BLACK FRIDAY - tiring day for customer service reps like me...

Hi, are you living in the US side? I've heard alot about it and we people in Singapore study about it during our marketing classes too! Some of my friends are currently in US and they have been posting photos of super long queues and the crazy long waiting time. There's not so much of a woo ha of it over here in Singapore feels like we are missing out some great deals. It's tiring for you as you have to answer customer questions and all. But be happy that it's only once a year! Rest well!

Black Friday was a relax day for me and hubby we didn't go to shop cuz I know we know rather that Walmart,sears,target you name it is gonna be pack and crazy too many people grabbing the chance buyin hot sale item like electronics

Luckily I was able to stay at home and enjoy it, though last year I remember Black Friday at my job to not be soo hectic. I think i worked it, I'm almost certain I did, I believe I opened that day.. In any case, I do not envy you, and I feel sorry you had to work today. I am glad that you are off work now though, and just rest, relax? run a bath, a hot steaming bath and forget about all those endless conversations you had to have, and the whole "Thank you for calling (insert company name here) how may I assist you?" I know how it feels to have to repeat the same thing over and over.

I just got home from a shift! Working retail on Black Friday is a special kind of suffering, especially when so many customers care more about a deal than treating us retailers with a shred of dignity. I only had to deal with a couple of customers who seemed to think I was worth less than the dirt on their shoes, and most people were really patient and understanding, so it wasn't nearly as bad as it could of been. According to one of my coworkers, it was apparently less busy this year than it was last year, too.

Just the usual, feels like a normal day. but when I used to work for a US based company that sells office supplies and furnitures, man, Black Friday was the busiest day of the year! Just hang in there, this only happens once a year.

You may get a really really good rest and hope your doing good already since I noticed that this was posted ten hour ago. I have worked as a call agent before too, but good things I have not experienced black friday discounts. I know how you feel, I know what's black friday means and how tiring it is.

I am sorry that you had to work on Black Friday. It is hard working retail this time of year and I have done this in the past. I had worked at J.C. Penney's and always hated working so early in the morning because people would push and shove to get items. One time I remember a little girl (she was 3) had gotten lost and it took her mom two hours to come back and get her. I stayed with the little girl until her mom showed up because the girl felt safe with me. My co-workers were upset with me because I did not help them out. My boss was the one who told me to stay with the girl because she was scared. I never go out shopping on Black Friday because there is too much madness. On Wednesday night I went to Walmart to pick up something and across the street there were people camped out at Best Buy waiting for the sales. It is terrible that people would miss Thanksgiving Dinner and camp out just to get a deal.

Our Black Friday here happens around April during the Holy Week and it is always a holiday.