Phrases That Should Be Banned From Work

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I read an article in Forbes.com about the things you should never say at work. The points were based from the commentaries of Darlene Price who said that words matter. “They are a key component of persuasive communication. Regardless of the audience, topic, or industry, or whether the setting is a stand-up presentation, sit-down conversation, telephone discussion, or an online meeting, a leader uses language to influence someone’s mind in order to achieve a certain result. That's one reason the'yre seen as leaders; their words compel people to follow.”, Price says. Below are some of the phrases that should be banned from work. 1. “It's not fair.” There could be a lot of unfair things happening in the office but merely complaining and ranting about it won't be proactive of the situation. According to Price, rather than passively whining about the issues, you properly document it, and build a good case, then go to the people who could support you. 2. “That’s not my problem,” “That’s not my job,” or “I don’t get paid enough for this.” More often that not, you will have a problem with things and all you could do is ask someone for help. It will be a disappointed if all you get is a "That's not my problem." response. According to Price, despite the inconvenience it may bring, you should gracefully accept the request and help the team but if in the case that you have more pressing things at hand, you could say no in a manner that makes me them understand the reason behind it. And for an unreasonable boss, tell them your workload and ask him/her what to place on hold to cater the new assignment. 3. “I think…” This would lessen the certainty of your word. So when presenting a proposal to a client, never use words like this because clients may also doubt if you believe yourself the words you have been saying. "To convey a command of content and passion for your subject, substitute the word ‘think’ with ‘believe’ and replace ‘might’ with ‘will.", Price added. 4. “I'll try.” This will make the person asking you to do something nervous. So when you accept a work, don't say "I'll try", but "I will". Other phrases are: 5. “He’s a jerk,” or “She’s lazy,” or “My job stinks,” or “I hate this company.” 6. “But we've always done it that way.” 7. “That’s impossible” or “There’s nothing I can do.” 8. “You should have…” or “You could have…” 9. “I may be wrong, but…” or “This may be a silly idea, but…” 10. “Don’t you think?” or “Okay?” 11. “I don’t have time for this right now,” or “I’m too busy.” I admit I have committed or said almost every banned phrases written above. I guess I have to polish my choice of words at work. So if you are interested, you could see the full article here. http://www.forbes.com/sites/jacquelynsmith/2013/02/15/13-things-you-should-never-say-at-work/