Iphoning it in
@Cleptomanx (55)
United States
October 5, 2015 10:11pm CST
I'm a big iPhone user. I am usually on my phone several hours everyday and rarely get on my laptop. When I setup my myLot account earlier this evening, I was hoping to be able to login and post/reply from my phone for added convenience. But, I'm finding it difficult because every time I try to login to the site from my phone it says, "Account does not exist" or something like that.
Is this a normal thing? Will I have to just login on my comp or is my account just too new and will be able to come up on my phone later? Any comments would be appreciated. Thanks
1 person likes this
2 responses
@Freelanzer (10743)
• Canada
6 Oct 15
I don't use an iphone so I don't know. Hope you get some answers
1 person likes this
@yukimori (10148)
• United States
6 Oct 15
No, it's not a normal thing. As soon as your account is created you should be able to log in from any device without issue. The only time I've ever personally run into that error was when I tried to log into an account I used to have that has been closed.
What I would suggest is that you double-check your login information and make sure you're entering the correct username and password. If that doesn't work, come back and tag myLotBugs by placing @ in front of the account name. That's the official account for reporting issues with the site, so if there's something going on with the site itself they'll be able to help you out.
@Cleptomanx (55)
• United States
6 Oct 15
OMG lol... Yuki, the moment I started reading your response it hit me. I realized I had been trying to login with my email, not my username. Oops. I just tried again on my phone and was able to login just fine. Ugh, wasn't thinking. Anyways, thanks a bunch for your help and I'll keep that issue reporting account handy in case I run into any other problems (of my own making).
1 person likes this
@yukimori (10148)
• United States
6 Oct 15
@Cleptomanx Hey, that's fantastic! You might feel a bit silly, but it's always good when the problem has such a simple solution, right? 
Please don't hesitate to ask us any other questions you might have. There are a lot of us here who are more than happy to help out when we can.
Please don't hesitate to ask us any other questions you might have. There are a lot of us here who are more than happy to help out when we can.1 person likes this
