Top 4 Reasons the Customer is NOT Always Right

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Welcome geniuses- this blog is going to be a doozy so save your angry comments/ emails/ fist pounding until the end… Let me start by saying that in all of the businesses that I run, I go with the “Sane customer who just wants an awesome experience, is open to reasonable discourse and whose needs match our offerings is always right” kind of a vibe. Business and life are just flat out better when you give the other guy a better shake than he deserves. So many times if you just stop fighting with the customer on who is right and who is wrong and just go out of your way help them, you get to see the amazing transformation from lunatic angry blogger telling the world that you and your company are criminals to raving fan evangelists singing your praises to the world and naming his firstborn after your company. Read More on Blog:"Freaking Genius"