I Loved Being A Waiter...(OPEN FOR DISCUSSION! LOL) Part 3
By GreatMartin
@GreatMartin (23672)
Ft. Lauderdale, Florida
September 11, 2015 9:59am CST
except for the customers!
Keep in mind that most restaurants have twice as many servers as they have computers, which can cause problems. They also have to follow manager's rules--especially in corporate owned restaurants--about when to order food and in what order. Most restaurants have 'runners' who serve the food taking away the timing from the server.
Another dilemma faces the server: should he wait at the table for the customer to sign the charge slip? Many customers suspect a waiting server is really pressuring them to leave a bigger tip. To avoid this some servers leave to check on their other tables. Then again, this makes the customer wait on the server, who must return to pick up the signed charge slip.
Service too slow or too rushed? Inform the server. What should you do when a server forgets to bring a request? A polite reminder should solve the problem. If the server is busy ask another staff member. Dissatisfied with the server? Instead of not tipping the waiter request the host/hostess or manager to change your server in a quiet, polite manner. Just say there is a personality conflict and you would feel better with someone else.
Remember that each server is an individual. Servers who refill water glasses after each sip annoy some people. Others (especially food critics) see it as attentive service. It's a rude waiter who removes a plate before everyone at the table is finished, some say; others who are finished eating , early or not, want plates removed immediately. Customers can give polite cues on the treatment they want.
A server's friendliness not only depends upon his personality, but also the guest and his response. Many factors--shortage of staff, a busy kitchen, food prepared incorrectly, etc.--justify customers' complaints but can easily be rectified. The customer only needs to communicate his wants.
Servers must prove themselves with each customer. One, who knows what he wants, and how to ask for it, is more likely to have a good meal and get more than his money's worth in service.
Just to set the record straight--I loved being a waiter and most customers were great to wait on and, yes, there are awful servers out there but you can do something about it besides leaving a bad, or no, tip--ask for another server. As a server if I was having a problem with a customer I would immediately turn the check, and party, over to another server. Ironically, more than once, the customer will give the other server a bigger tip then they would normally leave and make sure I see it, which is fine with me. No one needs aggravation on the job if they can avoid it.
Okay, I am ready for your onslaught of complaints about servers--send them on to me!
PS If you don't like to tip for whatever reason, such as you think they should get a living wage, or you don't believe in tipping, don't go to a sit down restaurant--eat at home.
And, by the way, leaving a card explaining why you don't tip or thanking the waiter for his service but not leaving (as many religious people do) a tip, does not pay the bills.
I once waited on Ike & Mame Eisenhower and they left me a card that thanked me for waiting on them--my landlord wouldn't accept it in place of money for rent
LAST BUT NOT LEAST--I WOULD BAN ALL CELL PHONES FROM RESTAURANTS!
(Photo: Before going to work at Piccolo's November 1956 Miami Beach, Florida)
9 people like this
7 responses
@Marcyaz (35316)
• United States
11 Sep 15
I would like to tell you about the last time I went out to eat at a restaurant. The waitress was fantastic she was always watching the tables as she went by you could see her looking at them to see if someone needed a refill or something.She was courteous and asked us if everything was okay, did we need anything else. She took our dirty dishes away in a timely manner and brought our bill. She received a more than adequate tip for her wonderful service.
6 people like this
@Marcyaz (35316)
• United States
12 Sep 15
@GreatMartin
I have a few like that also and it is really nice for the great service.
1 person likes this
@GreatMartin (23672)
• Ft. Lauderdale, Florida
12 Sep 15
WE went to IHOP for a snack after the movie--Cliff who has waited on us before had our drinks on the table before we even sat down--we had a friend from out of town with us and he thought Cliff was the greatest. There are about 10 restaurants that I go to where I have 'Cliffs' and they are one of the main reasons I go to those places!
3 people like this
@TiarasOceanView (70022)
• United States
11 Sep 15
Hi Martin.
I love these pics of you!
Your life has been so interesting and still is..great my friend!
I am so sorry you were treated in the way you were by customers.
They dont realize that not tipping is so rude to say the least.
Tips are so vital to the tipped professions as the living wage is truly slavery in my mind.
I always found the worst in waiting on big parties, a huge table all to myself of say no less than 12 people single handedly and no tip.
It is appalling.
Glad to see you are education people on the dos and donts of being a great customer.
3 people like this
@GreatMartin (23672)
• Ft. Lauderdale, Florida
12 Sep 15
@TiarasOceanView Most restaurants today will allow (and even put on the menus) an 18% tip to be put on checks for parties of 6- or more---I preferred to gamble but when I put the check down I would mention the policy and add that I didn't add it to the check as I thought they would do better for the service I gave them!! LOL
2 people like this
@TiarasOceanView (70022)
• United States
12 Sep 15
@GreatMartin Yes I know what you are speaking of Martin. I also would be the gambler
1 person likes this
@glenniah (1197)
• Mandurah, Australia
12 Sep 15
Once upon a time in another life I was a waitress for weddings and also with a new cafe that had opened in the city attached to a movie theatre. I loved the work and the patrons were great. We don't do tipping because we are fairly well paid over here. The second job was hard because the owners particularly the wife were always watching and criticising the staff, ie mini managing.I wasn't unhappy when I finally left.
2 people like this
@GreatMartin (23672)
• Ft. Lauderdale, Florida
12 Sep 15
What is server's pay there/ In Fort Lauderdale servers get $2.13 an hour!!
1 person likes this
@celticeagle (165968)
• Boise, Idaho
13 Sep 15
I hate a server that bugs me constantly. I have found some restaurants here locally that I frequent and they don't. I can be rather rude if they do. I do so agree that a server much prove himself with each customer. Some have it and some do not.
1 person likes this
@celticeagle (165968)
• Boise, Idaho
20 Sep 15
@GreatMartin I certainly would. I just don't tip if they aren't good. If they are professional and do a good job then I show my appreciation.
1 person likes this
@GreatMartin (23672)
• Ft. Lauderdale, Florida
20 Sep 15
"I can be rather rude if they do." Mmmmm---wonder if you were the person I 'accidentally' spilled coffee on? Sorry I see NO reason to ever be rude to anyone let alone to server who could do things to food you wouldn't want done. As I say if you are unhappy with a server ask, politely for another one.
1 person likes this
@GreatMartin (23672)
• Ft. Lauderdale, Florida
20 Sep 15
@celticeagle Not tipping is rude and certainly won't make it better for the next customer they wait on--I would leave 10% and explain why or even better if you ahve ANY problem with a server ask for another one--simple as that.
@gregario888 (1276)
• Aurangabad, India
11 Sep 15
Nice to get if first hand from some one who serves. Though at times, it can be a pretty thankless job.
1 person likes this
@gregario888 (1276)
• Aurangabad, India
11 Sep 15
@Marcyaz Yes, it is clear that one has to be very persevering and persistent, in this line.
2 people like this
@GreatMartin (23672)
• Ft. Lauderdale, Florida
12 Sep 15
@Marcyaz And I was that type!
1 person likes this
@simone10 (54187)
• Louisville, Kentucky
14 Sep 15
@GreatMartin We used to have to rush when we went out to eat for lunch when I worked. We always told our server that we had to go back to work and it seemed to help.
@GreatMartin (23672)
• Ft. Lauderdale, Florida
12 Sep 15
I am very seldom rushed when I go out to eat--even theatre nights I leave plenty of time to eat!
2 people like this
@resuri (116)
• Manila, Philippines
14 Sep 15
A tip doesn't pay the bill but when adds up, it is good than to receive nothing.
When dining out we usually give a tip especially when the waiter had offered really good service. There are some waiter who is really courteous that deserve a good tip.