Is it difficult to be nice to mean people

By sofs
@sofssu (23662)
December 11, 2015 7:53am CST
I was watching a show that proved it is difficult to be nice to mean or rude people. A careless and impolite sales assistant handed way too much cash back to the customers.. and most people decided to pocket the extra cash and walk away., when asked they said that she was mean and impolite and they wanted her to bear the consequences of such behavior. Earlier the same girl was being cheerful and kind and almost everyone returned the extra cash she gave out in that experiment. Do you think it is difficult to be nice to rude or impolite people?
26 people like this
28 responses
@Rollo1 (16679)
• Boston, Massachusetts
11 Dec 15
I guess most people would feel justified in getting revenge on her, but that's because they view the situation all wrong. The mean and rude person is their own worst enemy, they don't need anyone to punish them. but in keeping the money, the people who pocketed it actually did harm to themselves. They damaged their own integrity and character and so, it is better to do the right thing, even if you are doing right by a person who has done you wrong.
7 people like this
• Midland, Michigan
11 Dec 15
That's excellent advice, Anja, along with teaching us to think in a better way. I may try to remember what you said and share it with my co-workers. Do you care if I copy this to give to my manager?
3 people like this
@Rollo1 (16679)
• Boston, Massachusetts
11 Dec 15
@MarshaMusselman S'ok by me. I stole it right from the Bible - if not word for word. Socrates said that knowledge is virtue and ignorance is vice, meaning that if people realized they didn't benefit from their wrong deeds and understood the detriment to themselves, they would be more virtuous. Jesus was even more upfront and demanding - forgive your enemies, even when they don't deserve it. And it's not easy to bless those that curse you. But it's what Jesus did for us. We really haven't got any right to offense, because He suffered all offense in our defense.
3 people like this
@sofssu (23662)
12 Dec 15
@Rollo1 That is the perfect answer , but I am not perfect after all. I would have reported her though I wouldn't have pocketed the change. I hate being made to wait and being pushed and tugged around by a sales assistant. She certainly would have not got my sympathy in that situation.
1 person likes this
@antonbunot (11093)
• Calgary, Alberta
11 Dec 15
Rude or kind, I would never take what I don't own. I have to give the extra money back.
6 people like this
@sofssu (23662)
12 Dec 15
@antonbunot I guess I would react that way too.. its kind of hard to take money that doesn't belong to you. I guess you better leave that pretty widow alone.
• Tel Aviv, Israel
11 Dec 15
@antonbuno how noble kuya :) I don't always count my change so I wont know if there are extra cash :)
3 people like this
• Tel Aviv, Israel
11 Dec 15
@antonbunot hahha! I could not help to laugh out loud hehe :)
2 people like this
@celticeagle (166976)
• Boise, Idaho
11 Dec 15
It is after a certain point. I was in Customer Service for nearly thirty years and you learn early that you can get a lot more done with a little honey or some humor that meeting them with the same attitude.
5 people like this
@celticeagle (166976)
• Boise, Idaho
14 Dec 15
@suzzy3 ...If that kindness and sympathy is genuine. I can usually see who people are.
1 person likes this
@suzzy3 (8341)
14 Dec 15
You always get a better result if you are kind and sympathetic no matter what you may think of the people yourself.
1 person likes this
@sofssu (23662)
12 Dec 15
@celticeagle Actua;lly the lady was a nice person.. she was told to act mean. just for the experiment. When she was being herself and handing extra change almost everyone returned the change. You are right about having the right attitude .. it always oils the wheels.
@scheng1 (24649)
• Singapore
11 Dec 15
I will return money regardless of the attitude of the cashier. I think we should not profit from anyone who is trying to make a living, and to provide for their families. If the mean persons happen elsewhere, I will not bother about them.
4 people like this
@sofssu (23662)
12 Dec 15
@scheng1 I agree with you about the money part completely. Would you be happy with a mean person who makes you wait and perhaps even says some rude things to you? Like whoever has doughnuts for breakfast and stuff like that.. That is not her business at all.
@LadyDuck (471500)
• Switzerland
11 Dec 15
Yes, I think that it's not only difficult, but almost impossible to be nice to rude people.
5 people like this
@sofssu (23662)
12 Dec 15
@LadyDuck It is tough.. but would you pocket the extra cash?
1 person likes this
@suzzy3 (8341)
14 Dec 15
@LadyDuck I always hand the money back as like you say the poor assistant gets it taken from their money.
1 person likes this
@LadyDuck (471500)
• Switzerland
12 Dec 15
@sofssu No, I never do, because I know that the missing money is deducted from their salary.
1 person likes this
@WorDazza (15830)
• Manchester, England
11 Dec 15
I like to be exceptionally nice to rude people. I mean really over the top nice. It really annoys them!!
6 people like this
@sofssu (23662)
12 Dec 15
@WorDazza Hmm tough thing to do.. Hats off to you if you can do it.. I hate to be kept waiting at the desk.. ( which is one of the reasons why I hate shopping) I wonder if they would even get the point.. I often say 'bless you' to someone who is mean.. but they mutter some more and walk away.
2 people like this
• Ahmedabad, India
12 Dec 15
@WorDazza I do the same. Feels like sweet revenge! Feels good!
1 person likes this
@salonga (27775)
• Philippines
11 Dec 15
Yes it is really quite hard. Kindness begets kindness and sadly it is the same rule with rudeness although of course we should never repay evil with evil.
2 people like this
@sofssu (23662)
12 Dec 15
@salonga Very true. Its tough to be kind to rude people.. The right thing to do of course would be to be honest and polite.
1 person likes this
• United States
11 Dec 15
I can't stand rude people, especially ones that work retail.
2 people like this
@sofssu (23662)
11 Dec 15
@AbbyGreenhill I believe that was what most people answered when they were queried about their behavior.
2 people like this
• United States
11 Dec 15
@sofssu I don't blame them!
2 people like this
@JudyEv (339974)
• Rockingham, Australia
11 Dec 15
I think it is hard to be nice to these sort of people. I would probably have kept the extra money too.
1 person likes this
@sofssu (23662)
12 Dec 15
@JudyEv That is what most of the people naturally did.. I wonder if I would.. Maybe I won't. I would feel too guilty.
1 person likes this
@sofssu (23662)
14 Dec 15
@JudyEv Its doable.. but difficult.
1 person likes this
@JudyEv (339974)
• Rockingham, Australia
12 Dec 15
I think WorDazza has the best solution - be really nice to them.
1 person likes this
@Auntylou (4264)
• Oxford, England
11 Dec 15
I think if I were being really mean, I would tell her supervisor about both the rudeness and the poor changemaking!
2 people like this
@sofssu (23662)
12 Dec 15
@Auntylou I would complain too.. She means bad business if she was rude and careless.
1 person likes this
@Namelesss (3365)
• United States
11 Dec 15
I don't think their response was because it is more difficult rather a lack of caring as much about the rude person.
2 people like this
@sofssu (23662)
12 Dec 15
@Namelesss I don't know about that.. For me its is tough to be nice to someone who is shoddy about their job. I wouldn't pocket the extra cash.. but I guess I would say a word or two that wouldn't be so nice.
@marijuana (570)
• Tel Aviv, Israel
11 Dec 15
Yes definitely its hard to be nice to a rude person .. but most of the time , rude people are those who does not have love in there hearts :) perhaps being nice to them is like sowing some tiny seeds of love in their hearts .. you might become a blessing to them :)
2 people like this
• Tel Aviv, Israel
12 Dec 15
@sofssu oh yes definitely .. such behaviors needs to be reprimanded :)
1 person likes this
@Syllogism (206)
• China
11 Dec 15
Some people who are mean or rude may not be in purpose or have a clear realization of their behavior and I think such people can be forgave.
3 people like this
@sofssu (23662)
12 Dec 15
@Syllogism You are right.. but don't you think its tough when you are yourself in a fix.
• China
12 Dec 15
@sofssu Yes,I might burst out.
@fishtiger58 (29820)
• Momence, Illinois
11 Dec 15
Yes it's very hard to be nice to rude people. I have a brother in law who I don't like at all, he is mean to me in a very slick way. I am not mean in return I just clam up usually. And leave when visiting as soon as possible.
2 people like this
@sofssu (23662)
12 Dec 15
@fishtiger58 Its really tough to be nice to such people. True we just want to walk away from such people.
@fishtiger58 (29820)
• Momence, Illinois
12 Dec 15
@sofssu If I don't walk away I would probably say some not nice things.
1 person likes this
@suzzy3 (8341)
12 Dec 15
It is hard to be nice to horrible rude people. What an interesting experiment.
1 person likes this
@suzzy3 (8341)
14 Dec 15
@sofssu I love those type of shows they do give you an insight.
@sofssu (23662)
14 Dec 15
@suzzy3 It is.. and the show was really a great eye opener on human behavior.
1 person likes this
@BelleStarr (61102)
• United States
12 Dec 15
I personally would give it back no matter what, it was my honesty I would be worried about.
1 person likes this
@sofssu (23662)
14 Dec 15
@BelleStarr I am sure that I would be too..
@wiLLmaH (8802)
• Singapore, Singapore
14 Dec 15
Oh yeah it is very difficult to deal with those person. Frankly, I will not give back that extra change. Hmp! Hehe
1 person likes this
@wiLLmaH (8802)
• Singapore, Singapore
16 Dec 15
@sofssu I am sorry for going down to my standard but I think that rude person deserves to be reprimanded by anyone from higher management.
@sofssu (23662)
14 Dec 15
@wiLLmaH So you will join the majority of those that pocketed the change.. Is it wise to let others change your moral standing by their behavior?
1 person likes this
@marlina (154131)
• Canada
12 Dec 15
In the case of the money, I would give it back to the person even if she was rude, but mention her rudeness.
1 person likes this
@sofssu (23662)
14 Dec 15
@marlina sounds fair to me. Maybe I'd will act similarly too .
@Jessicalynnt (50523)
• Centralia, Missouri
12 Dec 15
some people will still be nice, the whole turning the other cheek thing. most prob wont
1 person likes this
@sofssu (23662)
14 Dec 15
@Jessicalynnt I expect very few people to turn the other cheek.. but I would have expected to see all return the extra cash back to the people.
1 person likes this
• Centralia, Missouri
14 Dec 15
@sofssu as this could really get a person fired? yeah.
@Waiiii (9)
• Hong Kong
12 Dec 15
Maybe it isn't a revenge.Some didn't return the cash because it is way too embarrassing to do something good to a mean person.I mean, the sales assistant is insulting me, so it makes me feel weird to be nice to him though I am not going to revenge him.
1 person likes this
@sofssu (23662)
14 Dec 15
@Waiiii That is not what they said.. almost all who kept the cash said that she did not deserve to be treated nice. But I do see your point.. I wonder if anyone felt taht way.