Department Stores Way Under-Staffed This Season

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Is it just me or are you noticing less store help this Christmas season? I went to a big department store around 2pm on a Thursday afternoon to avoid the weekend crowds. I did expect to wait in line, but lines were very long at the few registers that were open. I was surprised to see the woman in front of me having children's clothing rung up in the men's department as no one was at that register. The staff they had was poorly trained as well. When I checked my receipt, I noticed an extra item on it. The sales woman rung up a sweater that was laying on the counter that was not mine. Good thing I caught it. When I asked for gift boxes for my items, I was told to go get them myself at another counter. I had to wait in another six-people line, half who were also looking for boxes. When I saw another sales person in the department and asked for boxes, he shrugged and said the woman at the register would help me and walked off. It's just common sense and customer courtesy that every station have gift boxes. That wasn't the end of it-- when I finally walked out the door, the security alarm went off! The woman who rung up my items did not take off all the security tags. And yes, you guessed it, I had to wait in line again to get them taken off. I complained the whole time I was waiting. Her response? Go up to the third floor and ask to speak to a manager! Right, like I'm going to be inconvenienced any further and surely have to wait in another line. How is the store help in your area at the big department stores?