Not A Happy Camper

@marlina (154131)

Canada

May 20, 2016 7:14am CST

I am not a happy camper right now as I have to go out again to solve a problem that the electricity company has created. All their doing and they want us to pay a fee for their own mistake. I have been trying to solve this since yesterday and this morning I am going in person to talk to a "human being" and make them see that they are the ones doing the wrong thing, not us. I hope that they will finally understand as I am getting pretty annoyed with them. What a waste of time!

36 people like this

42 responses

Valerie J. Routhieaux

@just4him (317040)

• Green Bay, Wisconsin

20 May 16

I hope it works out for you.

8 people like this

@toniganzon (72281)

• Philippines

20 May 16

That really is so annoying. I never had problems with electric companies, but I have problems with phone companies.

4 people like this

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@toniganzon (72281)

• Philippines

20 May 16

@marlina Right because we have the burden of proof of showing them they have made a mistake. And then we have to wait.

1 person likes this

@marlina (154131)

• Canada

20 May 16

Not good when this is happening.

1 person likes this

@ThePunisher66 (7)

•

21 May 16

Same... phone companies are really annoying sometimes and just create more problems.

1 person likes this

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@Marcyaz (35316)

• United States

20 May 16

Oh I hate when you can't get to a live person on the phone. When you go make sure you have all your facts straight and bring any revelant imformation with you as you need to show your proof of what you are saying.

2 people like this

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@Marcyaz (35316)

• United States

20 May 16

@marlina Good you could show them and now it is fixed, good job.

2 people like this

@marlina (154131)

• Canada

20 May 16

I had all the information and explained to them. Fixed it.

1 person likes this

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@topffer (42156)

• France

20 May 16

I wish you good luck. I needed several hours to have a human being responding for a line repair after a storm. And the first one hanged up the phone

.

2 people like this

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@topffer (42156)

• France

20 May 16

@marlina I think they were overwhelmed by the calls. I managed to have them really only the day after during the morning and they sent a team to repair during the afternoon. The team told me that they had 2000 houses without electricity after the storm, and I have been without electricity only 24 hours : it was not that bad.

1 person likes this

@marlina (154131)

• Canada

20 May 16

I wonder why he hung up the phone?

1 person likes this

@marlina (154131)

• Canada

21 May 16

@topffer I see!

1 person likes this

@AbbyGreenhill (45494)

• United States

20 May 16

It's not easy to fight 'city hall' as the saying goes, but good luck!

1 person likes this

@marlina (154131)

• Canada

20 May 16

My common sense made them understand.

@paigea (36317)

• Canada

21 May 16

@marlina Wow! ! you got them to understand!

1 person likes this

@marlina (154131)

• Canada

21 May 16

@paigea Yes, I am pretty proud of myself.

1 person likes this

@Daljinder (23236)

• Bangalore, India

20 May 16

Hopefully you will be able to make them understand

1 person likes this

@marlina (154131)

• Canada

20 May 16

Did it!

1 person likes this

@marlina (154131)

• Canada

21 May 16

@tushky7 Thanks, I thought so!

2 people like this

• Mumbai, India

21 May 16

@marlina great work !

2 people like this

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@celticeagle (166757)

• Boise, Idaho

20 May 16

Not a waste of time if you are able to get through to them. Good luck!

1 person likes this

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@celticeagle (166757)

• Boise, Idaho

22 May 16

@marlina ...That's good.

@marlina (154131)

• Canada

20 May 16

I was able to fix the problem.

1 person likes this

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Anne Marie Guyer

@LeaPea2417 (37350)

• Toccoa, Georgia

21 May 16

I am sorry that happened. I hope it was all corrected by the management.

1 person likes this

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Anne Marie Guyer

@LeaPea2417 (37350)

• Toccoa, Georgia

21 May 16

@marlina That is good that you were firm about it.

1 person likes this

@marlina (154131)

• Canada

21 May 16

It was only corrected because I gave them hell.

1 person likes this

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@Juliaacv (51119)

• Canada

21 May 16

I hope that you were successful in reaching someone that was both a live human and who could help out.

1 person likes this

@marlina (154131)

• Canada

21 May 16

Yes, I had the problem solved. Proud of myself.

1 person likes this

@mom210 (9117)

• United States

20 May 16

This kind of thing makes me crazy and is so frustrating

1 person likes this

@marlina (154131)

• Canada

20 May 16

It is very frustrating.

1 person likes this

Claudia Kirkland

@CRK109 (14556)

• United States

20 May 16

What happened?

1 person likes this

@marlina (154131)

• Canada

20 May 16

Too long to get into that, but it is solved but I sure wasted a lot of hours for it.

1 person likes this

Claudia Kirkland

@CRK109 (14556)

• United States

20 May 16

@marlina Fair enough! I'm glad it's over with.

@dwstory (1276)

• Roseburg, Oregon

22 May 16

I hope you get it all worked out in your favor.

1 person likes this

@marlina (154131)

• Canada

22 May 16

Thanks, it is fixed now.

@BettyB (4117)

• Summerville, South Carolina

21 May 16

I hope you get the problem solved.

1 person likes this

@marlina (154131)

• Canada

21 May 16

Yes, I did get the problem solved, thanks.

• Mumbai, India

21 May 16

@marlina just go once again and then also they wont get u then change the way of making them undarstand it. #MakeYourOwnWay

1 person likes this

@marlina (154131)

• Canada

21 May 16

That is exactly what I did and it worked.

1 person likes this

@quantum2020 (12041)

• Ciudad De Mexico, Mexico

20 May 16

It´s upsetting to have to spend time in issues that must have been taken care of by some companies. I hope you solve the problem.

1 person likes this

@marlina (154131)

• Canada

20 May 16

Yes, thanks, I did solve the problem.

1 person likes this

@sishy7 (27167)

• Australia

20 May 16

oh, sounds like an annoying situation indeed... you don't feel like going out yet it's necessary to fix the problem in your favor... good luck!

1 person likes this

@marlina (154131)

• Canada

20 May 16

It is a very good thing that I went.

1 person likes this

@amadeo (111938)

• United States

20 May 16

this is very annoying there

1 person likes this

@marlina (154131)

• Canada

20 May 16

Finally, thanks to my insistence and showing them that I was right, they finally fixed the problem.

@Marilynda1225 (82715)

• United States

20 May 16

Hope you have good luck if you deal with a human & can get your problem sorted out

1 person likes this

@marlina (154131)

• Canada

20 May 16

Did it!

@Dena91 (16587)

• United States

20 May 16

Hope you can get it resolved without having to pay a fee.

1 person likes this

@marlina (154131)

• Canada

20 May 16

They agreed that I was right.

1 person likes this

@Ronrybs (19186)

• London, England

20 May 16

I had one of those a few years back. Took a week to sort out, hope you fair better

1 person likes this

@marlina (154131)

• Canada

20 May 16

It took me 4 different persons to talk to + my own bank manager. Solved.

1 person likes this