Overly persistent salespeople
By Djbrat
@Djbrat (333)
United States
March 7, 2013 9:59am CST
I'm a pretty reasonable person and always try to be happy and give respect. Nothing really gets me upset too often but I think one time My husband and I went to a Sears store to look around. I decided to purchase a few shirts that were on sale. When we got up to the cashier to pay, the salesperson asked us if we wanted to open a line of credit, and I politely declined.
She kept asking us if we were sure we didn't want to open a line of credit, and we said no thank you again. By the time we paid for the shirts, the salesperson asked us a total of 5 times if we wanted to open a line of credit. Seriously???? Omg, Again no thank you.
I didn't say anything to her about it but it really got on my nerves. I'm sure that a lot of people would have said something when she asked the third time.
So what do you think?? Would you have said something??
3 people like this
18 responses
@jenny1015 (13366)
• Philippines
8 Mar 13
There are people in the mall who would ask if people would want to have a credit card. And that irritates me, too. Coz they insist on getting you one. I politely decline. But if the salesperson rubs it on too much, during a bad day, I could really be sarcastic.
@jenny1015 (13366)
• Philippines
10 Mar 13
I think that the techniques that they do can really catch potential clients coz there are people who can easily be persuaded. Too bad, not all could be that way.
@sk66rc (4250)
• United States
7 Mar 13
I'm in a sales myself & I hate that... There were few times when I went to a store, there was a sales girl who decided to be really persistent... So I decided to ask her out... "Seems like you can't stop talking to me... You wanna grab a cup of coffee after your work?"... She gave me a funny look so I kept on asking her over & over again... Nobody bothered me since...
@sid556 (30959)
• United States
7 Mar 13
I have had various clerks ask me that also but never 5 times. Thats a bit too much. Usually they will ask when there is some sort of promotion for signing up for a credit card with their store. For instance, you might get a 15% discount on your purchase if you sign up. I wonder if the clerk gets anything for getting a certain amount of people to sign up?? I'm not sure if I would of said anything or not but I imagine her manager got complaints on her if she was doing that to everyone.
Smart of you to not take a Sears card. I had one a few years ago. I used it to get my washer and dryer. I did not think I would ever ever get that thing paid off. It started out all fine and well until the day came when one of my payments reached them a day late. They gave me a late fee which was fair enough but then they lowered my limit to below what I still owed and then charged me an over the limit fee which between the two made my min. payment higher than what I could afford. My interest rate went up and it was just a freakin nightmare.
@sid556 (30959)
• United States
11 Mar 13
Yep. I learned my lesson the same way...tough lesson to learn. Now all I have is my JCP card which I almost never use and one credit card that I have never used. It would have to be a real emergency for me to touch it. If I don't have the money then I just do without.
@lelin1123 (15595)
• Puerto Rico
8 Mar 13
I'm considered a shy type of person but that would have gotten me so upset. Don't even ask twice are you kidding me. I said no once and that should have been the end of it. Once she asked the second time I would have said please don't ask me again I just said no to you. I have never had a saleperson at the check out counter ask me but once and if I found everything I was looking for. The thing that gets me upset while shopping is the sales people on the floor who are constantly watching you or asking if you need help more then once. If I need help I will seek you out. That is so common sense to me, why don't they get it?
@Djbrat (333)
• United States
10 Mar 13
I think those type of salespeople (the ones that are pushy) have a different type of personality because me being the way I am, (not pushy) I couldn't do that even if I had to. I would never be good at it. They probably would fire me the first few days.
@tiffnkeat (1673)
• Singapore
8 Mar 13
I am sure she just wanted to do her job well, and did not mean to irritate you. It just happens. It can get irritating, I know.
Maybe non-verbal communication might help. Silence is golden and reward her with a smile and move on.
@Djbrat (333)
• United States
10 Mar 13
Yes, sometimes getting into an argument or whatever is bad and I try to avoid getting to that point, I think that is why I didn't say anything at the time. I was in a good mood and I wasn't going to let something like that ruin it. If it happens again, I don't know.
@blackrusty (3519)
• Mexico
7 Mar 13
so sorry that you had that happen to you one of the things with sears is they have a rule that they have to open so many new accounts per pay period or month in order to keep the job that they have it is sad they have to but we will just about do anything to keep the pay checks that we have
@Djbrat (333)
• United States
7 Mar 13
Hi blackrusty
I wrote a comment but it disappeared, gggrrroooaannn!! I mainly said that I didn't realize that they could lose their jobs if they didn't hit their quota. That is sad, maybe the girl helping me at Sears was at the end of her month and she was panicking. I will certainly keep that in mind next time we go there.
@blackrusty (3519)
• Mexico
7 Mar 13
yes I only found that a few months ago as I have an accout and I had asked them becuse I did not want to use my card at the time was not want a bigger bill as I had just bought a new tv at christmas be well and safe
@katsmeow1213 (28716)
• United States
8 Mar 13
They're under a lot of pressure to hit a certain quota or else their job is on the line. I understand this because I've been in that position. They really shouldn't be so pushy though. I had the same thing happen to me when I was at Sears. I told her I don't shop there enough to sign up for any of their programs.
@Djbrat (333)
• United States
10 Mar 13
Yeah, I realize now after reading some of the responses that there is a quota to be made, but she should've have known better to ask so many times. I know I won't be so nice next time. I know that sounds awful but the more I think about it the madder I get, lol
@CelticSoulSister (1640)
• Southend-On-Sea, England
8 Mar 13
I actually think that's very bad sales tactics which possibly might put people off visiting the store altogether.
@bingskee (5234)
• Philippines
8 Mar 13
oh, yes, i could have said something but like how you've done it, it will be politely uttered. these sales people can truly get into one's nerves. i understand that they're just doing their work but please, the persistence can truly be annoying at times!
@cttolledo (5454)
• Legaspi, Philippines
8 Mar 13
I agree. they are so persistent to convince people to buy their products..We understand that they need to be like that but they should aware also that some are don't want their style.
@giggles721 (275)
• Philippines
8 Mar 13
Oh I would definitely have said something. Not only to her but to her superior. They need to know when some of their strategies don't work and irritates customers. They can really get overboard sometimes. If I was in a bad mood I might have told the salesperson "Did you hear me? Or you don't understand what I just said?". I'll ask her questions like did your supervisor asked you to ask the customers more than twice and if he did I'd like to talk to your supervisor. I'll make sure that she is wasting her time by making her stop what she's doing, complaining to her and the super, and demand for a resolution for the inconvenience she caused me. Inconvenience that she made me a mad customer instead of a happy one.
@vidhyaprakash_2 (7116)
• India
8 Mar 13
Hi friend, some sales persons are in this sort, they try their maximum to convince the customers and made them to buy the product or open an account to get their commission, they don't care about the customers privacy. They know that their activity is irritating the customer, but they will do their work and try their best to make a sales lead. If i am in your situation, i will simply move from the place ASAP to avoid wasting my time
@Belle_of_the_Ball (896)
• Philippines
7 Mar 13
That is pretty annoying. I would be ticked off, If I were you. I have experienced this in the past inside a local shopping mall. A woman approached me and asked me If I own a credit card. I pretended that I didn't see her. To my surprise, when I turned around, she actually had been following me.
I asked "what do you want?"
Do you have a credit card ma'am?
" I don't have a credit card and I don't want to own one" I replied
Then, presented a coupon.She told me that I would receive some freebies
if my coupon get picked.
To cut the story short, I filled out the coupon with wrong information.
@Djbrat (333)
• United States
10 Mar 13
Hahahah, that is a good one. When my husband and I go to the mall, the kiosks in the middle of the mall always are trying to pull us in to buy stuff. I pay no attention to them at all. They step up to us and I don't stop, I don't even look at them. Sometimes we just have to be that way, otherwise I would be there all day.
@Laurenlynn (715)
• Canada
8 Mar 13
Hi djbrat, Well I have heard of pushy people before but this takes the cake. I have manners too however when they cross the line I would of been sarcastic by the third time and maybe said something like excuse me Mam but do you have a hearing problem I have already said no 3 times. I can be nice just like the next person, but when someone is crossing the line what do they expect.
@doroffee (4222)
• Hungary
7 Mar 13
Oh, I loathe those salespeople. The worst ones are in the banks, well, the current bank I'm at, they are really nice, but at my previous banks, every single time I went there, they tried to talk me into some really risky business or some crazy insurance, anbd when I said no, they didn't stop trying to persuade me. Even when I told them I was a university student with a low-to-non-existent income, who wants to have a normal rate deposit...
@Djbrat (333)
• United States
10 Mar 13
I know, when I'm standing in line at my bank waiting for a teller, sometimes they will say to come into their little cubicle area and they get take care of me right away. OH boy, here we go I think, they ALWAYS try to get me to sign up for something. I just tell them I'm in a really big hurry and don't have time to hear their sales pitch.
@Raine38 (12391)
• United States
7 Mar 13
That is pretty annoying. Well, it is their job to sell, and it will earn them more if they manage to convince lots of customers to take on their offer, but they must learn that anything done in excess is bound to give bad results. I think asking the same question twice is more than enough. If the seller didn't manage to make a convincing pitch on the first try, she can get to try again. But after that, that means no deal.
@mariaperalta (19073)
• Mexico
7 Mar 13
I also hate people like that in stores. No reason for it. Maybe they are un happy with their jobs. Did you tell anyone thee in the store?
@Djbrat (333)
• United States
7 Mar 13
Hi mariaperalta,
No, I didn't say anything to anyone in the store, but I probably should have. I mean if she does that to everyone that she takes care of, there will no doubt someone telling her off. I didn't want to be rude but that was just overly persistent.
@randomarts09 (1405)
• Indonesia
7 Mar 13
I also hate people like that. It looks like they forced us to open a new credit line while we already say several times, often more than three times that we don;t want to. It's really ineffective to force customers who don't want their products. Like some saying "The salesman who knows when to walk away, lives to sell another day". Since there is no point to be persistent with customers who won't accept to buy their products.