Hope they fix it.

@Hugsy25 (274)
Canada
April 10, 2013 5:50pm CST
I was waiting for 3 of my Amazon.ca gift cards to come in so I could order a Christmas present for my son. Two $5 and a $15. Well yesterday morning they came in, unfortunatly I still couldn't order the present because when I tried to redeem the $15 it says it was already redeemed to another account. I heard this has happened a couple of times with their $25 cards. I sent in a ticket about it and just got a reply asking for the number on the card. I hope they fix it quickly and without too much hassel. I hope they don't reply back again wanting more info because they could of asked for it all at once.
1 person likes this
4 responses
mariaperalta
@mariaperalta (19073)
• Mexico
11 Apr 13
Amazon is a great company. Im sure they will fix that problem for you real fast. Have a great day there...
1 person likes this
Hugsy25
@Hugsy25 (274)
• Canada
11 Apr 13
I wonder if it's an issue with Amazon or with Swagbucks? Either way I'm sure they will fix it. I can prove that I didn't add the card to my account. I took screen shots of it saying it was already claimed to another account and one of the list of gift cards that were redeemed on my account. I haven't sent them those yet, all they asked for was the order number of the gift card.
mariaperalta
@mariaperalta (19073)
• Mexico
11 Apr 13
I think its Amazon, If heard people had the same problem as you before. Have a great day there.
1 person likes this
Hugsy25
@Hugsy25 (274)
• Canada
11 Apr 13
They gave me back the points I used to redeem for the gift card. So I sent for my last $5 for the month. Hope it doesn't happen again when I send for another $15 this month.
Deepak
@Deepak2J (1178)
• India
11 Apr 13
Sure, they will fix it. But, I think they might ask for more details if something is wrong there.
1 person likes this
Hugsy25
@Hugsy25 (274)
• Canada
11 Apr 13
They already asked for the order number so I sent that. I am hoping that they don't send an email saying they need something else because they could of saved us both time and asked for everything at once.
Jennifer
@LovingMyBabies (85288)
• Valdosta, Georgia
11 Apr 13
Oh that stinks! I hate when you get something and then cannot use it...I hope they fix it quickly for you. =)
1 person likes this
Hugsy25
@Hugsy25 (274)
• Canada
11 Apr 13
Me too, I really wanted to order my son that bear. :( He loves the Toy Story movies and he has Buzz, Woody, Jessi, and Bullseye but I found Lotso on Amazon and I really want to get it for him.
TLilly12
@TLilly12 (1229)
• United States
11 Apr 13
This is really sad,I hope you will be able to, use you Amazon gift card, I don't like it when things like this happens, you get something in the mail, and then it doesn't work for you, and you can no longer use it.
1 person likes this
Hugsy25
@Hugsy25 (274)
• Canada
11 Apr 13
I am hoping they fix it quickly. With my luck when I do get it fix they will no longer carry the item that I wanted to buy so badly.