advanced dealer management program

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advanced dealer management program 1:leveraging the sale process/quality care sales 2:keeping all the product balls in the air 3:managing incerasing new vehicle competition 4:advanced fleet selling 5:comprehensive health check process to drive improve after sales performance 6:thought starters for service and parts revenues beyond business as usual 7:the basic principles of financial management 8:using simple process improvement to maximise the after sales profits specific actions to protect and increase new vehicle competition the dlr mgr leadership role to drive dealership profits using the connections between customer expectations,cvp and QC process to improvement customer satisfaction comprehensive and flawless CRM,digital and social media the secret customer satisfaction actions of award winning dealers creating the brand dealership experience leadership styles and practices of great dealers how to maximise staff retention