invalid password
By Problemlogin
@Invalidpassword (12)
Italy
November 19, 2013 3:38am CST
Hello,
I have a problem with your MyLot login, does not recognize the password, I made the request via e-mail, but I enter the password is correct, however when I go to insert it into the login screen gives me "invalid password", you can change the password? this problem is present on my first account, finding no way to contact support have been forced to create a second account (this one) for help. So I am writing this account from which I created just to ask for help.
I hope you can help me as soon as possible.
Thanks for your attention.
3 responses
@owlwings (43910)
• Cambridge, England
19 Nov 13
I think that the proper person to contact for this sort of problem would be @myLotBugs though @GoAskAlice may also be able to help.
First of all, check that your account is still active by entering www . mylot . com/[username] in your address bar (leaving out the spaces, which I had to insert to prevent MyLot treating it as a URL and where [username] is the name of your account). Whether you are logged in or not, if your profile exists, that URL will allow you to see it. If you get a '404 Error', then your account was removed.
Next, make sure that Caps Lock is off (or on) when entering your password. Passwords are case-senstitive, so 'PASSWORD' is different from 'password' and 'PaSsWoRd' or whatever.
If you still can't access your account, don't worry unduly. MyLot now allows you to have more than one account, for example a Personal account and a Business account though, of course, you should follow the Terms and Guidelines in everything you do here.
1 person likes this
@Invalidpassword (12)
• Italy
20 Nov 13
I tried to search my username in the box "search", but can not find it, it tells me that there are no posts, instead of 2-3 days ago I posted a lot of things, does not find it strange that my posts, I do not from 404 error.
@GoAskAlice (5827)
•
20 Nov 13
@Invalidpassword Check your messages. I'm trying to help you.
1 person likes this
@Invalidpassword (12)
• Italy
21 Nov 13
@GoAskAlice hello, the only private message I see is this:
Hi I'm the admin around here and I'd like to try and help you. What was your original account name?
on Nov 19
I answered both yesterday and today, in fact I do not see the messages that I sent you. Would you please write me on my email address? ramona84@libero.it
I do not see anything.
You think this is a bug solved?
Thank you.
@Invalidpassword (12)
• Italy
25 Nov 13
@owlwings Before posting, I read well the rules and I have not violated any rule, I do not see why my account should have been deleted.
@cupkitties (7421)
• United States
19 Nov 13
Make sure the capslock is off on your keyboard when you go to type in the password. You can send a message to @myLot_ContactUs or @GoAskAlice if that doesn't help.
1 person likes this
