She forgot my fortune cookie!

United States
April 20, 2016 12:54am CST
I do not often eat Chinese Food, but when I do - I always look forward to getting a little fortune cookie to eat afterwards which is complimentary added into your bag. But every so often like *today* when I got home, the fortune cookie was no where to be found. So annoying! To top it off, they were very unprofessional today as there was no spoons or napkins available. She told me they were out of spoons - how is a chain restaurant, not even authentic Chinese Food per se (Panda Express) not have any spoons? Have you ever experienced anything like that also? Seriously.
19 people like this
22 responses
@sunrisefan (28524)
• Philippines
20 Apr 16
Our experience was that the restaurant did not have many of the food on the menu. It was like pick and choose and every time you pick on something the answer was "Sorry, that is not available". And to think that we drove many kilometers up the mountain only to be tied up to a limited number of food available on the menu. It was frustrating indeed.
4 people like this
• United States
20 Apr 16
Wow that is very frustrating. What did they even end up having? Food choices that you did not want or like, or appealed to you right? When I walked in as the store just had opened thirty minutes prior, many choices were unavailable but they were happy to make the food items for me right away if I waited. The wait wasn't too long, 5 minutes for newly cooked food sure!
2 people like this
@sunrisefan (28524)
• Philippines
20 Apr 16
@infatuatedbby It was quite embarrassing because we had proudly brought a guest to the place. Actually, they have good food the first few times we were there and the mountain view overlooking the ocean at the far horizon was great.
1 person likes this
• Merced, California
20 Apr 16
@infatuatedbby Go to subway instead 5 dollar footlong for you lol.
2 people like this
• Merced, California
20 Apr 16
I want a fortune cookie iam hungry lol
4 people like this
• United States
20 Apr 16
Here is a virtual one, enjoy!
3 people like this
• United States
20 Apr 16
@davidalicea100 Let me read your fortune. I have a jar filled with some fortunes I keep. I will pick one random one out, lol. It says: An important word of advice may come from a child Panda Express - Panda Inn
2 people like this
• Merced, California
20 Apr 16
@infatuatedbby Nice lol yummy
2 people like this
@MGjhaud (23240)
• Philippines
20 Apr 16
not really no. i expect restaurants should have spoon and fork available at all times since theyre a food company. sorry about your missing cookie. i dont get that a lot here too.
3 people like this
@MGjhaud (23240)
• Philippines
21 Apr 16
its so unfortunate that a lot of customers patronize a company but the people behind it doesnt value them that much..
1 person likes this
• United States
21 Apr 16
@MGjhaud Yes.. I guess it depends on the employees..
1 person likes this
• United States
20 Apr 16
I agree with you. You would think such franchise would have spoons. How do they expect you to eat your rice and food? As for fortune cookie it was okay I bought myself some dessert later when I went grocery shopping lol.
1 person likes this
@LadyDuck (470823)
• Switzerland
20 Apr 16
We have very few Chinese restaurants here, none is a take away, so I cannot compare, but what you mention seems something unbelievable.
2 people like this
• United States
20 Apr 16
No take away but if you don't finish your food can you bring it home? I know it seems unbelievable I don't know if the lady was lazy or what? There should be no reason there is no more spoons. If there isn't you have to alert the manager and worse case scenario they need to go buy some untensils across the street. I was just the first few customers I assume as I came when they opened about 30 minutes later?
1 person likes this
• United States
20 Apr 16
@LadyDuck That is good the portion size is good and perfect to eat
1 person likes this
@LadyDuck (470823)
• Switzerland
20 Apr 16
@infatuatedbby I suppose that you can ask to bring the food at home if you do not finish it, but the portions here are surely not big, so people usually eat what they order
1 person likes this
• West Haven, Connecticut
20 Apr 16
Things like that make them lose money, its simply carelessness
2 people like this
• United States
21 Apr 16
I agree. How can you be a food place and run out of something so simple as to a spoon?! I think the worker was just lying and lazy to get it from the back.
1 person likes this
• West Haven, Connecticut
21 Apr 16
@infatuatedbby Yeah most likely
@rina110383 (24492)
20 Apr 16
I eat Chinese food here but I don't get a fortune cookie.
2 people like this
• United States
20 Apr 16
1 person likes this
• United States
20 Apr 16
Aw hehe! Where's the fortune cookie!
1 person likes this
@rina110383 (24492)
20 Apr 16
@infatuatedbby Stolen by the cookie monster!
1 person likes this
@shaggin (72021)
• United States
26 Apr 16
Sometimes accidents happen and shipments are delayed for days so places run out of things. It happened at Mcdonalds when we went one time and they were out of napkins and ketchup. Everyone wad complaining. I love the fortune cookies too as well as my kids. You can buy boxes of them at Walmart. I used to buy them for my daughter when she was little.
1 person likes this
@shaggin (72021)
• United States
27 Apr 16
@infatuatedbby lol that is true!
1 person likes this
• United States
26 Apr 16
Yes it happens, but.. it was very inconvenient, They could have bought some black spoons across the street at the .99 cent store for the time being!
@celticeagle (166043)
• Boise, Idaho
20 Apr 16
That's a bummer. I don't eat Chinese much anymore either. No places close that are any good and no car to get across town. We did order it once a couple months ago and then had it picked up when my granddaughter was bringing my daughter home from grocery shopping. They had added all the little niceties we are used to. Plenty of tea, hot mustard, and the fortune cookies. This restaurant has been around forever. My cousin used to work there when we were both in high school. Good food and owned by a nice Chinese family.
1 person likes this
@celticeagle (166043)
• Boise, Idaho
20 Apr 16
@infatuatedbby .....That is not good business.
1 person likes this
• United States
20 Apr 16
That is very sweet of the owner to add plenty of tea, hot mustard and the fortune cookies. That's great service and the way it should be. Some are very stingy
1 person likes this
@Teep11 (7673)
• United States
26 Apr 16
That's not good for business. Wow! Tgey certainly need to do better. Perhaps informing management will help.
1 person likes this
• United States
26 Apr 16
I know what you mean! They need to step it up. A food place without eating utensils is not acceptable.
@ricki_911 (21625)
• Toronto, Ontario
29 Apr 16
I have had this a few times, and especially when I order it for work then we have nothing to eat with. I usually let it slide once or twice.
1 person likes this
• United States
29 Apr 16
Today they forgot again. My fault for not checking but I noticed in the car and didnt' want to walk back.
• United States
30 Apr 16
@ricki_911 No idea. I think the lady was just being lazy!
@ricki_911 (21625)
• Toronto, Ontario
29 Apr 16
@infatuatedbby Maybe, they ran out?. But most places would say you when you order.
1 person likes this
@jaboUK (64354)
• United Kingdom
20 Apr 16
I never eat Chinese food, so no I've not experienced that. Sue 'em!
1 person likes this
• United States
21 Apr 16
Lol! I guess not that many chinese food in the UK?!
1 person likes this
@jaboUK (64354)
• United Kingdom
21 Apr 16
@infatuatedbby Oh there are plenty of Chinese restaurants and take-aways here - I just don't use them myself.
1 person likes this
@IvySaysHi (4467)
• United States
20 Apr 16
I had chinese over the weekend and I never get cookies fromt his pplace. or utensils or napkins
1 person likes this
• United States
21 Apr 16
Ohh do they not offer complimentary fortune cookies? And for the utensils, napkins do they have it available if you like/need them?
1 person likes this
• United States
21 Apr 16
@IvySaysHi Knowing its take out they should include some utensils and napkins at least. I know small shops do but for Panda it's self service but they didn't have any spoons.
1 person likes this
@IvySaysHi (4467)
• United States
21 Apr 16
@infatuatedbby I feel like if i asked for utensils yeah maybe but i dont think they do the fortune cookies
1 person likes this
@akalinus (43142)
• United States
25 Apr 16
Restaurants keep running out of things these days. I have gotten Chinese food with no cookie. We did get some the other night. The back of the fortune said learn Chinese and gave the word for pomelo. That was a big help because I don't know what a pomelo is.
1 person likes this
• United States
25 Apr 16
No idea what pomelo is either lol. It is a bummer these restaurants are running out of necessities!
1 person likes this
@akalinus (43142)
• United States
25 Apr 16
@infatuatedbby I looked it up. It is an Asian fruit. I never heard of it.
• India
20 Apr 16
a restaurant without spoons! really disgusting! I have seen small shops running out of napkins.
2 people like this
• United States
20 Apr 16
I understand if it's a smaller shops but for franchise and a big shop, I cannot imagine!
1 person likes this
• India
22 Apr 16
1 person likes this
@mammots (3209)
• Philippines
21 Apr 16
Yes when i am too in a hurry to go home or too hungry to check my take out food.
1 person likes this
• United States
21 Apr 16
Yes I know what you mean! I hate when that happens
@jstory07 (139354)
• Roseburg, Oregon
25 Apr 16
There was a restaurant we used to go to all the time that never gave you any silverware. You had to beg for silverware to eat with. We quit going there because of that reason.
1 person likes this
• United States
25 Apr 16
Wow that is bad service. Silverware is a necessity to eat! What do they expect?!
@sol_cee (38219)
• Philippines
20 Apr 16
Haven't they heard of the power of word of mouth?
1 person likes this
• United States
20 Apr 16
I know right?
@Bella128 (2471)
• United States
20 Apr 16
Sounds like that place was having an off day. Hopefully if you go back there again you won't have the same experience.
1 person likes this
• United States
21 Apr 16
Yes, the employee was probably having an off day too. I don't think the store will let them run out of utensils when it just opened.. I will return but if it happens again, I might not give it a chance anymore.
@teamfreak16 (43418)
• Denver, Colorado
20 Apr 16
We have just one Chinese place in Manitou, and we order all the time. So far everything has been groovy, and we've been ordering for five years.
1 person likes this
• United States
20 Apr 16
Awesome! It's nice supporting small businesses here there's a lot of franchise. If I go further south which I do sometimes I can support small businesses
1 person likes this
@miniam (9154)
• Bern, Switzerland
20 Apr 16
I really dont believe they did not have spoons and napkins, how do they expect to work without spoons? even for a few hours?
1 person likes this
• United States
21 Apr 16
Exactly. I think the worker just lazy to go get more in the back. I just came in when they were just 30 minutes open so how do they expect to go all day with telling customers they're out of necessities? Especially for those who dine in? Just resort to eat with chopsticks and forks though one technically could. But I prefer my spoon, fork.