Supermarket Self-Checkout Nightmare!
By Gudheart
@gudheart (12659)
October 10, 2015 1:39am CST
In my previous post I mentioned how I went late night shopping for some clothes at our 24 hour supermarket. The experience was peaceful and enjoyable, however there was on aspect that I found to be a nightmare, and that is the self checkout service!
I have used it before in the past without much trouble, but that night the checkout kept saying 'Please ask for assistance'. I only had 6 items to scan but the process of checking out took more than 15 minutes because of the stupid checkout glitch. It was so annoying!
Has this happened to you before? Do you enjoy using self checkout service machines?
26 people like this
31 responses
@BACONSTRIPSXXX (14377)
• West Haven, Connecticut
10 Oct 15
I hate those things, I always get error that says to remove th item from the bag and wait for assistants!! Just complicates a simple process of scan and pay
3 people like this
@rahulvsmokiee (3110)
• Thiruvananthapuram, India
10 Oct 15
lol! dont even think shopping in India. Its the dangerous place you ever seen. even at 10 pm womens are being raped in india as the delhi rape case stands still infront of society
4 people like this
@rahulvsmokiee (3110)
• Thiruvananthapuram, India
10 Oct 15
@Tita417 Its not safe for women to travel in night
3 people like this
@Asylum (47893)
• Manchester, England
10 Oct 15
@Susan2015 I feel exactly the same way with the new passport control machines in Europe. My passport has a scannable feature which can be used at many European airports to scan at the passport control instead of queueing and having them manually processed. This is a 3 part process that often has issues and can delay me longer than queueing.
@Asylum (47893)
• Manchester, England
10 Oct 15
@Susan2015 That simply keeps the costs down and keeps the prices down as well, but I would rather pay a fraction more and deal with a human.
@Asylum (47893)
• Manchester, England
10 Oct 15
@Susan2015 The problem is that if it flashes red instead of green then I cannot ask it why.
@Rosekitty (19368)
• San Marcos, Texas
10 Oct 15
No i prefer always a real person in everything..whether its in person or over the phone.
3 people like this
@celticeagle (168855)
• Boise, Idaho
11 Oct 15
It is only as good as the system they are using. I think a lot of systems are maintained late at night and this causes problems for the folks who happen to use those systems at those times of the day. I am a night person and some of the sites I frequent can be a real nightmare to navigate during that time.
1 person likes this
@kataomoi (708)
• Japan
10 Oct 15
I love self-checkout machines. It's where I dump all my loose coins in. It does suck when it "requires assistance", but that hasn't happened to me that often. There was just this one time when I put in $100 and it didn't have enough change to give me. I almost had a heart-attack then because I thought I'd lose $100. Fortunately, the shop clerk helped me and everything turned out ok.
3 people like this
@cahaya1983 (11116)
• Malaysia
10 Oct 15
I do, sometimes. I usually use it when there are too many people at the normal counters. Most of the time they're faster.
2 people like this
@cahaya1983 (11116)
• Malaysia
11 Oct 15
@gudheart I think there should always be a few tech personnel on stand by in case technical problems like that occur.
@topffer (42156)
• France
10 Oct 15
I prefer to deal with a real human than with a machine. If there is a problem (by example not the same price than in the shelves), I have somebody to complain. More the time goes and more we see machines replacing men. If at first it looks good, at the end the result is often worst : ATM and online banking have replaced bank employees, but sometimes you need to talk to a bank employee. I would not like to see self-checkout machines replacing cashiers everywhere...
1 person likes this
although that does sound annoying.. couldn't you have just gone to another one?
@Carmelanirel2 (8084)
• United States
26 Oct 15
I absolutely HATE self-checkout, it is nothing but an inconvenience to me because it always messes up, taking sometimes up to 4 times longer than if I went through with a cashier.
@Jessicalynnt (50523)
• Centralia, Missouri
11 Oct 15
usually it's worthwhile and saves time, I use the local walmarts often, but now and then I have issues.
@garymarsh6 (23412)
• United Kingdom
11 Oct 15
I do not like the self check out as it takes me an age to do what a cashier can do in minutes.
