Have you ever used your warranty card?
By lynpreety
@lynboobsy11 (11343)
Philippines
November 24, 2012 1:27am CST
About a month ago my daughters phone was dead I just bought it last Dec. luckily it is under warranty period. It is only prepaid that's why it is not under plan with automatic warranty I still have to prove them with the receipts I kept.
I brought it to the nearest service center but they told us we will just wait from 2 weeks up to 1 month. They called a while ago telling me that I can get the phone and it is already fix. I'm glad that it was fixed without any cost.
Also last Wednesday the frame of my reading glass broke, I went to the optical shop where I bought it and still its under the warranty period I was lucky again to replace it with new same frame I will just wait for they will order it to their supplier.
How about you friends did you try to used the warranty card that you bought?
1 person likes this
15 responses
@beamer88 (4259)
• Philippines
24 Nov 12
Oh, definitely, especially with appliances or other expensive things. I even pay an additional cost just to have the warranty extended. Some products or stores have this extended warranty thing. I've used some of those warranties, and there were two instances where I was so elated since there was less than a week before the warranty expires and the items I had conked out. In one of those instances, they replaced the item with a totally new one.
1 person likes this
@lynboobsy11 (11343)
• Philippines
24 Nov 12
Wow that was very close but your lucky that you still have the brand new one.
@prashu228 (37524)
• India
24 Nov 12
wow that's a good save . Yes we should utilize the available opportunity and ts our right. Sometimes people throw their warranty cards and realize it only when some problem occurs.
1 person likes this
@angelkarah050182 (4980)
• Philippines
24 Nov 12
Yes, I just had my phone fixed last week. Its trackpad had a problem. It malfunctioned a month or two after I bought it. I haven't gotten it fixed quickly because if I switch it off then on again it will work again. However these past weeks, it got worse already. It couldn't sense at all or it was really sensitive. How could I use a phone like that. LOL. Since, it was still covered with the warranty, I went to the service center last November 16th. They ordered the trackpad to their supplier and it arrived last Wednesday so I had it fixed last Thursday, November 22nd. The warranty is only until January 4th, 2013. I hope it won't malfunction again or if it will, I hope earlier before the warranty lapses. LOL. We're lucky because we have their warranty cards. It was my first time to use a warranty card. Thanks for sharing and happy mylotting.
1 person likes this
@lynboobsy11 (11343)
• Philippines
25 Nov 12
You have the same problem with my daughters phone I just hope it was totally fixed or I will just sell it and buy her a new one.
1 person likes this
@lynboobsy11 (11343)
• Philippines
28 Nov 12
I ask it to the warranty man if I can extend it if possible the date was already expired and he told me there is no extension period for that.Therefore, until next month I can still use it if ever the phone has a problem again.
@angelkarah050182 (4980)
• Philippines
26 Nov 12
Oh. I hope it will work after the repair too. I am wondering if until when can I use it again. When I bought my phone, it just gave me a month to use it without any problem. I guess I won't buy a phone with trackpad again. LOL. Thanks for the comment.
1 person likes this
@JenInTN (27514)
• United States
25 Nov 12
I have not had to use the warranty on anything that I have bought. Usually it lasts through the warranty period and buy the time it tears up, the warranty has run out.
I am glad that the warranty came in handy for you. If something I bought did tear up, I would be thankful for that warranty then.
1 person likes this
@lynboobsy11 (11343)
• Philippines
28 Nov 12
Yes Jen so better keep it so we can use it in the future.
@lynboobsy11 (11343)
• Philippines
24 Nov 12
That's my second thought when I have to pay the damage they told me that they will ask me first if they will continue to repair it within my cost. And I thought that it is not practical to pay and continue it on repair I will just buy a new one instead.
@lynboobsy11 (11343)
• Philippines
24 Nov 12
Yes they told me that if they discovered that the problems because of us like parts are been broken it will not cover the warranty. It is just it seems the problem of the phone is really on the program that's why it doesn't cost me anything.
@mounis (70)
• India
24 Nov 12
Yeah several times I got my phone's software update. 5,6 times free in the warranty period :D & this time when i knew warranty will expire ibn few days I went to the store and got my software update before time. Yeah but I missed my laptop warranty period and have to pay for some problem in it. My microwave has 3 years of warranty :D But we didn't faced any problem yet. We also got washing machine fixed for free.
1 person likes this
@lynboobsy11 (11343)
• Philippines
25 Nov 12
This is my first time I used a warranty on a certain product that's why I'm too excited that I prove it is worth keeping the card.
@wolfie34 (26771)
• United Kingdom
24 Nov 12
I am so glad I had the foresight to take out an extra three years warranty on my Apple Mac computer, I bought it in 2010 and last year it developed a fault, I had to travel some miles to get it to a special Apple centre and they got it fixed for me and the warranty covered it. My computer has since developed another fault, something different this time and I have had to book it in again!!! If I hadn't of taken out the extended warranty it would have cost me a fortune to have it looked at and fixed. The warranty was worth every penny!
@lynboobsy11 (11343)
• Philippines
25 Nov 12
It is good to extent the warranty service of our product I don't know if we have it here. I ask to the technician yesterday if I can extend the warranty of my daughters phone but they said it is not allowed. well its fine with I already used the warranty in the span of time.
@lynboobsy11 (11343)
• Philippines
24 Nov 12
I'm also like that before that's why I'm happy now that I enjoy the warranty.
@lynboobsy11 (11343)
• Philippines
24 Nov 12
Wow thats good warraty is really important so it is better that we keep it.
@bhabycatch013 (9150)
• Philippines
24 Nov 12
hi lyn,
Yeah I do when my digicam was broken actually not really broken but there is something wrong with it since it has a one year warranty I return it to them and did not pay any single penny for it.
happy mylotting
@lynboobsy11 (11343)
• Philippines
24 Nov 12
Hi bhaby
I'm glad that we have the same experience in using our warranty.
Miss you
@prashu228 (37524)
• India
24 Nov 12
yes of course i use the warranty card and that's our right as the consumer. We have to use our right and the company people also wont have any idea how their products are working and about the quality. You did the right thing .
1 person likes this
@kumar143144 (119)
• India
24 Nov 12
when we purchase any item normally we do not fill the warrenty card we do not
read the instructions on it. And if we want to use the warrenty card it is a big headak work. In some one has patience and invested lot of amount and he should go
for warrenty card and use it.
1 person likes this
@vidhyaprakash_2 (7116)
• India
24 Nov 12
Hi friend, good to hear that you are using the warranty period for free service. There is nothing wrong in your activities, i too use the warranty period, if the things got repaired within the short period, otherwise i will pay for the service
1 person likes this
@gunsing (142)
• Indonesia
24 Nov 12
after sales service is different from one vendor to another. In my case, local vendor is better than world-class vendors.
I bought local brand washing machine; when it's broken; the vendor gave me a very timely assistance and fast.
then I have a N phone (by Finland); they ping pong me from one center to another and at the end they said I must wait for 30 to 90 days for some components (which for me it's unbelievable; the model is still in the market but they don't have components).
also I have Air Con; Korean Brand; again they ping pong me from one office to another; and till finally someone who claimed himself Regional Sales Manager called me, after I threatened them to raise the problem to media.
1 person likes this
@lynboobsy11 (11343)
• Philippines
24 Nov 12
Ohh I'm sorry for what you have been experiencing to those market who bought your gadget.
I hope next time it will never happen again.
@mariemay_dominguez (121)
• Philippines
24 Nov 12
Warranty card is necessary 1 week ago one of my computer is not functioning due to on and off. Then i check my warranty card if is under warranty so in short i brought it also to the nearest service center as what you have experience i bought it without any cost.
@lynboobsy11 (11343)
• Philippines
24 Nov 12
That's good we did enjoy their service.
Welcome to myLot.