Chatting with Customer Service

I know how that is..I have a Virgin Mobile and when I moved and had to change number, it screwed everything up and it is still not fixed after a year. Hope it gets fixed for you GG. I am worn out today.

Hope they can sort it out for you and the service is good.

I hope they can get that all straightened out for you. What a pain!

I know how frustrating dealing with customer service can be.

I really do not like dealing with call centres - they never seem to know anything about anything!

Customer service conversations are almost always painful.

My grandma has been having issues with straight talk, which is owned by tracfone, their customer service is long, drawn out and pretty awful

Yes, @GardenGerty, it will get better. Reminds me of my P160, 000.00 bill in 1 month. The rep didn't change my plan which made my bill soared so high I can't imagine. I used to pay P1,000.00 a month. It took us whole day to find out what happened. Made me so stressed that day.

Ugh, I hate dealing with customer service for any company. I hope you are able to resolve it. I am just chilling on this Sunday afternoon.

Sorry to hear about that, that can really be a pain. Hope they get things sorted out!

I hope it will get better soon.

@GardenGerty I hate when things go so wrong. My hubby is on a business trip. He had 30 Euro credit on his mobile. He got an SMS telling him that someone had made calls on his phone and he had not credit left. He nearly flipped. The fight between him and the mobile service provider is still going on.

I don't have a cell phone.... once when i called for a repairman because my brand new washer was leaking, the repair man was there three times and when I walked into the store and complained the woman behind the counter, she said "its in your basement isn't it?" I blew a gasket and the manager came out of his office to see what was going on. That woman and her husband, the repair man got fired because they were milking my my new machine warranty.

Lol! its getting better. Its almost night here an i have exam today. The fnny part is that i didnt even read the book or even opened it.

My day today is better but now just trying to keep warm as it is cold out and the dogs keep wanting to go out so it is open door, close door, open door, close door and on and on. It is hard to keep the house warm doing this all morning. No doggy dog and my one dog is large and I'm afraid some critter would come in through there and not my critter. I hope they get your account cleared up soon.

Wow, sounds like the gremlins are out in full force for you there!

I just paid my koodoo bill . . . I paid 47 bucks. I guess I should slow down using my cp. I cannot afford to pay that amount monthly.

I hate telephoning these companies I usually get my daughter to do it these days she seems to get far more than I ever could! Good luck!

Mine is good and i hope yours will turn better,all the best

So far my day is good. I hope you get your phone situation straightened out.