What shall I do? My Facebook Account is affected with Malware Virus
@cacay1 (83577)
Cagayan De Oro, Philippines
April 28, 2016 1:34am CST
I am so terrified when I logged on to my Facebook, it said that it is attacked with malware virus.It cannot be opened. My account might have been affected with this because I keep on sharing different You Tubes and messages containing an election campaign of my Presidential bet Rodrigo Roa Duterte. Those I sent might have contained malware virus.
There is a message flashed on screen that the computer itself through its anti virus cleans the system containing the malware.
Please, let me know if this kind of virus malware could be removed? I have almost 3,000 friends and hundreds of important photos in my Facebook. Do I need a technician? Thanks.
I am very much worried, sickening problems I am facing this time.
Photo credit by Pixabay
15 people like this
17 responses
@chance216 (280)
• United States
28 Apr 16
I do not believe your Facebook account can be infected as it is much more likely it is your computer that is infected with adware or malware.I would download a free antivirus program like McAfee or avast and scan your computer. If this doesn't help you can ask for help on a tech forum and that may be helpful- good luck, viruses are no fun-
4 people like this
@cacay1 (83577)
• Cagayan De Oro, Philippines
28 Apr 16
Only my Facebook that cannot be opened and it is flashed on screen that is is attacked by malware. Facebook is doing the removing now almost 8 hours, the name of this malware remover owned by Facebook is Kaspersky.
@cacay1 (83577)
• Cagayan De Oro, Philippines
28 Apr 16
The virus is only in my Facebook.Facebook thru its malware remover is doing the cleaning now almost 8 hours. Why is this so, because of many You tubes I shared and videos shared. I am helping my supporters of our Presidential candidate Duterte through the apps in Facebook, This is my suspicion where I got the malware.
2 people like this
ou look so cute with your new look.
@SIMPLYD (90721)
• Philippines
29 Apr 16
My husband experience that last week . He thought his FB account was hacked , but found out later when he emailed FB about it , that it has that virus . And he was told of what to do . Now, he can again log in to his FB account .
I told him to lessen viewing those videos .
1 person likes this
@arthurchappell (44998)
• Preston, England
28 Apr 16
sounds more like your computer than your facebook account - good luck in getting it sorted
1 person likes this
@arthurchappell (44998)
• Preston, England
4 May 16
@cacay1 cool - I got rid of viruses by switching from Chrome to Firefox - hope it works both ways
1 person likes this
@cacay1 (83577)
• Cagayan De Oro, Philippines
5 May 16
@arthurchappell , Thank you Arthur the malware virus was swept away by the virus remover of Facebook, superior remover Trendmicro and Kaspersky. I am back to Firefox where my passwords are saved.
1 person likes this
@cacay1 (83577)
• Cagayan De Oro, Philippines
29 Apr 16
@arthurchappell, I changed my browser from Fire fox to Chrome. I can open my FB using Chrome. Thanks. I am happy now.
1 person likes this
@akalinus (43359)
• United States
4 May 16
Run Malwarebytes. Also run a security scan. When you get back on Facebook, change your password first thing. If it is only on FB, someone might have taken over your account. I don't know for sure. But try Malwarebytes and your security first.
1 person likes this
@akalinus (43359)
• United States
6 May 16
@cacay1 It was several years ago. Somebody put spam messages on it and they were all over my friends walls. It was a mess and I had to prove I owned the account. I ran an apology message on my status and went and tried to erase the spam from friends walls.
Another time, someone in Miami hacked my account and took it over. I was able to prove it was my account and changed the password to something so complicated that I could not get in sometimes.
1 person likes this
@gabs8513 (48686)
• United Kingdom
28 Apr 16
If the Software does not work there is only one other option and that is to do a recovery on the Computer as in taking it back to factory settings or get a Tech to try and remove it your Photos on Facebook will not be affected and once you have this sorted it might be an Idea to get one drive or Dropbox for your Photo's that way you will never loose them if you do have to reset your Laptop
1 person likes this
@cacay1 (83577)
• Cagayan De Oro, Philippines
28 Apr 16
My good too numerous things to do. I am waiting for Facebook until now cleaning my lap top through Karspersky, malware remover. It is almost 8 hours now and it is still doing the cleaning. If it does not work, I might do your suggestion.Thanks very much appreciated.
@cacay1 (83577)
• Cagayan De Oro, Philippines
28 Apr 16
correction: Kaspersky malware remover owned by Facebook.
@kaka135 (14931)
• Malaysia
29 Apr 16
Sorry that happened to you. Is your laptop alright now? Is the scanning done? Kaspersky is one of the famous anti-virus software. If it didn't help, perhaps you can try to use other anti-virus software to try and remove the malware virus. I am not expert in this, but I usually just get my anti-virus software to do the work for me.
Do you already have anti-virus software installed in your laptop? Perhaps you can use it to do a full system scan.
Hope it's been solved by now.
1 person likes this
@cacay1 (83577)
• Cagayan De Oro, Philippines
29 Apr 16
@trivia79, It's only my Facebook affected with malware, others not. My niece IT graduate told me to change my browser from Firefox, the one I am using, to Goggle Chrome. I can open ,my FB using Chrome. Thanks friend. i am happy now.
1 person likes this
@acelawrites (19272)
• Philippines
29 Apr 16
I am no computer techie so I let my son attend to it whenever I have some problems with it. You can ask someone knows about it, and what to do. Good luck!
1 person likes this
@cacay1 (83577)
• Cagayan De Oro, Philippines
29 Apr 16
@acelawrites, Thank you so much, my other niece also an IT graduate advised me to us Chrome browser not Firefox, the one I'm using for I can open my FB thru Chrome and just update Firefox later. I am a little bit relieved.
@cacay1 (83577)
• Cagayan De Oro, Philippines
28 Apr 16
I hope Facebook malware remover called Kaspersky can remove the malware. It is still doing its task for almost 8 hours now.This is owned by Facebook.
@sathviksouvik (19684)
•
6 May 16
Dear Erly, you can create a new facebook account with a new password. But atleast file a First Information Report before the police mentioning about what had happenned.
1 person likes this
@cacay1 (83577)
• Cagayan De Oro, Philippines
6 May 16
@sathviksouvik, Thanks friend, My FB is okay now through the help of the malware remover provided to me by FB management: kaspersky and trend micro malware removers.
@sathviksouvik (19684)
•
6 May 16
@cacay1 Thanks Erly. It is great to know that your Facebook Account is fine. Once it had happened that my gmail account got hacked. I informed everyone about it, so that the hacker cannot take advantage of my account.
1 person likes this
@HebrewGreekStudies (1646)
• Canada
28 Apr 16
Yeh, I think Chance is correct on this, if it were FB then they would be taking care of it at their end-to me it sounds like it is something on your computer-if it tells you to download something, then don't, because it might just be looking to install something on your computer-it's best to go to a well trusted site to deal with it re. anti virus software, or you might have to reset your computer back to it's factory settings.
1 person likes this
@cacay1 (83577)
• Cagayan De Oro, Philippines
28 Apr 16
Only my Facebook that is incapable.Facebook malware remover is doing its task now to remove the malware.The name of this malware remover owned by FB is Kaspersky.I have anti viruses like Avast and Mcfree.
@cacay1 (83577)
• Cagayan De Oro, Philippines
28 Apr 16
Yes, thanks I am indeed afraid. i will see my technician friend.
