My deposit disappeared!

Since it was a cash deposit I would ask about your receipt. . . you do have one, right? Only time I ever had this problem I put cash in a night deposit. It disappeared and never was found. I would probably put my money in the credit union with hubby, as in general they are more reliable. As you have said, you cannot do anything about it, so worrying is not going to help. How this bank handles this situation will tell you a lot about it.

You have your bank deposit slip? I would definitely be producing that, and I would also make a stink. If any of your bills are not paid because of overdrafts it will be the fault of the bank, whether you work there or not, this whole situation could be disastrous for you and your family. I would be switching banks. I had $100 disappear from my account, and I no longer bank with that bank. Money is hard to come by these days for someone to make such a big mistake like that.

As a rule, the only time I deposit money in the bank is during the day. I make certain that I keep the receipt for at least a week or more. I never, ever make a cash deposit into my account after banking hours.

That's horrible. In no uncertain terms I would spell out every thing that is going to now plague you due to their error. Expound on the worry you will be under, the possible fees you might have for late payments. And instead of sounding angry when I talked to them, I'd try to sound pathetic and worn down. They need something to kick them in the butt.

I have had debits that were processing on my account go missing before, but never a deposit. I rarely deposit cash, but when I make a deposit I rarely keep my receipt. I use the bank that you work for here in my city. 99% of the time I use the ATM to make deposits or withdraw money. I really do hope they figure out the money by Monday, so you don't have to worry too much about things not clearing and still be able to afford groceries. I would probably be freaking out just the same. I always wondered about people who worked at banks and if they always had an account where they worked or if they left their work and money separate. I almost think I would want my money at another bank.

No it has never happened to me, but I always keep the receipts of my deposits and I prefer doing my transactions inside the bank. Although I do that sometimes to save time, when I want to deposit money I always go to the cashier inside the bank and ask for the new balance after the deposit is completed. This way I keep good control and I have my balance proof if I ever need it.

I would not be as calm as you....since you work there they should give you a little extra consideration.....I know what you are saying though..you don't want to lose your job. I have accounts at different banks that way I have a back up account just in case something like this happens. Good luck! HOpefully they will find the problem right away.

Oh my gosh! I would not keep your major finances at your work. I don't know what kind of system you have but when I worked at a CU we could see our co-workers transactions and I didn't like that at all. They don't need to know where you spend your money. Though we were required to have an account there to have our payroll deposited into; I would just take mine out and keep an amount in savings and put the rest in my checking elsewhere. And frankly depending on what happened I can't see why it should take 5 days to find out what the problem is!!! Do they have copies of the transactions? The teller you went to should have a paper record of the transaction on her drawer. I know I made errors like putting money into the wrong persons account or into a savings instead of checking but we usually found it right away and notified the customer of the error. GL I hope nothing bounces!!!

Have you receive an email that they are looking for bank account? I have friend who was also a member in Mylot. He was stolen 17,000 pesos in his amount. He also use Unionbank eon and also me. He send an email for investigation and hopefully it will return by monday. I am praying for that. Just go to the bank if you have problems about your balance. You can transfer another bank account for your safety.

hi katsmeow I deposited a one hundred dollar bill .it was a christmas gift and when I got my statement I w as only credited with ten dollars deposit.Did I ever burn up the 800 number to my bank to make my complaint. I got a snippy woman who maintained banks never make errors then she said" do you want to file a complaint?"I told her of course and she was going to help me fill it out but I said'"Please get your manager as you are not taking this huge error seriously. So I talked to the male supervisor who was entirely sympathetic and said"Of course banks can make errors as these a re humans working there." So in ten days they ran down the error and I got ninety more dollars credited to my account.I d o hope they can facilitate your missing money and get it back into your account.I would have changed banks but my bank is just a block away so I stayed there.Like that manager said"banks hire human beings and human beings do make mistakes.{ so I hope they will straighten it all out and get your money back in your account.

I would double check to find out if I had my receipt. It os awkward because you work there but this should make them regard it as a priority shouldn't it? You need to be politely firm as you have bills to pay and they should understand this. My experience with credit unions has been good in the past. This only ever happened to me once when I used a deposit box inside of the bank and the slip was not stamped and I did not notice. It was cleared up but oh, what a waste of time it took to clear up I do hope you get it cleared up on Monday

It already happened on me...in my ATM account. But don't worry. Everything will be return in your account...just wait for the days that your back promised to you.

Bank services can really stink. I had almost similar experiences in the past and the waiting is intolerable. I hope you will be able to settle this, Kats.

I am sorry to what had happened with your bank. I would like to share that similar to this experienced of yours happened to me last month and up to now, there is still no result!!! Last month, I am trying to withdraw 45,000 in our bank account through ATM. Depending on what type of account that you have, you can withdraw the maximum amount of 50,000 per transaction. But, what I have have only a maximum of 25,0000 withdrawable amount per transaction. For more than three times, I keep on punching 45,000. And after that, my card had been suspended for the day for punching the maximum pins in a day. But that is wrong! The problem was I punched the wrong amount right? Since we need the money that day, my husband and I went inside the bank to withraw the amount 45,000. We even tell the bank why it happened and they gave us no answer. The next day, I was surprised to know that the 25,00 was deducted. I guess banks can't accept the fact that their machine or system had some errors or glithches too. But I am still hoping that the money lost will be returned to us. It is such a big amount and we are having sleepless nights because of this. I hope your money will be returned too.

That really stinks. I hope they figure it out for you quickly. I had a bank screw up recently too. Normally if I write out a check and not enough is in my account they will just take the money anyway and put my account in the negative. Well this time there wasn't enough in there so they sent me a letter saying the check was being returned. So I got online and paid the bill the check was for. Then when I went to pay my rent I saw that I was missing more money then I should have been. I looked and they ended up taking the check out even though they said it was going to be returned. So I had no money to pay my rent. I went down and talked to them and luckily I was able to put a stop payment on the check and the money was put back in my account.

What a worry. I hope they can identify the problem very quickly and put you out of your misery. Here is my appalling bank story. Years ago, I parted company with someone. I was taking over the mortgage of the house and needed to remove him from the joint account which I was maintaining in my name only for ease. I arranged a temporary £10,000 loan from the bank to cover the gap whilst the mortgage was processed. Due to an error by the bank, it was not processed when it should have been. The bank organised me an immediate £10,000 overdraft to cover me until the loan was processed, until the mortgage was processed. OK, allot of paperwork, but no problem. So the next day I phone the bank to ensure that the overdraft has been processed as it should have been. They would not recognise my account number. Turns out that they had removed the WRONG NAME from the joint account, so the entire account was now in the sole name of the other party. They wouldn't tell me that of course because my name wasn't on the account, so I had to spend a couple of hours going absolutely MENTAL in the foyer of the local branch until they confirmed the error. To make matters really, really serious, the bank had managed to do something right whilst they were cocking up. They had processed my £10,000 overdraft AND paid in the £10,000 loan. So there is an account in my ex-husband's sole name with £20,000 of money available in it which I'm solely responsible for paying back. I suppose I should have been thankful they hadn't paid the mortgage in as well! Can you imagine how absolutely stratospheric I went when I realised?!!!! I think the whole town heard me go off! Thankfully the other party and I were on reasonable terms and he had no reason to check the account as he thought he'd been taken off it. But it could have been catastrophic. The bank took ages to work through the problem as they needed to pull out the original letters talking about the account name removal before they would do anything, obviously. And all that time they would not tell me what was going on 'for security' as it wasn't my account. Once they worked out that they were in the wrong they were very swift in returning it to my name and allowing me access, and to the best of my knowledge the other party never found out that he could have had me for £20,000. Weirdly, I still have an account with that bank! It's one of the 'big four' in the UK.

Oh my! That is horrible - thankfully it has never happened to myself but, I can only imagine how worried you must be and I hope you manage to get it sorted! I am sure as you also wor for the bank, it wil make things easier in getting sorted.

Hi friend, sad to hear about this. Do you have deposit slip? it will be a great proof for you to prove that you deposited your money, luckily i don't encounter this kind of problems. Once i had problem with my ATM transaction and it was solved within a week, hope your problem will be solved soon and you will get the deposited money.

Oh my this is impossible , we entrusted money and now gone ? Don't panic they will answer for that and liable to give you back the money but the problem is what if there is an emergency need , where would you run ? That is the hassle there , we place money in bank for our security purposes and convenience . This just teaches us a lesson also , don't place all money in bank , leave some amount at home for emergencies like when its offline and just like your problem now.

Hi I also experienced one situation.When I was in Puc i opened one account.I put some small bugs deposit in that.then later on when i was in graduation removed cash and kept little amount in that.Then after long time i saw the balance it was showing zero.Then i got cross check so i gave to that bank for clearing the check.Then i saw again some amount were deducted.Then i asked the bank people they told sine it was zero balance they deducted for that.I was wondering for so many thing they charge.:)