps there to have it unblocked.
• India
21 Nov 12
you are right my friend @ FrugalMommy. And @ ethnicbilly your wife account is limited because you still not made it verified. go and make it verified after verification process complete you have free access according to services provided by Paypal in your country. verification process could take 1 day to 1 week depending which verification process you choose. Thanks
• Indonesia
21 Nov 12
ok, thanks for comment, I already contact Paypal by email and just wait their reply
@mariaperalta (19073)
• Mexico
21 Nov 12
You can also email them and ask for help. Good luck.
• Indonesia
21 Nov 12
ok thanks for comemnt.. I ve been contact paypall by email and still wait for their answer
@May2k8 (18361)
• Indonesia
3 Dec 12
PayPal cannot verify with bank anymore in Indonesia, you need to input your credit card link to PayPal and all necessary documents.
• Indonesia
21 Nov 12
Maybe you should try getting a credit card, most of the vendors give free annual fee for one year. If you don't want to use a credit card for anything else, then use it only as your way to get verified, close the card after a year. Having a verified paypal account will give such a lot of benefits, it's worth to try. Good luck .