After Oncor came by to look at our smart meter they told me they could not touch it.

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The Oncor guy told me that the old electrical meter that was replaced with the smart meter a few years ago had been taken off the base that mounts to the side of our house, but that the fact that the front of the meter is their property but the back part is our property it is up to us to fix it. A dead branch fell on the line yesterday and made the meter become detached. The Oncor man did put the anchor screw eye back and threaded the steel cable that secures the electrical wires from the house to the pole in the alley. He also took care of the over hanging branches way up high with his pole saw but he told me I would have to get an electrician to get the meter's back side re connected via the three wood screws. I am waiting to contact an electrician but meantime I had to put foam around the back of the meter against the house and used electrical tape to go over it to keep the water out from behind it where there is bare wood exposed. The bottom line is, Oncor never put that anchor bolt up and thus did not properly secure that smart meter the first time they removed our old meter so because of the fact the anchor bold was just dangling and never secured there were only those 3 wood screws connected to the meter to handle the weight of the fallen branch that stripped those screws out in the first place but Oncor doesn't claim responsibility for this in the first place. I did call Oncor when the first replaced the meter with the smart meter years before and their response was, "You have to get an electrician to put that anchor bolt back up there." I never got around to doing that.