Are you passionate about your job?

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I never thought I would be passionate about a phone job but I believe I am. Even though I work in a call center, I have the opportunity to really help people and that's what keeps me coming back. When I explain somebody's prescription insurance in such a way that they finally understand it, I get a little thrill. When I hear about an improvement to my systems that lets me serve people better, I'm happy about and I tell everyone around me so they can use it too. I've even saved a life or two, here and there, through my job. I've also solved tough problems that no one else could figure out. Now, after about five years in this position (maybe a few months more than that), there's very little I haven't heard of. That gives me fulfillment. It makes me like my job. If I am really happy because I can finally send pills out with non safety caps on them, so the lovely lady on the other line can open them with her arthritic hands, I guess I can say I have passion in my work! I've reached the point where I'm proud of what I do. I love being in that place. Have you ever had that feeling in a job others would consider menial?