Spirit Airlines
By amybrezik
@amybrezik (2118)
United States
January 17, 2013 9:17am CST
Have any of you users flown on Spirit Airlines? I am curious as to what your opinion of it is. They offer great prices, but I know nothing about the airlines itself. Is it worth it for the lower fares? Please let me know your opinion!
1 response
@celticeagle (167017)
• Boise, Idaho
18 Jan 13
They seem to have some newer airplanes and good airline fairs. They have a strict refund policy however:
In April 2012, citing the airline's strict refund policy, Spirit Airlines representative Misty Pinson announced that the airline would not issue a refund to dying veteran Jerry Meekins who chose to purchase a non-refundable ticket though other options were available.[17] The 76-year-old Vietnam veteran and former Marine tried to get his $197 back after learning his esophageal cancer is terminal and being told by his doctor not to fly from Florida to Atlantic City.[18] The decision caused outrage among veterans' groups and the general public, some of whom threatened to boycott Spirit unless a refund and apology were issued. On May 4, Spirit CEO Ben Baldanza apologized for how the situation was handled and announced that he would personally refund Meekins' ticket and that the airline would make a $5000 donation to the Wounded Warrior Project in Meekins' name.
@amybrezik (2118)
• United States
18 Jan 13
Thank you so much for the information. I will keep this in mind when booking!