Strange hotel reservation system

@Asylum (47893)
Manchester, England
August 3, 2016 10:00am CST
I looked online for a hotel in Llandudno for a couple of nights this weekend. After browsing for a while I settled on a certain hotel and proceeded to book the room. Once I clicked on the link to reserve the room I was presented with a message stating that no payment is required prior to arrival. Despite this the site requested my Debit card details to confirm the reservation. This afternoon I logged into my online banking to pay a bill and noticed that the hotel has submitted a pending payment to my bank account for one penny. It seems quite ridiculous to se3cure a reservation in this way. Personally I would have preferred to just pay the hotel cost up front.
14 people like this
12 responses
@LadyDuck (472081)
• Switzerland
3 Aug 16
I never paid in advance when I reserve a hotel room directly, but I was never charged such a ridiculous amount to secure the reservation.
2 people like this
@Asylum (47893)
• Manchester, England
4 Aug 16
@LadyDuck As previously said, just charging the full amount would have been more logical.
1 person likes this
@Asylum (47893)
• Manchester, England
3 Aug 16
I would have expected to pay the whole amount or nothing, but a nominal reservation fee would have made sense. This figure does not make any sense at all.
2 people like this
@LadyDuck (472081)
• Switzerland
4 Aug 16
@Asylum The hotels usually ask for the credit card number to grant the reservation because, if you do not show up, they will debit the amount of the room anyway. I agree that this figure makes no sense.
1 person likes this
@jaboUK (64354)
• United Kingdom
3 Aug 16
They did that on one of the cruises we went on - it was to make sure the card was genuine before we ran up a big bill on it.
2 people like this
@Asylum (47893)
• Manchester, England
3 Aug 16
The card verification makes perfect sense, but they could just as easily have charged me for the room.
1 person likes this
@SIMPLYD (90721)
• Philippines
4 Aug 16
I think it's deceiving because it said that no payment is required prior to arrival.
1 person likes this
@Asylum (47893)
• Manchester, England
4 Aug 16
@SIMPLYD It should prove interesting to see what does transpire when I arrive.
1 person likes this
@Asylum (47893)
• Manchester, England
4 Aug 16
Yes, which I knew was not absolutely true as soon as my Debit card details were requested.
1 person likes this
@SIMPLYD (90721)
• Philippines
4 Aug 16
@Asylum Just they wait till you go there to berate them on that deceiving way of theirs .
1 person likes this
@Inlemay (17713)
• South Africa
5 Aug 16
When we traveled to Europe I booked our 22 days stay's online with booking.com - 3/4 of the hotels took no deposits, nor immediate cash out my card and sent that same message - pay on arrival. However I did check that there was no fee in the event i cancelled - didnt want to fall into that trap. It helped with all our bookings as there was one day we had to move our booking by one day forward - easy as pie!
1 person likes this
@Asylum (47893)
• Manchester, England
5 Aug 16
It makes you wonder how the hotels can afford to do that. It must happen that they sometimes turn people away due to being fully booked and then the expected guests cancel.
1 person likes this
@Asylum (47893)
• Manchester, England
5 Aug 16
@Inlemay Maybe it was a quiet period for the hotels
1 person likes this
@Inlemay (17713)
• South Africa
5 Aug 16
@Asylum well they were all 4* hotels and not one let us down in any respect
1 person likes this
• United States
3 Aug 16
It must work for them, but I agree that prior payment is best for the traveller. I just paid for the tips for my cruise rather than waiting until afterwards. This way, when I get the bill under the door the night before the end of the trip, there should be very little on it.
1 person likes this
@Asylum (47893)
• Manchester, England
3 Aug 16
I am accustomed to paying in advance because I usually book package holidays. Either paying beforehand or on arrival would be fine, but securing the room with one penny seems ridiculous.
1 person likes this
@Asylum (47893)
• Manchester, England
3 Aug 16
@ElizabethWallace That does sound a more practical approach than requesting one penny. Of course I shall find out on Friday when I book into the hotel in person.
1 person likes this
• United States
3 Aug 16
@Asylum In the U.S. often a business will put through a "test" purchase for $1.00 in order to make sure a card is good. Later the amount is adjusted up to the real amount. One business where I live, the local gas station, puts through a charge of $50 and then adjusts downward. I hate that.
1 person likes this
• United States
17 Aug 16
I wonder what the reasoning is behind that.
1 person likes this
@Asylum (47893)
• Manchester, England
17 Aug 16
The amount has been changed to the full cost since I spent the weekend there and has now been taken out of my account. It would have been easier to just charge me in the first place.
@Asylum (47893)
• Manchester, England
17 Aug 16
@Jeanniemaries There is no secret to solo travel, just choose somewhere and visit.
• United States
17 Aug 16
@Asylum I'm like you, I would just prefer to be charged and be done with it. I would love to read some of your travel tips about traveling solo. I'm about ready to venture out to unknown cities on my own. So far I have either gone to family homes or had family travel with me on cruises or to destinations.
1 person likes this
@BelleStarr (61101)
• United States
6 Aug 16
I guess they just want to make sure that it is a real card with money in the account.
1 person likes this
@Asylum (47893)
• Manchester, England
6 Aug 16
I accept that, but they may as well just charge for the room in the first place.
1 person likes this
• United States
3 Aug 16
It 'almost' sounds a little shady.
1 person likes this
@Asylum (47893)
• Manchester, England
3 Aug 16
If it was intended as a means to defraud then I would expect a larger amount to be involved.
• United States
3 Aug 16
@Asylum But it still makes you 'think'
1 person likes this
@amadeo (111938)
• United States
3 Aug 16
never had done this and never will.That is too much
1 person likes this
@Asylum (47893)
• Manchester, England
3 Aug 16
It is the first time that I have encountered this.
@Fleura (30541)
• United Kingdom
3 Aug 16
That does seem ridiculous and I suspect that if you failed to turn up they would bill you the basic rate anyway, so why not just charge that upfront?
1 person likes this
@Asylum (47893)
• Manchester, England
3 Aug 16
It becomes even sillier when you bear in mind that cancellation must take place more than2 days prior to the arrival date, which means that I am liable for the fee anyway. They may as well have just charged me at booking.
1 person likes this
• Eugene, Oregon
3 Aug 16
That is an odd way for the hotel to bill.
1 person likes this
@Asylum (47893)
• Manchester, England
3 Aug 16
It seems a pointless amount of money to lay claim to.
@RasmaSandra (80736)
• Daytona Beach, Florida
3 Aug 16
@Asylum have never heard of anything like this. Usually I would book a hotel room on my card and then arrive and make the payment.
1 person likes this
@Asylum (47893)
• Manchester, England
3 Aug 16
@RasmaSandra Either pay at booking or on arrival would make sense, but not charging one penny.
1 person likes this
@CRK109 (14556)
• United States
4 Aug 16
That's so funny! Here in the US, they want their money as fast as they can get it. I think the one you've found is seriously refreshing!
1 person likes this
@Asylum (47893)
• Manchester, England
4 Aug 16
I would have found it more understandable to be charged the full amount at the time of booking.