How to choose an excellent online customer support tool?
By kim scott
@kimscott250 (1)
Hyderabad, India
January 14, 2015 5:49am CST
To select the best online customer support tool for website is not an easy task as there are many third party live chat solutions are available. Here I would like to give some suggestion about how to select best customer support tool -
* Live chat software must be a Web-based application
* It must support the platform (CMS or CRM) you are using
* Fully customizable according to your website
* Secure and reliable
* It must fix into your budget
* Easy to use and integrate
* Must be proactive chat invitation features
* Co-browsing facility
* Automated canned responses
* Fully Customizable
To get more help to choose best live chat software visit
Tuesday, 27 August 2013 How to Reduce Your Bounce Rate and Raise Interaction on Your Website? Posted on 05:51 by Chris Hoffman Almost every business owner has big dream about his/her business. Web based business owners often dream of customers paying more
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