security certificate

Going in circles on the Hauppauge website

@Asylum (47893)

Manchester, England

May 8, 2016 3:34pm CST

I have a Hauppauge USB Freeview television tuner for my laptop, which I have not used for over a year now. Yesterday I decided to reinstall the tuner, which would allow me to not only display but to record television programs. Like all hardware, a TV tuner requires supportive software in order to make use of it. Installing the drivers enables the hardware, but I also need a software program to play the signal through. Since Windows Media Centre has now been withdrawn, the obvious choice would be Hauppauge Win TV, which was actually designed to accompany the tuner. Oddly, in order to install the new version I need to have the original CD, which was discarded a few years ago. Hauppauge will supply a disk for 12 euros, which is not a bad price. However, whenever I select the item on their European website and then try to open the checkout, I receive a warning message that the security certificate has a problem. This is becoming very annoying.

16 people like this

17 responses

@rebelann (113038)

• El Paso, Texas

8 May 16

Now I know why I hang on to all those old CDs for old software only in my case I'm not techy enough to know what to do with them ..... yet.

1 person likes this

@Asylum (47893)

• Manchester, England

9 May 16

In most cases CDs become obsolete within a very short period of time due to drivers being updated. I have even bought items and never used the disk because newer drivers are already available online.

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@rebelann (113038)

• El Paso, Texas

9 May 16

Oh wow @Asylum I never would have thought of drivers .... well, that does make sense given my lack of techy knowledge, right I still have an old CD for the Nikon Coolpix I have, I guess I can junk it too, right?

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@Asylum (47893)

• Manchester, England

9 May 16

@rebelann Yes, unless there are any specifi9c programs bundled with it which you wish to keep.

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ElizabethWallace

@ElizabethWallace (12074)

• United States

9 May 16

Here you go again, speaking Greek/geek, whatever. I am clueless and plan on staying that way. There is far too much to learn in this life to spend time learning software that will become obsolete well before I master it.

1 person likes this

@Asylum (47893)

• Manchester, England

9 May 16

If you buy an item software is bundled with it. When the software is replaced by a newer version it can simply be downloaded and used. For some unknown reason Hauppauge insist on people to have the original disk, otherwise the software will not install.

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@Asylum (47893)

• Manchester, England

9 May 16

@ElizabethWallace It is always advised to back the date up when upgrading an operating system in case of installation issues.

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ElizabethWallace

@ElizabethWallace (12074)

• United States

9 May 16

@Asylum Okay. This I don't mind, but what I do go nuts about is huge changes being forced upon us. Like when Microsoft decides to force a new system down our throats. Then they warn us to back up everything. This means to me that they expect the change to corrupt our information. Yikes.

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Arthur Chappell

@arthurchappell (44998)

• Preston, England

10 May 16

all sounds complicated to me - I catch stuff on Iplayer, mostly BBC shows but generally I just watch TV on TV

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@Asylum (47893)

• Manchester, England

10 May 16

With a tuner card I can use the computer as a television recorder, which would have a much higher capacity than a video recorder.

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@Asylum (47893)

• Manchester, England

10 May 16

@arthurchappell Exactly Arthur, it would enable me to record a daily television show during a one or two week holiday. There are hard drive recorders available, but why pay £150 to £200 when I already have a TV tuner?

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Arthur Chappell

@arthurchappell (44998)

• Preston, England

10 May 16

@Asylum pretty handy to be able to do that

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@Inlemay (17713)

• South Africa

15 May 16

How is the holiday? Any chance you can give us a slight peek at the sea?

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@Asylum (47893)

• Manchester, England

15 May 16

Malta is great, but the hotel wifi is atrocious. I have not posted a discussion yet but may try later. I am not even sure if I could upload a photograph from here.

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@Asylum (47893)

• Manchester, England

15 May 16

@Inlemay I may have a try later today and if the photograph loads successfully I will take one in Bugibba tomorrow.

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@Inlemay (17713)

• South Africa

15 May 16

@Asylum dont fret - I would just have loved to see you waiting for Gary Marsh to sail by in a day or two - you are such lucky fella's - GREEN with envy I am - wish I was there

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@Inlemay (17713)

• South Africa

11 May 16

Good morning - Love the NEW BOEING avatar - awesome jetsetter!

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@Asylum (47893)

• Manchester, England

11 May 16

I am still waiting for a room to be allocated, so I am unable to change from the transit avatar yet.

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@Asylum (47893)

• Manchester, England

12 May 16

@Inlemay I am in the second room already.

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@Inlemay (17713)

• South Africa

12 May 16

@Asylum ha ha ha - so we are going to see the ROOM next?

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@garymarsh6 (23412)

• United Kingdom

11 May 16

There are other sites that you can watch TV on without all this palavar!

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@Asylum (47893)

• Manchester, England

12 May 16

@garymarsh6 Oh yes, I like the coffee here.

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@Asylum (47893)

• Manchester, England

12 May 16

Yes, but you cannot record shows.

@garymarsh6 (23412)

• United Kingdom

12 May 16

@Asylum Oh right thats a good enough reason. How has Malta taken to your arrival? Have you hit the coffee bars yet?

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@Marcyaz (35316)

• United States

12 May 16

It really is annoying when you go to a website and there is a warning that comes up with the security certificate has a problem.

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@Asylum (47893)

• Manchester, England

13 May 16

I am in Malta now, so I will wait until I return home.

@Rollo1 (16679)

• Boston, Massachusetts

9 May 16

When I do manage to keep original installation disks, it seems they are out of date when I next need them. Most drivers can be downloaded from the internet, though, I think those sites are often littered with buttons that say "Download" and it's easy to choose the wrong one. My son has downloaded some nasty malware when trying to get a legit file from the net.

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@Asylum (47893)

• Manchester, England

9 May 16

This is the reason that I rarely save disks, but this time it appears to have backfired. If your son has downloaded dubious files then he probably used the download sites instead of the manufacturer's website.

@celticeagle (168721)

• Boise, Idaho

8 May 16

Interesting. That must be frustrating. I hate problems.

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@Asylum (47893)

• Manchester, England

9 May 16

This is a complete surprise to me because most hardware drivers have bundled software that is available free.

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@Asylum (47893)

• Manchester, England

9 May 16

@celticeagle I bought the TV tuner and the software was given free. The drivers to operate the tuner will install, therefore the tuner works. If I had Windows Media Centre I could use it, but since it was removed I need their program to play television. This is still free, but they insist on the original disk to prove that I originally bought a tuner from them.

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@celticeagle (168721)

• Boise, Idaho

9 May 16

@Asylum ....I think I'd go to a company where that was true.

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@kevin1877uk (36988)

•

14 May 16

I remember having that problem maybe 4 years ago with Hauppauge, I think I gave up in the end.

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@Asylum (47893)

• Manchester, England

15 May 16

I never give up on anything and shall sort something out when I return to England.

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@kevin1877uk (36988)

•

15 May 16

@Asylum All the best with that.

1 person likes this

Belle Starr (Iz)

@BelleStarr (61101)

• United States

10 May 16

I don't worry about those security warnings if I know the page on am on is safe.

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@Asylum (47893)

• Manchester, England

10 May 16

I would be inclined to feel the same way, but it does seem an unnecessary risk where my financial information is concerned.

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@LadyDuck (472222)

• Switzerland

9 May 16

I do not know what happened, but yesterday I also had a message about the security certificate of a website that "should" be a serious site, it's our Swiss provider. I wonder what's going on.

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@Asylum (47893)

• Manchester, England

9 May 16

I had the message on their European website, but not on the US site. It seems logical to assume that both will have the same level of certification.

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@LadyDuck (472222)

• Switzerland

9 May 16

@Asylum This is what I suppose, I wonder if there is a glitch in the system.

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@Asylum (47893)

• Manchester, England

9 May 16

@LadyDuck This is possible.

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@TheHorse (220625)

• Walnut Creek, California

9 May 16

I'm going to go listen to a song on my 1971 receiver. Good luck finding what you're looking for.

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@Asylum (47893)

• Manchester, England

9 May 16

If the situation remains as it is then I may end up having to order a CD from the USA.

@Jeanniemaries (8237)

• United States

10 May 16

Have you looked to see if there is a customer service number you could call?

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@Asylum (47893)

• Manchester, England

10 May 16

I did consider using the email contact, but will leave it now until I return from holiday.

@Tampa_girl7 (50708)

• United States

9 May 16

We watch television through our Roku.

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@Lucky15 (37374)

• Philippines

9 May 16

Aww.. hope things will be fixed. Doing math with the euros though

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@Asylum (47893)

• Manchester, England

9 May 16

I did take a look at the US website, which may be my only alternative. The cost from there would be $16.

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@miniam (9154)

• Bern, Switzerland

8 May 16

Then i`d leave it alone,you dont want to compromise your pc

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@Asylum (47893)

• Manchester, England

8 May 16

It is not my computer that would be compromised, but my financial data. I may have to resort to ordering a disk from the USA. Of course this would incur shipping fees and a time delay.

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