you don’t have to tell the boss if you can do something about it
@SIMPLYD (90721)
Philippines
November 24, 2012 12:55am CST
As I have mentioned in one of my topics, one of the branches that my husband manages which was at our company’s mall, encountered a leak from the ceiling. It was repaired and was done. 
However, the next day, my husband as I was approaching my office desk called that it again encountered another leak. So I had it checked by our engineering dept.
Thus, I told his staff, to next time , when HE encounter a problem with our facilities, he doesn’t have to call his boss, my husband , but our engineering department to have it repaired. 
He should not report unless it wasn’t being attended to by us, because my husband also badgers me about it endlessly. 
Am I right saying that my friends?
However, the next day, my husband as I was approaching my office desk called that it again encountered another leak. So I had it checked by our engineering dept.
Thus, I told his staff, to next time , when HE encounter a problem with our facilities, he doesn’t have to call his boss, my husband , but our engineering department to have it repaired.
He should not report unless it wasn’t being attended to by us, because my husband also badgers me about it endlessly.
Am I right saying that my friends?2 people like this
8 responses
@Mavic123456 (21893)
• Thailand
24 Nov 12
He has to report to his boss too, so for the expenses of the repairs. If something worse than that happend then he could not be blamed. He told the boss about the problem. Unless that this person has another supervisor on top of him and the supervisor shall report it to the boss. Everything should be told to the boss. He is the boss
@SIMPLYD (90721)
• Philippines
24 Nov 12
I beg to disagree Mavic.
That staff is in charge of that branch since he works there alone. He can just report it to our engineering dept. which he fully knows, so as to have it repaired. He doesn't have to badger his boss ( my husband ) who is in their main branch because anyway he could handle it.
I too have my boss and i don't report to her other things which i can handle by myself. She wants me to settle things by myself if it is not that big.
@Mavic123456 (21893)
• Thailand
25 Nov 12
Ok, I will not argue with that, you know your company very well and you know the scope and responsibilities of each department. If it is the arrangement then yes you are right they should have settled it among themselves. In some cases and in some companies, bosses must know every details of the operations big or small. so everything has to be reported so that there will be no "whose fault is it?" issue if thing got worse. Some bosses think that a "small thing" to you might be a big problem in the future so the boss should know.
@SIMPLYD (90721)
• Philippines
3 Dec 12
Here in our company, you should be responsible of your own department. Once you cannot handle it anymore, you can already elevate it to the big boss. The responsibility comes with your assignment as the department head.
Although, i can understand the staff, because as what my husband told me, he is a bit trying to be "close" to my husband, their boss.
@adnileb (5276)
• Philippines
24 Nov 12
Haha! You're right.
Sometimes, small problems like that needs to be repaired immediately.
I wonder how others doesn't receive any credits from the company because they always report and report. They don't take the initiative to it by themselves. In this way, the company might give them special award for the month for being a concerned employee.
Sometimes, small problems like that needs to be repaired immediately.
I wonder how others doesn't receive any credits from the company because they always report and report. They don't take the initiative to it by themselves. In this way, the company might give them special award for the month for being a concerned employee.@SIMPLYD (90721)
• Philippines
24 Nov 12
Well, the moment they report to us, our engineering dept. will act on it.
That's why the staff need not bother my husband anymore about it, because it is being acted upon already.
@prashu228 (37524)
• India
24 Nov 12
yes some departments really don't bother about the problem and it don't get solved for months. Your company (Eng department) is good at it. Hope the problem doesn't get back again . As you know the leakage problems doesn't get set all at once.
. As you know the leakage problems doesn't get set all at once.@SIMPLYD (90721)
• Philippines
24 Nov 12
I investigated the case from their engineering head. He assured me that it will not leak again, because it was already rectified.
@thesids (22180)
• Bhubaneswar, India
24 Nov 12
Hi SimplyD
Sorry to disagree here with you at least I am not 100% in agreement here. The decision always depends on the policies of the organization which are different for different companies. at many Government organizations (and a few private ones too) - there are some formalities and some approvals needed - maybe just because of documentation or even financial needs.
I know you know the rules of your organization and what is the way they do things there. So you are the best judge. And you are right when you do that just because it somewhere complies with the rules of your organization, but as I said, there might be other organizations where doing such a thing and taking a decision on your own might invite more trouble and inconenince than do any good.
Sorry to disagree here with you at least I am not 100% in agreement here. The decision always depends on the policies of the organization which are different for different companies. at many Government organizations (and a few private ones too) - there are some formalities and some approvals needed - maybe just because of documentation or even financial needs.
I know you know the rules of your organization and what is the way they do things there. So you are the best judge. And you are right when you do that just because it somewhere complies with the rules of your organization, but as I said, there might be other organizations where doing such a thing and taking a decision on your own might invite more trouble and inconenince than do any good.
@SIMPLYD (90721)
• Philippines
26 Nov 12
I understand sids, your disagreement on some aspect . 
In this case sids, the one in-charge of the maintenance of the amenities of the branch is our company, since they are our tenant. The staff knows that, so he can always immediately just call our engineering department to repair it.
He doesn't have to report it at once to my husband because it's just a minor repair which does not involve any financial expense for them.
Had he not told my husband right away when it happened, my husband could have not badger me about it at the office.
But well, my husband is just making sure that it will be attended right away, since i am with the company directly in-charge of it.
However, even at home my husband would teasingly pester me with what happened. 
In this case sids, the one in-charge of the maintenance of the amenities of the branch is our company, since they are our tenant. The staff knows that, so he can always immediately just call our engineering department to repair it.
He doesn't have to report it at once to my husband because it's just a minor repair which does not involve any financial expense for them.
Had he not told my husband right away when it happened, my husband could have not badger me about it at the office.
But well, my husband is just making sure that it will be attended right away, since i am with the company directly in-charge of it.
However, even at home my husband would teasingly pester me with what happened. 
@Professor2010 (20162)
• India
2 Dec 12
Water seeping at times is so difficult to fix, external repair fails usually, the source must be traced out, only experienced plumbers can do..
thanks for sharing
@SIMPLYD (90721)
• Philippines
3 Dec 12
Indeed it is a minor repair , yet it should be attended to by a plumber, professor. And our engineering department has a plumber which attended to the problem.
@prashu228 (37524)
• India
24 Nov 12
yes indeed . you are right. When the people know how to contact the engineering department and get the matter solved then why should they always disturb the boss. They should complain to the boss if nothing can be done at last.
@SIMPLYD (90721)
• Philippines
24 Nov 12
Exactly, my friend. So i told him that, because he keeps reporting to my husband and my husband keeps badgering me about it, as if it's my fault.
@rubrub (166)
• Philippines
25 Nov 12
There might be some reasons why that person keeps on reporting the same thing to your husband, and we don't know what that is. But still, concerns like that needs to be reported to the right department (like you said, to the Engineering dept.). Every one from the company has their own job description, so whatever the concerns maybe, it needs to be reported to the right person involved with the issue. Hopefully that person realized that, so that he won't have to repeat it.
@SIMPLYD (90721)
• Philippines
26 Nov 12
Actually, i told him not to be like that anymore, because i told him that it's my husband who also pesters me with it. He laughed.
However, i do understand him when he does that. He just want that they are assured that it will be attended to right away, so he calls my husband right away, who in turn right away calls me and i in turn , would definitely go to the engineering department to act on it right away.
Speaking of special and preferential attention, that's what it is.
@yanzalong (18987)
• Indonesia
24 Nov 12
Leaking roofs are troublesome. I got a few repaired but a month later the leaks bothered us again. Even there were more leaks in other parts of the roofs.
@SIMPLYD (90721)
• Philippines
24 Nov 12
Actually yan, it wasn't the roof that was leaking. It was the pipe inside the ceiling. It's the pipes where the CR wastes runs so it emits a foul odor. 
But our engineering maintenance personnel took care of it, the moment it was reported. It's just that my husband badgers me about it once it is reported to him by his staff.
But our engineering maintenance personnel took care of it, the moment it was reported. It's just that my husband badgers me about it once it is reported to him by his staff.
@rizzaspeaks (391)
• Philippines
24 Nov 12
I don't see anything wrong with your response to his staff. They should have the initiative to report such matter to the person/department-in charge.
@SIMPLYD (90721)
• Philippines
24 Nov 12
Thanks for understanding rizza. Actually, when one is in-charge of the branch, he knows what to do. He doesn't have to report it to his boss in another branch, because it was repaired already.
Good if it wasn't repaired right away, then he can do that.
