No noon break in some government offices
By asdomencil
@asdomencil (4265)
Philippines
December 5, 2012 1:18am CST
Last sunday I was caught for a traffic violation and I have to redeem my driver's license yesterday. I arrived the area at around 11am so I was scared that I will reach the noon-time break of the employees and will wait until they resume in the afternoon.
Good thing that they don't have lunch break in their office so the transactions will continue. Furthermore, good for me that I finished my transaction not more than 30 minutes because their office is really organized and following system flows.
I salute the employees that sacrifice their lunch breaks just to serve the clients better and faster. I just hope that some of the gvernent offices that renders such services will have the same policy too.
Good day Mylotters.
3 people like this
6 responses
@jureathome (5361)
• Philippines
5 Dec 12
I also hope all government offices follow this, because they have too many people to serve to waste more than an hour on breaktimes. Of course, the staff can have their break times, but they should take it on alternate schedules so that service is not cut off. There should be shiftings.
1 person likes this
@asdomencil (4265)
• Philippines
6 Dec 12
I think there are already other offices like PRC who conducted the same act. it was years ago when I applied my license there and they don't render lunch breaks. It makes my transaction really faster than the usual.
@prashu228 (37524)
• India
5 Dec 12
I agree they might be having the shifts for lunch that's good way of planning things. Hope all government offices follow this.
@jureathome (5361)
• Philippines
18 Dec 12
That's good news.
In our local registrar's office, they posted No lunch breaks, but during the lunch hour, they work very slow, that we can't really feel this policy they have. People are just very abusive.
@ARIES1973 (11426)
• Legaspi, Philippines
5 Dec 12
Whew! I thought it was a negative statement. Well, it's good that the government office that you visited is complying with the Anti-red tape act. They should also post the citizen's charter at the conspicuous place. Have you seen it? They should wear ID all the time. They should have information desk with an info officer. They should also have a campaign against fixers. And most importantly, the employees should treat every client with due respect and observe the first come first serve basis.
I don't know if I have forgotten anything, he he. Have a nice day!
1 person likes this
@asdomencil (4265)
• Philippines
6 Dec 12
I salute them for having such an act especially the employees that sacrifices their lunch breaks. I guess they took lunch too but they did it in shfting methods so that there will be still employees in every counter at least one or two.
1 person likes this
@ARIES1973 (11426)
• Legaspi, Philippines
6 Dec 12
Yes that is exactly what they are doing. What is important is that the office must always have an employee to entertain clients who will be coming during those time.
@topffer (42156)
• France
5 Dec 12
If they don't do a break, are they closing one hour sooner than before ? I am not sure that one can work well with an empty stomach, and such a "sacrifice" is not good for the health. Is it so interesting, as it is possible to provide a continuous service by simply shifting the time of the break : half of the employees lunching at noon, and the other half at 1 PM, by example ?
1 person likes this
@ARIES1973 (11426)
• Legaspi, Philippines
5 Dec 12
It can be earlier, my friend. The point is they just don't leave the office unattended even during that time. This thing should be observe in all government offices who are dealing with front line services.
Have a nice day!
1 person likes this
@asdomencil (4265)
• Philippines
6 Dec 12
I think they got shifting in their lunch. Just like in banks that at least two or three there are poeple in the counter to assits all the clients and to continue their services.
@patrol_man (12)
• Philippines
5 Dec 12
I wonder where that place would be. Go to a police station in Metro Manila, most of them have lunch breaks and even dinner breaks. Some would even have merienda breaks. And the worst thing is, you should never ever disturb them. The best government agencies where you could find no lunch breaks are those where money is involved. Like paying for the collection of taxes. As long as money is involved, there are no breaks but for other things, expect people not to be nice to you and never facing you with a smile.
@asdomencil (4265)
• Philippines
6 Dec 12
This was at the DPOS of the Quezon City Hall. I thnk you are right that whenever money is involved in the transaction, there are not really lunch breaks. Another office I also went was during my application of my professional license. PRC does nto have any lunch break. all they do was shifting on who will have to extend their duty and who will took their lunch later.
@prashu228 (37524)
• India
5 Dec 12
That's really good,they have a good policy . working for the clients and also the work will be done at a faster rate. it would be good if all services apply this pattern.
@asdomencil (4265)
• Philippines
6 Dec 12
I think all the government agencies are already applying such act especially those who render public services to provide better for the clients.
@Mavic123456 (21893)
• Thailand
5 Dec 12
I think this was one of the Robredo's legacy. He started this in his town in Naga when he was still a mayor. He started this program so the municipality's services were implemented and quicker services were done. As of now, different local government are doing this, no noon breaks... this is a remarkable act. 
Hephep .. Hoorah!
http://www.tempo.com.ph/2012/08/fate-legacy-of-sec-robredo/#.UL8bpaxGZa4
Hephep .. Hoorah!
http://www.tempo.com.ph/2012/08/fate-legacy-of-sec-robredo/#.UL8bpaxGZa4@asdomencil (4265)
• Philippines
6 Dec 12
I agree with you. This is really a good job for the government offices. I salute the employees willing to sacrifice their lunch break in exchange of better services to public.
1 person likes this
@ARIES1973 (11426)
• Legaspi, Philippines
6 Dec 12
Yes part of this was because of the great contribution of the late Robredo. Although the law was passed in 2007 and he started his career in DILG on July 2010. Yet one of his program, the Seal of Good Housekeeping included ARTA as one of the criteria on its implementation.
@Mavic123456 (21893)
• Thailand
6 Dec 12
oh yes, i forgot really about the name of the law but it was just announced or revealed publicly when he passed. though in most provinces it has been implemented already. But still, it is a good practice and hopefully red tape, just also be solved. It is the culprit of corruptions.
