To travel greyhound or not to travel Greyhound...

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That is the question.... I just read on Yahoo! News that all these pasengers got a refund for a few roaches crawling all over them and throughout the bus. Yes, disgusting, but they won't hurt you, and that is a light deed compared to wat I been through on the Greyhound buslines! In July, I travelled from Canada to Texas to see my friend Kay. The portion of gettin there was fine and dandy; however, the trip back... I went to the station in Waco TX and someone from the Greyhound Station cancelled my return ticket in Detroit for when I had to get a reissue going to Texas. I was unaware of this situation while going to Texas, and enjoyed my time in Eastern Texas, until it was time to go back home. I was miffed when I found out that my ticket had been cancelled, and they told me that I should have been aware of it. Yes, I should have been told this, but no, I had no knowledge of my ticket ever being cancelled. I was fuming by the time I left the tivket booth to call head office. They apparently could not find my reservation, and I knew they did, because I caught the gentlman on the phone in his lie. He said there was nothing they could do for me, and I let them know that I was a lone travelling female, in which I do travel alone. Guys, for 2 days I was stranded in Texas! I was scared, and felt so helpless. So how come these people of NY can get a refund for a few bugs crawling all over them, and I can't as a stranded lone female trying to travel back several thousand miles back home? I think is BS!